Sorry, this functionality is only available for verified hoteliers

The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.

Review of Crave Interactive/HCN

9
Seamless in-room guest access — with room to upsell more
Guest Services from 100 to 199 room Bed & Breakfast & Inns in Lower Beeding (United Kingdom)
Verified
4 days ago
Products Reviewed
In-Room Hotel Tablets
What do you like most?
Excellent at providing guests with quick, easy, and efficient access to information and resources directly within their rooms. While reducing the need for regular staff interactions, it supports seamless communication across all departments and reinforces our brand ethos of encouraging guests to truly unwind and disconnect. This aligns perfectly with our motto: "Turn on your senses and switch off from the world."
What do you dislike or think could be improved?
Increase opportunities to promote and upsell experiences, dining, spa treatments, and special offers throughout the property by using targeted touchpoints during the guest journey. Develop an interactive guest communication bot integrated into the in-room tablet. Guests could ask questions in natural language, such as "What time does the spa open?" or "How do I book dinner?", and the bot would either provide an instant answer or direct them to the relevant section of the tablet to complete the action. This could improve the guest experience while also creating additional opportunities to showcase and upsell hotel facilities and services.
4.5
Excellent
Ease of Use
4.0/5
Customer Support
4.0/5
ROI
4.0/5
Implementation
4.0/5

Get Your Free AI Analyst Report

Custom recommendations tailored to your property

Ghostel icon
Trusted by
footer image 1 footer image 2 footer image 3 footer image 4 footer image 5 footer image 6 footer image 7

Let´s lookup your hotel information