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Review of HiJiffy

10
94% of website chat automated — source of truth could be broader
General Manager from 100 to 199 room Bed & Breakfast & Inns in Sydney (Australia)
Verified
26 days ago
Products Reviewed
Hotel Chatbots
What do you like most?
94% of our website chat is automated with HiJiffy, it operates efficiently 24/7, never sleeps and our staff can monitor and "jump in" to conversations easily.
What do you dislike or think could be improved?
The "source of truth" could be expanded to refer to guest reviews which would improve authenticity of the experience for guests.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
4.0/5
Carolina R. from HiJiffy replied
Thank you for the 10/10! 94% of website chats automated is a fantastic result, and we’re glad your team can step in easily whenever a guest needs that personal touch. Thanks for being part of the HiJiffy community!

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