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Review of Incert eTourismus GmbH & Co KG

10
Innovative solution with real added value for the hotel and tourism industry
Hoteldirektor bei Hotel IMLAUER & Bräu Salzburg from 75-99 room Bed & Breakfast & Inns in Wien (Austria)
Verified
13 days ago
Products Reviewed
Upselling Software
What do you like most?
For us, INCERT is one of the best software solutions for voucher management and the digital sale of experiences. The system impresses not only with its extensive functionality but, above all, with its stability, user-friendliness, and consistent development. The implementation was extremely professional. The project team worked in a structured manner, deadlines were met, and individual requirements were always addressed flexibly. This allowed us to quickly and successfully integrate the system into our existing processes. INCERT's true strength becomes apparent in daily operation. The backend is logically structured, easy to understand, and enables efficient management of all products and sales processes. At the same time, our guests benefit from a modern, intuitive, and trustworthy online checkout process that makes the entire ordering process pleasant and straightforward. We particularly appreciate that INCERT is constantly evolving. The platform is continuously developed and expanded with new features. Customer feedback is visibly incorporated into product development, which continuously improves the system and ensures it meets future requirements. A key success factor is also the exceptionally dedicated team. Whether consulting, project management, or support – all contacts impress with their expertise, fast response times, and a decidedly solution-oriented approach. This level of service is rare these days. For us, INCERT is far more than just a software provider. The company understands the needs of the hotel and tourism industry, thinks proactively, and develops solutions that create real added value – for both the business and the guest. We are extremely satisfied with our decision and look forward to continued collaboration. Anyone seeking a modern, high-performance, and future-proof solution will find INCERT to be the perfect choice.
What do you dislike or think could be improved?
The system offers a wide range of customization options. As a result, the initial setup takes a little longer than with simpler solutions. However, this additional effort pays off in the long run, as the system is then perfectly tailored to your specific requirements.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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