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DialogShift
4.9 (37 REVIEWS)
HT Score
74 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
DialogShift
Ranked 5 (out of 36) in Hotel Chatbots
We are the German market leader in AI for guest communication in the hospitality industry. Discover our all-in-one hotel AI: one AI for all your channels. 🚀
98% recommended by 36 hotels
DialogShift GmbH has 0 reviews from United States so we’re unable to verify that they operate in your local market.
Bell - AI powered product analyst
I analyzed all of DialogShift GmbH’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like Dialogshift for its AI-driven chatbot that effectively reduces repetitive queries, enhances guest experience, and supports 24/7 communication. The easy-to-install system integrates well with various channels such as WhatsApp and Facebook, automating customer support and increasing booking efficiency. Noteworthy insights include personalized guest interactions, seamless onboarding, and helpful reporting features. However, occasional issues with the AI's accuracy and integration limitations are areas for improvement.
What Types of Hotels DialogShift GmbH is Popular For
Size
6 | Small (10-49 room)
12 | Mid-Sized (50-99 room)
18 | Large (100-499 room)
1 | X-Large (500+ room)
Country
30 | Germany
4 | Switzerland
2 | Austria
1 | Sweden
Type
18 | Boutique Hotels
15 | Luxury Hotels
11 | City Center Hotels
10 | Resorts
9 | Bed & Breakfast & Inns
9 | Branded Hotels
9 | Airport/Conference Hotels
8 | Limited Service & Budget Hotels
7 | Extended Stay & Serviced Apartments
2 | Hostels
Region
37 | Europe
Category
37 | Hotel Chatbots
Didn’t find what you were looking for?
What is DialogShift GmbH?
Founded in 2019 | Headquarters in Kreisfreie Stadt Berlin (Germany) | 6 employees
DialogShift is an AI-driven communication platform designed specifically for the hospitality industry. It acts as an all-in-one solution for hotels to enhance guest interactions and streamline operations by automating communication across multiple channels such as websites, WhatsApp, and social media. The platform employs advanced Generative AI technology, integrating up to five Large Language Models to cater to guest inquiries 24/7 in over 100 languages. By automating tasks like chat, email, and phone interactions, DialogShift reduces the workload on hotel staff, increases booking efficiency, and improves guest satisfaction. This leads to higher productivity and more time for personalized guest services.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of DialogShift GmbH products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
DialogShift GmbH Reviews Analyzed: 36
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
DialogShift GmbH Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by DialogShift GmbH
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
DialogShift GmbH's Provided Description:
"Hi there! We are the German market leader in AI for guest communication in the hospitality industry. 🚀 Over 1400 hotels - from well-known hotel chains to family-run establishments with eight rooms - are supported by our all-in-one hotel AI in their guest communication. DialogShift supports hotels with the latest AI technology in guest communication. Our AI, equipped with hotel-specific knowledge, responds to guest inquiries in the hotel's tone 24/7 in over 100 languages via chat (website, WhatsApp, social media, etc.), email, or phone. With our chatbot, email, phone and guest journey AI you significantly increase productivity, ease the burden on your team, and boost direct bookings. This leaves more time for the most important thing: your guests. 💙 An AI solution for all your hotel communication needs! Our innovative company, based in the heart of Berlin, develops digital assistants powered by the latest technology: Generative AI. Up to five Large Language Models (LLMs) are at work, ranging from OpenAI to Mistral AI. This AI leverages hotel-specific knowledge, utilizing a specialized technology that reliably reads and extracts information from documents and websites. Our chatbots conduct human-like conversations, leading to higher customer satisfaction. With an automation rate exceeding 95%, we help hotels sustainably increase their direct bookings and reduce commissions. Our custom-designed chatbots are tailored to enhance engagement and conversion. One in three people who interact with your DialogShift chatbot ends up booking a stay. 🎉 Sounds good? That's not all. With our Email AI, you'll be twice as fast at handling emails. Copy, paste, send. It's that simple with Email AI. It's like room service for your inbox. Email AI reduces the time spent on email dialogues from eight to three minutes. Our AI solutions possess hotel-specific knowledge, knowing your establishment as well as you do. 🧠 Additionally, they are trained to write exactly as you instruct. Is the phone at the reception ringing nonstop? We got you! DialogShift Phone AI will ease the workload at your reception. Your hotel AI (the same one that responds in chats or writes emails) will answer calls and address guest inquiries quickly and reliably, at any time of day or night. ⏰ Similar to call center employees, the AI is trained with information from documents and websites - and can even interpret images in order to conduct competent conversations on the phone. Your telephone AI can act as first-level support, step in as overflow if no employee is available or simply be available to guests at night. No complex extensions to your hotel telephone system necessary, the AI sits behind a number forwarding system. The Review AI uses the same technology to formulate responses to your guest reviews, no matter how tricky the situation. 😉 The Guest Journey AI enables you to proactively send journey messages via SMS, WhatsApp and Email. And of course: Data security & GDPR compliance according to German law. Let's make your hotel future-proof! 🚀"
FAQs
DialogShift Alternatives
Not sure if DialogShift GmbH is right for your hotel? Here are similar Hotel Chatbots vendors that could be a good fit for your hotel:
Capabilities
Automated direct bookings
Automated direct bookings
We also help hotels to sustainably increase their direct bookings and reduce commissions. Our customized chatbots are made for driving engagement and conversion.
Hand-over to hotel representative (Live Chat)
Hand-over to hotel representative (Live Chat)
Hand-over of conversations to the hotel team - two-way translation in 109 languages - customized inboxes for dedicated teams - multi-property capabilities
Omni-Channel Integrations
Omni-Channel Integrations
Integrations in messaging & communication channels: - Google's Business Messages - Facebook Messenger - Instagram - WhatsApp - native apps - all kinds of web applications - journey emails
Multi-Property functionalities
Multi-Property functionalities
centralized chatbot content for multiple properties, centralized settings, centralized statistics, task-based message routing to hotel teams, landing page chatbot for hotel chains
Table reservations in the chatbot
Table reservations in the chatbot
guests can make table reservations: chatbot opens the table reservation form next to the web chat in the browser or it slides in when using the chat on a mobile phone
edit and expand chatbot content yourself
edit and expand chatbot content yourself
Hotels can edit their chatbot content, such as breakfast hours at any time themselves and even add new questions and answers easily in the DialogShift backend
Your own tone of voice
Your own tone of voice
Your hotel AI works with hotel-specific information. It knows your hotel inside out and communicates in exactly the same way as you would. Your hotel has character and we want it to stay that way. 🚀
Booking in just a few clicks
Booking in just a few clicks
Your Email AI automatically inserts personalized booking links into the email draft. Your guest can jump from the email to the booking system and complete the booking independently. Booking links can be customized by employees. Simplify the inquiry and booking process.
Offer Agent
Offer Agent
We automate offers with Agentic AI—an AI technology that not only responds but also acts independently. The new offer agent guides guests through the booking request like a human being: it asks questions, checks availability, automatically transfers all data to the Smart Host offer manager, and has an individual offer created there directly.
Features
Messaging & Communication
4/5 features
Bookings & Reservations
4/5 features
Messaging Channels
4/5 features
Workflow Automation
4/5 features
Concierge Services
4/5 features
Pre-Stay
4/5 features
In-Stay & Post Stay
4/5 features
Back Office
4/5 features
Artificial Intelligence
4/5 features
Available Add-ons & Modules
Phone AI
Call Center Software
Our Phone AI handles millions of conversations for hundreds of hotels around the clock. Available 24/7, without queues or overloaded lines. Every call is answered professionally, even at night and during peak hours. Potential bookings are no longer lost. Fully integrated into the DialogShift Hotel AI, the 360° platform for guest communication.
Email AI
Hotel CRM & Email Marketing
AI-powered email assistance for hotels – faster responses, higher quality: Handle emails up to 2x faster and dramatically reduce response times. Guests get quick answers – even during high-volume periods. Fully integrated into the DialogShift Hotel AI, the 360° platform for guest communication.
Journey Messaging AI
Guest Messaging Software
Reach guests on WhatsApp, SMS, and Email — with messages that arrive at just the right moment. Stay effortlessly close to your guests. Automated, channel-specific messaging ensures every touchpoint feels personal and timely—so you’re present when it matters, without adding pressure to your team. Fully integrated into the DialogShift Hotel AI, the 360° platform for guest communication.
AI Chat
Hotel Chatbots
Trusted by 1,200+ hotels across Europe, DialogShift’s Chat AI supports guests through every step of their journey. The Booking Agent guides guests from first question to final click — boosting conversions, reducing drop-offs, and driving more direct bookings. The Chat AI accompanies your guests every step of the way – informing, reminding, and ensuring no contact is ever lost. Always available, on every channel.
Q1 '26 Hotel Chatbots Survey Insights
Is DialogShift GmbH a good fit for your hotel?
Rank
Hotel size
Popular alternatives
#1
of 9
Small
98%
(232)
Small hotels say that Asksuite's Hotel Chatbots are favored in verified HotelTechReport reviews for 24/7 immediate response capabilities, seamless integration with booking systems, and effective multilingual support. These features effectively manage guest inquiries, improve booking efficiency, and enhance overall communication.
#1
of 13
Mid-sized
98%
(476)
Medium hotels say that Asksuite's Hotel Chatbots improve guest interactions by offering ease of use, seamless integration with multiple channels, and 24/7 automated service, according to verified HotelTechReport reviews. These strengths reduce staff workload and enhance sales efficiency.
Small
98%
(232)
#1
of 9
Small hotels say that Asksuite's Hotel Chatbots are favored in verified HotelTechReport reviews for 24/7 immediate response capabilities, seamless integration with booking systems, and effective multilingual support. These features effectively manage guest inquiries, improve booking efficiency, and enhance overall communication.
Mid-sized
98%
(476)
#1
of 13
Medium hotels say that Asksuite's Hotel Chatbots improve guest interactions by offering ease of use, seamless integration with multiple channels, and 24/7 automated service, according to verified HotelTechReport reviews. These strengths reduce staff workload and enhance sales efficiency.
Rank
Hotel type
Popular alternatives
#1
of 12
Luxury Hotels
97%
(279)
Luxury hotels say that Asksuite's Hotel Chatbots enhance guest experiences by integrating seamlessly with booking systems and offering multilingual support, as noted in verified HotelTechReport reviews. Additionally, its 24/7 automated service improves efficiency and allows staff to focus on personalized tasks.
#1
of 8
Extended Stay & Serviced Apartments
97%
(90)
Extended-Stay-Serviced-Apartments hotels say that Asksuite's Hotel Chatbots rank highly due to their ease of use, 24/7 automated service, and seamless integration with other platforms. Verified HotelTechReport reviews highlight strengths include improved booking conversions, comprehensive customer support, and efficient information updates.
#1
of 11
Airport/Conference Hotels
98%
(249)
Conference hotels say that Asksuite's Hotel Chatbots offer seamless booking engine integration, centralized multi-channel communication, and fast automated responses, according to verified HotelTechReport reviews. These features reduce response times and optimize guest service, crucial for efficient Conference operations.
Luxury Hotels
97%
(279)
#1
of 12
Luxury hotels say that Asksuite's Hotel Chatbots enhance guest experiences by integrating seamlessly with booking systems and offering multilingual support, as noted in verified HotelTechReport reviews. Additionally, its 24/7 automated service improves efficiency and allows staff to focus on personalized tasks.
Extended Stay & Serviced Apartments
97%
(90)
#1
of 8
Extended-Stay-Serviced-Apartments hotels say that Asksuite's Hotel Chatbots rank highly due to their ease of use, 24/7 automated service, and seamless integration with other platforms. Verified HotelTechReport reviews highlight strengths include improved booking conversions, comprehensive customer support, and efficient information updates.
Airport/Conference Hotels
98%
(249)
#1
of 11
Conference hotels say that Asksuite's Hotel Chatbots offer seamless booking engine integration, centralized multi-channel communication, and fast automated responses, according to verified HotelTechReport reviews. These features reduce response times and optimize guest service, crucial for efficient Conference operations.
Rank
Region
Popular alternatives
#2
of 10
Europe
90%
(168)
Europe hotels say that HiJiffy's Hotel Chatbots streamline communication by centralizing messages across multiple channels, provide time-saving automation for common queries, and improve efficiency, allowing staff to handle complex tasks. These strengths are highlighted in verified HotelTechReport reviews.
Europe
90%
(168)
#2
of 10
Europe hotels say that HiJiffy's Hotel Chatbots streamline communication by centralizing messages across multiple channels, provide time-saving automation for common queries, and improve efficiency, allowing staff to handle complex tasks. These strengths are highlighted in verified HotelTechReport reviews.
Rank
Country
Popular alternatives
#2
of 3
Germany
95%
(8)
De hotels say that Reguest's Hotel Chatbots impress with their ease of use, effective time-saving features, and exceptional customer support, according to verified HotelTechReport reviews. Popular among De hotels, these strengths contribute to its high ranking in the region.
Germany
95%
(8)
#2
of 3
De hotels say that Reguest's Hotel Chatbots impress with their ease of use, effective time-saving features, and exceptional customer support, according to verified HotelTechReport reviews. Popular among De hotels, these strengths contribute to its high ranking in the region.
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DialogShift GmbH Reviews Summary
Ease of Use
4.8/5
Customer Support
4.8/5
ROI
4.7/5
Implementation
4.9/5
Recommended by
Achievements
This vendor's trending score is rising, DialogShift is the #12 most trending product in the Hotel Chatbots category (out of 36) and the #663 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreDialogShift GmbH’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
DialogShift GmbH Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Compare DialogShift GmbH to Top Alternatives
AI chatbot to boost bookings & reduce calls
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Hotelier Rating
Looking for specific info?
9
Smart, fast, reliable – our digital assistant in Hood House
Cluster Assistant Operation & Strategy from 100 to 199 room City Center Hotel in Hamburg (Germany)
Verified
7 months ago
We use DialogShift at Hood House Hamburg and are extremely satisfied with the application. The chatbot significantly simplifies guest communication, answers inquiries around the clock, and noticeably reduces the workload for our team. It's a modern, efficient solution that perfectly complements our service approach.
Germany
Germany
Cluster Assistant Operation & Strategy
Large Hotel
9
Time saving
Project and development from 100 to 199 room Boutique in Wyk auf Foehr (Germany)
Verified
7 months ago
The system's ease of use and uncomplicated setup. As well as the constant effort to further develop and engage with AI.
Germany
Germany
Project and development
Large Hotel
10
Great concept, great solution to relieve our receptionists. The constant further development in a very short time is also excellent and makes Dialogshift an indispensable partner in the area of digital communication. We look forward to further solutions from Dialogshift.
Head of Procurement and Operations from 100 to 199 room Branded Hotel in Emden (Germany)
Verified
2 years ago
AI Chatbot and the ability to directly maintain your own content. The support is also competent and quick to answer any questions that arise.
Germany
Germany
Head of Procurement and Operations
Large Hotel
10
Great new employee
Hotel Owner from 50-74 room Boutique in Tubingen (Germany)
Verified
2 years ago
Our “Karl” answers our guests’ questions directly, personally and sometimes even with a little humor. Either way, it's a huge relief for our team. We don't want to miss this anymore...
Germany
Germany
Hotel Owner
Mid-Sized Hotel
10
First class. Perfect chatbot for hotels.
Marketing Manager from 100 to 199 room Luxury Hotel in Borlange (Sweden)
Verified
3 years ago
Easy and uncomplicated. From onboarding to implementation. It makes our everyday work in the hotel easier and supports us with the many and always the same questions from guests. The new AI is particularly impressive.
Sweden
Sweden
Marketing Manager
Large Hotel
10
Best Chatbot
Reservations Manager from 50-74 room Bed & Breakfast & Inn in Hinterzarten (Germany)
Verified
3 years ago
The new combination of a chatbot with a Chat GPT "brain" is fantastic. The setup is easy and the backend professional.
Germany
Germany
Reservations Manager
Mid-Sized Hotel
10
Great Service for our guests!
Sales Manager from 100 to 199 room City Center Hotel in Kurort Oberwiesenthal (Germany)
Verified
3 years ago
The fact that we were able to reduce the amount of calls and emails for recurring questions about our hotels and product.
Germany
Germany
Sales Manager
Large Hotel
10
From simple to extraordinary: How the Dialog Shift Hotel Chatbot takes your travel plans to the next level
Hotelier from 10 to 24 room Bed & Breakfast & Inn in Schlitters (Austria)
Verified
3 years ago
The Dialog Shift Hotel Chatbot is a groundbreaking technology that informs our hotel guests and greatly supports us. With this advanced chatbot, we can now interact directly with our guests and automatically inform them about all our hotel's offers and services available for their stay. Our “Bot” also provides personalized recommendations b...
Austria
Austria
Hotelier
Small Hotel
10
Exceptional Chatbot for Our Apartment Complex!
General Manager from 25-49 room Branded Hotel in Berlin (Germany)
Verified
3 years ago
The chatbot has made communication with our apartment management team incredibly convenient. Whether it's requesting maintenance, asking questions about amenities, or even paying rent, everything can now be done seamlessly through the chatbot. It's a gamechanger.
Germany
Germany
General Manager
Small Hotel
10
Great chatbot with Ki integration
Managing Director from 25-49 room Boutique in Lenzen (Germany)
Verified
3 years ago
A super solution that makes work easier and enhances the guest experience. We only have a 16-hour front desk, and yet the most important questions can be answered 24 hours a day. The Whatsapp integration is a great addon.
Germany
Germany
Managing Director
Small Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Dialog Shift excels in facilitating seamless communication among teams. Its intuitive interface and seamless integration across various devices enable users to stay connected effortlessly. The platform offers robust customization options, allowing teams to tailor it to their specific needs and preferences. Additionally, Dialog Shift integrates the chatbot into Guestnet, enabling guests to access information about activities, the hotel, or the surrounding area without burdening the reception staff further. This feature enhances guest experience while optimizing operational efficiency.
Showing all answers to: "What does this product or service do well?"
Dialog Shift excels in facilitating seamless communication among teams. Its intuitive interface and seamless integration across various devices enable users to stay connected effortlessly. The platform offers robust customization options, allowing teams to tailor it to their specific needs and preferences. Additionally, Dialog Shift integrates the chatbot into Guestnet, enabling guests to access information about activities, the hotel, or the surrounding area without burdening the reception staff further. This feature enhances guest experience while optimizing operational efficiency.
They are providing an incredible service for the communication between hotel teams and their (future) guests. Generative AI is an absolute must right now and DialogShift is right there at the front providing a great service and product for their customers.
DialogShift provides AI-powered chatbots for hotels to enhance guest communication. The chatbots respond automatically to common guest requests. This saves time for the hotel and makes the guest experience much better.
We love the digital employee and are very happy to recommend Dialogshift's system to our hotel customers to optimize customer service, workflows and to increase direct bookings. It's great for guests to have a choice when it comes to inquiries and bookings. If you decide to go online and communicate with the bot, thanks to Dialogshift's smart system, you can expect personalized customer service and quick answers to questions - so guests feel well looked after and save time and effort - most importantly: around the clock , always available. Accordingly, the system relieves the employees in the hotel. The bot significantly reduces the amount of work required for advice via telephone or email. In addition, the efficient system ensures faster booking decisions due to the simplification.
There are many chatbots available for hotels but not all of them drive value or are mature enough. dailogshift offers a well designed tool which support hotel staff in a very efficient way and improves the services level between hotel and customer
Question:
What differentiates this product or service from the competition?
Answer:
Dialog Shift distinguishes itself through the integration of advanced AI technology. Unlike its competitors, Dialog Shift leverages AI to enhance communication processes further. Through natural language processing and machine learning algorithms, Dialog Shift's chatbot within Guestnet provides guests with personalized and responsive information. Thisapproach not only reduces the burden on reception staff but also ensures that guests receive timely and accurate assistance.
Showing all answers to: "What differentiates this product or service from the competition?"
Dialog Shift distinguishes itself through the integration of advanced AI technology. Unlike its competitors, Dialog Shift leverages AI to enhance communication processes further. Through natural language processing and machine learning algorithms, Dialog Shift's chatbot within Guestnet provides guests with personalized and responsive information. Thisapproach not only reduces the burden on reception staff but also ensures that guests receive timely and accurate assistance.
They adapt quickly to trends and new technologies and always have their customers wants and needs at the forefront of their minds. Also the team behind DialogShift are amazing and kind professionals - we are happy to be a partner.
DialogShift focuses 100% on the hotel industry. The solution is optimized to drive bookings and to enhance guest communication through automatic and fast replies. The solution not only works for single hotels, but also for hotel chains.
The questions of the chatbot to enrich the AI for automatic answering are already specialized by Dialogshift for hotels and are very practice-oriented - this helps enormously with the creation and relieves you of the challenge "What could the guest ask". The competent and very friendly team from Dialogshift supports you in all process steps. We highly recommend Dialogshift's chatbot for hotels.
The passion of the management team, respectively the founders in combination with their professional attitude is like a role model for startups. They are engaged heavily in the HSMA, the German part of HSMAI.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
It's essential to take a demo of Dialog Shift and give modern technologies a chance. The ability to integrate the chatbot into various endpoints allows you to see the big picture and understand the comprehensive capabilities of this platform.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
It's essential to take a demo of Dialog Shift and give modern technologies a chance. The ability to integrate the chatbot into various endpoints allows you to see the big picture and understand the comprehensive capabilities of this platform.
Get to know the product and company and right away book your demo. You will see all features and functions and can ask any questions you might have - they will for sure be able to answer all of them and present a perfect solution.
Check it out on how it is integrated in other hotels. You will get a good feeling on how it might benefit you as well. Also, prepare the list of common guest requests that you have. Then speak with the DialogShift team how to best integrate those requests in the Chatbot.
Don't hesitate! The chatbot is a game changer in communication, the best employee and an absolute added value for the guests. Enabling a fast, transparent offer is becoming increasingly important - the Dialogshift chatbot offers that. It relieves, simplifies and sells - and all at an unbeatable price-performance ratio!
As with all IT-investments, planning is extremly important. Define exactly your goals, set your KPIs and give a clear briefing. What I extremely like is the interface between dailypoint and dialogshift. So it is part of an overall guest management strategy.
Recommended by
Samira Gruber
Partner Manager
@
Guestnet
Gera Bachner
Quality & Project Manager
@
hotelkit GmbH
Moritz Klussmann
CEO & Founder
@
Customer Alliance
Cathrin Diekmann
COO
@
TOURISMUSEXPERTEN
Michael Toedt
CEO
@
dailypoint by Toedt, Dr. Selk & Coll. GmbH
Samira Gruber
Partner Manager
@
Guestnet
Gera Bachner
Quality & Project Manager
@
hotelkit GmbH
Moritz Klussmann
CEO & Founder
@
Customer Alliance
Cathrin Diekmann
COO
@
TOURISMUSEXPERTEN
Michael Toedt
CEO
@
dailypoint by Toedt, Dr. Selk & Coll. GmbH
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DialogShift GmbH Integrations
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Support
Unverified
DialogShift GmbH has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
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Customer Support
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ROI
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