Review of Cendyn

9
Marketing and data
Senior Sales Manger from 200 to 499 room Branded Hotels in Marietta (United States)
Verified
9 months ago
What do you like most?
Helps personalize the guest experience through its CRM and marketing tools. The ability to integrate guest data, automate communications, and drive direct bookings makes it both efficient and impactful for hotel operations. It saves time by automating marketing campaigns, confirmations, and upsells. Connects smoothly with PMS, CRS, and booking engines so teams don't have to jump between systems.
What do you dislike or think could be improved?
The layout would make it easier for all users more customizable, visual, and realtime dashboards could provide quicker insights. faster, soother connections with PMS, CRS make navigation more modern and ser friendly.
4.5
Excellent
Ease of Use
4.0/5
Customer Support
4.0/5
ROI
4.0/5
Implementation
4.0/5

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