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Review of Shiji Group

9
Powerful platform with many possibilities
Community Manager from 200 to 499 room Airport/Conference Hotels in Playa de Muro (Spain)
Verified
24 days ago
Products Reviewed
Reputation Management
Property Management Systems
What do you like most?
The wide range of features it offers and the ability to centralize reputation management and surveys on a single platform. Furthermore, it allows for personalized responses, results analysis, and comprehensive tracking of the customer experience.
What do you dislike or think could be improved?
With so many features, finding certain options can be a bit complex at first. More intuitive navigation or a slightly simplified interface would make it easier for new users to learn.
4.5
Excellent
Ease of Use
3.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
N/A
Jessica k. from Shiji Group replied
Hi Antònia, Thank you so much for your review & positive feedback. I am very happy to hear that you find our platform valuable and it provides the centralized overview that you need to continue enhancing your guest experience and online reputation. We try to make our platform as easy to navigate and user-friendly as possible, but if you have any specific suggestions, please feel free to share with our Customer Success team to see if it's something that we can share internally. Wishing you a great summer season ahead! Best, Jessica Kurtz

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