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Review of DialogShift GmbH

9
Smart, fast, reliable – our digital assistant in Hood House
Cluster Assistant Operation & Strategy from 100 to 199 room City Center Hotels in Hamburg (Germany)
Verified
6 months ago
Products Reviewed
Hotel Chatbots
What do you like most?
We use DialogShift at Hood House Hamburg and are extremely satisfied with the application. The chatbot significantly simplifies guest communication, answers inquiries around the clock, and noticeably reduces the workload for our team. It's a modern, efficient solution that perfectly complements our service approach.
What do you dislike or think could be improved?
Proactive communication: Automatically offer suggestions or advice to guests instead of just responding to questions. Integration with internal systems: Closer integration with booking systems or the PMS could make the service even more efficient.
4.5
Excellent
Ease of Use
4.0/5
Customer Support
4.0/5
ROI
N/A
Implementation
4.0/5

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