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The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.

Review of alliants

9
An engaging and helpful team.
Reception Manager from 100 to 199 room Boutique Hotels in (United Kingdom)
Verified
5 years ago
Products Reviewed
Guest Messaging Software
Concierge Software
Hotel Guest Apps
What do you like most?
Some vendors may take a few days to get back to you about their product or provide change logs during or post updates however the team at Alliants engages with us on such a regular basis to keep us up to date with any changes or challenges they are facing. With them having previous operational experience they understand the challenges faced by teams and the demand on the specific departments, which leads to a better understanding of our demands. It is also reassuring that we have communication with the technical development team and programmers as they can understand our concerns or observations and explain from a programming perspective where there may be challenges.
What do you dislike or think could be improved?
Alliants is still growing and they have lots of wonderful things in the pipeline, I could possibly suggest a consumer input system on what we find most challenging or where we need more work putting into the app to priorities these features. So if a feature or function has a lot of requests the programmers could focus on that.
4.5
Excellent
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Vickie M. from alliants replied
Thank you so much for your positive review. We at Alliants strive to build solutions that benefit both the hotel team and their valued guests. And you're right! Operations are on the front line so we know how important it is to provide support as quickly as possible so you can focus on other areas, like making your guests as comfortable as possible. Thank you also for your suggestion of a "consumer input system." I will share that with our team here. In the meanwhile, if you click on the "support" tab, there is an option to leave Feedback for our team. Otherwise, just reach out to our team at anytime. We appreciate all feedback. :)

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