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The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.

Review of Asksuite

10
Fast onboarding and 24/7 support that drives direct revenue
Manager Digital Campaigns from 500+ room City Center Hotels in Cancun (Mexico)
Verified
2 days ago
Products Reviewed
Hotel Chatbots
What do you like most?
AskSuite’s hospitality-tailored omnichannel AI has proven exceptionally versatile, seamlessly integrating across our four properties in Cancun and Riviera Maya with an onboarding process that is remarkably fast and easy. Beyond its rapid deployment, teaching the bot new information is effortless, and with SOPHIA, these training and continuous improvement processes are now fully automated. Beyond the software's inherent flexibility and user-friendly design, AskSuite's dedicated customer success and development team has been instrumental, helping us adapt the platform precisely to our unique business model with highly customized adjustments tailored to our specific guest profile. The platform provides instant, 24/7 support across web chat and other channels, accurately handling complex booking inquiries and capturing guest intent in real time to drive a significant increase in direct self-service channel sales and expand contact center opportunities. Its qualification workflows allow us to capture potential customers more easily and effectively, while its lightning-fast responses and intelligent agent handoffs have notably elevated our customer satisfaction indices. Ensuring seamless service across our portfolio, AskSuite has become an indispensable revenue and service engine. For any property looking to boost direct revenue, maximize conversion rates, and elevate guest communication without sacrificing service quality, it is an absolute essential.
What do you dislike or think could be improved?
We consider the tool highly capable, fully meeting all our needs and consistently staying one step ahead of hoteliers' requirements.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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