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Review of Medallia

10
Great Tool to Find Necessary Changes
Catering Office Assistant from 10 to 24 room Bed & Breakfast & Inns in Point Lookout (United States)
Verified
9 years ago
Products Reviewed
Guest Survey Software
What do you like most?
- Provides a big picture of how the property is performing as a whole. - Ensures that management is responding to all guest comments, positive and negative. - Allows management to know how to adapt to their ever changing market.
What do you dislike or think could be improved?
- There is no month end recap email detailing the ups and downs of the month. - To be overly critical; there is no way to respond to third party reviews from Medallia's site.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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