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Review of Shiji Group

10
Great product, backed by great team
Senior General Maager from 200 to 499 room Branded Hotels in Basingstoke (United Kingdom)
Verified
1 months ago
Products Reviewed
Reputation Management
Hotel Guest Apps
What do you like most?
The product is VVV user friendly & the tools are very intuitive. Easy view can be customised. All guest feedback & sentiment @ finger tips.
What do you dislike or think could be improved?
1- Individual Site view could be further broken down to department view. For ex- the Restaurant manager - can see the overall hotel score but then only the Restaurant details in their profile.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Jessica k. from Shiji Group replied
Hi Nalin, Thanks for your review and positive feedback! So happy to hear that you and the team find the platform very user-friendly and intuitive. Regarding the feedback on being able to have more broken down views per department, have you checked out Dynamic Dashboards, which came out last week? I think it's going to solve what you're looking for! :-) I will ping Karen to make sure she goes through the options with you and you can set up some cool new dashboards with the relevant indexes for each department. Have a great rest of the summer! Best, Jessica Kurtz

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