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Review of Shiji Group

10
Excellent Solution.
IT Manager from 100 to 199 room Other in Porto Recanati (Italy)
Verified
2 years ago
Products Reviewed
Reputation Management
What do you like most?
Great service for guest relations. We use it mainly for sending surveys and managing online reviews. Great service for guest relations. We use it mainly to send surveys and manage online reviews. Very useful for acquiring important data on critical areas to improve.
What do you dislike or think could be improved?
Implementing AI for chatbot. It's all very functional. I don't have much advice to give except to implement AI for chatbots.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Shiji G. from Shiji Group replied
Thank you for your kind feedback. We're pleased to hear the platform has been a valuable tool for guest relations, survey distribution, and review management. We appreciate your suggestion regarding AI for chatbots and thank you again for taking the time to share your experience!

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