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Incert
4.6 (21 REVIEWS)
HT Score
0 out of 100
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Incert
Unranked in Upselling Software
incert eTourism solutions for sales, marketing and guest loyalty with vouchers, tickets and rewards from a single source.
92% recommended by 19 hotels
Incert eTourismus GmbH & Co KG has 0 reviews from United States so we’re unable to verify that they operate in your local market.
What is Incert eTourismus GmbH & Co KG?
Founded in 2007 | Headquarters in Linz (Austria) | 24 employees
Incert is a hotel e-commerce and online sales software platform that helps hotels sell rooms, packages, and guest services through a branded online shop. It offers flexible setup options, built-in marketing tools, and modular features that can be tailored to different hotel types and business needs. Incert fits into existing hotel operations by streamlining sales processes, supporting direct bookings, and helping increase revenue while improving the guest buying experience.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Incert eTourismus GmbH & Co KG products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Incert eTourismus GmbH & Co KG Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Incert eTourismus GmbH & Co KG Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Incert eTourismus GmbH & Co KG
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Incert eTourismus GmbH & Co KG's Provided Description:
"Incert eTourism provides tailored solutions for every type of hotel, whether you are new to online sales or have extensive experience. Our flexible system variants range from a quick and simple setup to a fully customized online shop perfectly aligned with your brand. With thoughtfully designed features, powerful marketing tools, and modular scalability, our systems ensure you stay flexible and future-ready. Our solutions are trusted by a diverse range of hotels—from charming boutique city hotels to traditional family-run establishments and international hotel chains. All benefit from seamlessly integrated features that optimize sales processes, delight guests, and boost long-term revenue."
FAQs
Incert Alternatives
Not sure if Incert eTourismus GmbH & Co KG is right for your hotel? Here are similar Upselling Software vendors that could be a good fit for your hotel:
Capabilities
eCommerce - turning ideas into sales
eCommerce - turning ideas into sales
With a tailor-made voucher system and high-quality gift cards, you can turn your services into popular gifts – both online and offline. A ticket and reservation system ensures your events are fully booked in no time, whilst the online shop system provides the perfect digital platform for showcasing your products.
Loyalty – guests become fans.
Loyalty – guests become fans.
With a professional guest loyalty system, you can strengthen your customer relationships. It’s more than just a loyalty program. With individual rewards, you show appreciation in a simple, personal way. Discover how to build lasting relationships with incert.
APIs – we make it fit.
APIs – we make it fit.
Do you want your systems to talk to each other smoothly and efficiently? With our open system landscape and strong partner networks, we ensure that everything works together perfectly. Whether payment provider, hotel, cash register, access or booking system: we integrate your tools easily and securely into your existing IT structure.
Features
Offer Delivery
4/5 features
Offers & Merchandising
4/5 features
Operations & Fulfillment
4/5 features
Performance & Control
4/5 features
Available Add-ons & Modules
Voucher System
Upselling Software
The incert voucher system offers flexible options: from the budget-friendly incert Express to fully customized incert Professional shops with expansion modules—tailored even for unique, specific needs.
Gift Card System
Upselling Software
Gift cards combined with refined packaging are a high-quality addition to the classical paper value voucher. You can issue and sell the cards on site as well as in the online voucher universe.
Ticket System
Upselling Software
Sell experiences and events online with the ticketing system efficently! You can enter one-time, recurring events or series of events and assign allotments as needed. For every event or every experience, you can define different ticket categories with different prices. The buyer list gives you the perfect overview for each event.
Product Shop
Upselling Software
The Incert online shop system offers flexible solutions: from simple product sales integrated into your existing Incert setup to fully customized sales environments. Tailored features and automated sales processes can be seamlessly integrated into your system landscape to meet unique requirements.
Loyalty System
Loyalty Programs for Independents
Our incert customer loyalty system is available in different versions: from the simple and cost-effective Loyalty Basic version to our individually designed Loyalty Premium Clubs, with extension modules and special projects for entire hotel groups with various special requirements.
Automate your guest loyalty, keep in touch with your regular guests, offer unique incentives for follow-up stays and attract new guests.
Q2 '26 Upselling Software Survey Insights
Is Incert eTourismus GmbH & Co KG a good fit for your hotel?
Rank
Hotel size
Popular alternatives
#1
of 16
Mid-sized
96%
(584)
Canary Technologies is a top Upselling Software pick among mid-sized hotels on HotelTechReport, with reviewers pointing to room upgrades, early check-in, late check-out and pet fees that guests can request before arrival. It helps front desks capture add-ons when the team is busy.
#2
of 13
Large
97%
(138)
Canary Technologies is a top Upselling Software pick among large hotels on HotelTechReport because hoteliers say the upsell screen lets them tailor room upgrades and add-ons from guest preferences, with photos, before arrival or at check-in.
#1
of 12
Small
94%
(75)
Canary Technologies is a top Upselling Software pick among small hotels on HotelTechReport, with reviewers pointing to guests choosing upgrades before arrival and the front desk seeing those requests in time to prepare.
Mid-sized
96%
(584)
#1
of 16
Canary Technologies is a top Upselling Software pick among mid-sized hotels on HotelTechReport, with reviewers pointing to room upgrades, early check-in, late check-out and pet fees that guests can request before arrival. It helps front desks capture add-ons when the team is busy.
Large
97%
(138)
#2
of 13
Canary Technologies is a top Upselling Software pick among large hotels on HotelTechReport because hoteliers say the upsell screen lets them tailor room upgrades and add-ons from guest preferences, with photos, before arrival or at check-in.
Small
94%
(75)
#1
of 12
Canary Technologies is a top Upselling Software pick among small hotels on HotelTechReport, with reviewers pointing to guests choosing upgrades before arrival and the front desk seeing those requests in time to prepare.
Rank
Hotel type
Popular alternatives
#1
of 17
Resorts
96%
(282)
Canary Technologies is a top Upselling Software pick among Resorts on HotelTechReport, with resort hoteliers praising its pre-arrival offers that let guests choose upgrades, packages, and add-ons before they reach the desk. That keeps arrival conversations short and helps staff sell room types without pressure.
#1
of 17
Boutique Hotels
95%
(411)
Canary Technologies is a top Upselling Software pick among boutique hotels on HotelTechReport, with reviewers pointing to pre-arrival upgrade offers for early check-in, late check-out, pet fees, and room upgrades that guests can approve before arrival.
#1
of 17
Luxury Hotels
95%
(327)
Canary Technologies is a top Upselling Software pick among luxury hotels on HotelTechReport, with hoteliers pointing to pre-arrival upgrades and add-ons that guests can buy before they arrive. One reviewer said it lets them offer "room upgrades and other in room items" before check-in.
Resorts
96%
(282)
#1
of 17
Canary Technologies is a top Upselling Software pick among Resorts on HotelTechReport, with resort hoteliers praising its pre-arrival offers that let guests choose upgrades, packages, and add-ons before they reach the desk. That keeps arrival conversations short and helps staff sell room types without pressure.
Boutique Hotels
95%
(411)
#1
of 17
Canary Technologies is a top Upselling Software pick among boutique hotels on HotelTechReport, with reviewers pointing to pre-arrival upgrade offers for early check-in, late check-out, pet fees, and room upgrades that guests can approve before arrival.
Luxury Hotels
95%
(327)
#1
of 17
Canary Technologies is a top Upselling Software pick among luxury hotels on HotelTechReport, with hoteliers pointing to pre-arrival upgrades and add-ons that guests can buy before they arrive. One reviewer said it lets them offer "room upgrades and other in room items" before check-in.
Rank
Region
Popular alternatives
#2
of 17
Europe
94%
(132)
Duve is a top Upselling Software pick among Europe on HotelTechReport because hoteliers point to upsells that appear inside the guest app, including early check-in, late checkout, and room upgrades, so staff can sell extras without another call or email.
#1
of 10
North America
96%
(736)
Canary Technologies is a top Upselling Software pick among North America on HotelTechReport because hoteliers say guests can choose upgrades, early check-in, late checkout, and pet fees before arrival, so the front desk is not chasing add-ons at check-in.
#1
of 7
Asia Pacific
98%
(24)
SiteMinder is a top Upselling Software pick among Asia Pacific on HotelTechReport because hoteliers say it gives them "many features to increase revenue" by adjusting yield rates and updating allotments across online travel agents.
Europe
94%
(132)
#2
of 17
Duve is a top Upselling Software pick among Europe on HotelTechReport because hoteliers point to upsells that appear inside the guest app, including early check-in, late checkout, and room upgrades, so staff can sell extras without another call or email.
North America
96%
(736)
#1
of 10
Canary Technologies is a top Upselling Software pick among North America on HotelTechReport because hoteliers say guests can choose upgrades, early check-in, late checkout, and pet fees before arrival, so the front desk is not chasing add-ons at check-in.
Asia Pacific
98%
(24)
#1
of 7
SiteMinder is a top Upselling Software pick among Asia Pacific on HotelTechReport because hoteliers say it gives them "many features to increase revenue" by adjusting yield rates and updating allotments across online travel agents.
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Incert eTourismus GmbH & Co KG Reviews Summary
Ease of Use
4.5/5
Customer Support
4.9/5
ROI
4.4/5
Implementation
4.6/5
Recommended by
Achievements
This vendor's trending score is rising, Incert is the #8 most trending product in the Upselling Software category (out of 65) and the #312 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreIncert eTourismus GmbH & Co KG’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Incert eTourismus GmbH & Co KG Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Compare Incert eTourismus GmbH & Co KG to Top Alternatives
Upsell - increase revenue with a personal touch
Hotel frontline and food & beverage upsell solutions driving fast and sustainable revenue + performance growth.
Want to find out if Incert eTourismus GmbH & Co KG is the best fit for your hotel?
Tell us about your hotel’s location, room count, integrations and requirements and we’ll send a free custom list of recommended vendors.
Hotelier Rating
Looking for specific info?
10
A long-standing partnership that we would never want to do without in the future!
Managing Director / Hotelier from 25-49 room Boutique in Afiesl (Austria)
Verified
8 days ago
We at BERGERGUT look back on a long-standing partnership with Incert, especially with their management. We have always been able to rely on their high reliability, flexibility, high quality standards, and innovative spirit. In our partnerships, we also place great and essential importance on mutual respect, authenticity, values that reson...
Austria
Austria
Managing Director / Hotelier
Small Hotel
10
Reliable voucher solution with excellent service
Director from 75-99 room Boutique in Puchberg am Schneeberg (Austria)
Verified
12 days ago
We have been working with Incert for many years and are extremely satisfied with their voucher program. The software is clear, easy to use, and works reliably in daily use. We particularly appreciate the ongoing development and the competent and friendly support.
Austria
Austria
Director
Mid-Sized Hotel
10
Great customer service!
Front Office Manager from 200 to 499 room Bed & Breakfast & Inn in Waldenburg (Germany)
Verified
16 days ago
We are completely satisfied with the system. It's intuitive and easy to use, which significantly simplifies our daily work. We would particularly like to highlight the excellent support: the team is always friendly, competent, and responds quickly to inquiries. The interface also fully meets our requirements and works reliably. Overall, we...
Germany
Germany
Front Office Manager
Large Hotel
8
The voucher program is simply excellent.
Front Office Manager from 100 to 199 room Boutique in Hoehr-Grenzhausen (Germany)
Verified
16 days ago
We use Incert for selling vouchers. Everything runs smoothly and is easy to use. Creating vouchers in the backend is straightforward. All the reports are easy to analyze.
Germany
Germany
Front Office Manager
Large Hotel
10
A major growth partner for years and for the future
Digital Marketing & Innovation from 200 to 499 room Boutique in Leogang (Austria)
Verified
17 days ago
With incert, we have had a reliable partner for many years in the areas of vouchers, coupons, e-commerce, and loyalty programs. Their innovative strength is impressive and makes our daily collaboration a real pleasure!
Austria
Austria
Digital Marketing & Innovation
Large Hotel
10
Great tool for selling vouchers
Executive Assistant from 100 to 199 room Boutique in Hoehr-Grenzhausen (Germany)
Verified
17 days ago
We enjoy working with Incert. It's one of our best software systems. Very easy to use, fast and friendly support, and many options for customizing the shop.
Germany
Germany
Executive Assistant
Large Hotel
10
A long-standing & reliable partner
Hotellier from 25-49 room Boutique in Afiesl (Austria)
Verified
17 days ago
The quick, friendly, and highly competent handling of our requests and wishes makes our work easier! Thank you! Keep it up!
Austria
Austria
Hotellier
Small Hotel
10
Great collaboration over many years and a program that can do a lot
Online & Sales Mitarbeiterin from 75-99 room Boutique in Bad Aussee (Austria)
Verified
18 days ago
Fast and efficient customer service and personal contact with staff. Easy to use for the reception team and marketing department. Numerous marketing campaign options – voucher codes/on-top vouchers, etc. User-friendly backend and quick website integration.
Austria
Austria
Online & Sales Mitarbeiterin
Mid-Sized Hotel
6
A clear and user-friendly portal for vouchers
Reception and Sales Manager from 25-49 room Bed & Breakfast & Inn in Belzig (Germany)
Verified
18 days ago
User-friendly interface, simple booking process for guests, easy and quick redemption of vouchers, voucher corrections possible in the text field.
Germany
Germany
Reception and Sales Manager
Small Hotel
8
Fast, targeted support and good functionality
System administrator from 100 to 199 room Boutique in Berchtesgaden (Germany)
Verified
18 days ago
What I like best is the modular design, where each component is tailored to the customer's individual needs as much as possible. Special requests aren't simply dismissed but clarified, and if something isn't feasible, a collaborative alternative is sought. Downtime and problems are virtually nonexistent – everything runs smoothly. And if...
Germany
Germany
System administrator
Large Hotel
- 1
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- 3
Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
The overall package and the seamless integration of the interfaces and our own products are excellent. It runs very smoothly without any problems, and the data is correctly reflected in the accounting system. Since then, vouchers have been a thing of the past.
Showing all answers to: "What does this product or service do well?"
The overall package and the seamless integration of the interfaces and our own products are excellent. It runs very smoothly without any problems, and the data is correctly reflected in the accounting system. Since then, vouchers have been a thing of the past.
Incert provides a seamless and fully digital voucher and gift card solution that helps hotels boost revenue, strengthen brand loyalty, and create memorable guest experiences. Its intuitive platform makes it easy for both guests and staff to purchase, redeem, and manage vouchers — from anywhere, at any time.
Working with the Incert team is professional, always on eye level, and pleasantly straightforward. Incert brings genuine industry expertise to the table.
Their technical architecture and clear communication make it easy for us to seamlessly integrate and efficiently implement joint projects.
Question:
What differentiates this product or service from the competition?
Answer:
The vouchers are correctly forwarded to accounting, which is very rare. The web interfaces are even GEO-optimized, meaning they support AI search, and they adapt perfectly to your corporate identity and can be fully integrated.
Showing all answers to: "What differentiates this product or service from the competition?"
The vouchers are correctly forwarded to accounting, which is very rare. The web interfaces are even GEO-optimized, meaning they support AI search, and they adapt perfectly to your corporate identity and can be fully integrated.
Unlike many voucher tools, Incert offers deep customization to match the hotel’s branding, smooth PMS and POS integrations for real-time redemption, and a proven track record of driving measurable upsell and marketing success. Their dedicated support and hospitality-focused expertise ensure a fast setup and ongoing value for hotels of all sizes.
Anyone in the tourism industry seriously considering the digitalization of voucher sales will find it hard to get around Incert.
What sets Incert apart is the combination of a highly customizable platform with deep industry specialization. Unlike more generic solutions, Incert is built specifically for the needs of tourism and hospitality businesses
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Definitely get Incert, not just for the coupons, but also for the loyalty program. Points earned there can be printed and used directly as vouchers. If there's a POS interface, they can be processed directly there too – fantastic!
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Definitely get Incert, not just for the coupons, but also for the loyalty program. Points earned there can be printed and used directly as vouchers. If there's a POS interface, they can be processed directly there too – fantastic!
Tailor the design to your brand, connect it to your PMS for instant redemption, and promote it consistently across all guest touchpoints — this is where you’ll see the biggest boost in sales and guest engagement.
Based on our experience, one piece of advice we’d give any hotelier considering Incert is this: don’t just see it as a tool to sell vouchers — see it as a strategic revenue channel. Invest the time to set it up properly, align it with your branding, and connect it to your marketing activities. The more you integrate it into your overall guest journey, the more value you’ll unlock.
Recommended by
Maximilian Bräu
Owner
@
Bräu Innovation & Consulting
Samira Gruber
Partnerships & Marketing
@
Guestnet
Carolina Bartels
Head of Marketing
@
Smart Host
Maximilian Bräu
Owner
@
Bräu Innovation & Consulting
Samira Gruber
Partnerships & Marketing
@
Guestnet
Carolina Bartels
Head of Marketing
@
Smart Host
Are you a consultant or vendor that recommends Incert eTourismus GmbH & Co KG?
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Incert eTourismus GmbH & Co KG Integrations
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Support
Unverified
Incert eTourismus GmbH & Co KG has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
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Ease of Use
0.0/5
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0.0/5
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