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Review of Guest Service

10
Enhancing Operations
Rooms Division Manager from 200 to 499 room Branded Hotels in (Turkey)
Verified
2 years ago
Products Reviewed
Hotel Guest Apps
Mobile Ordering & Room Service
Contactless Check-in
What do you like most?
As a rooms division manager, I have had the privilege of overseeing the implementation of this SAAS hotel guest app platform at our property, and the impact has been truly remarkable. One of the standout features for us has been the operational efficiency tools. They have streamlined our daily tasks, from check-in to housekeeping, leading to significant time savings and a more organized workflow for our team. This efficiency translates into improved guest experiences, as we can dedicate more time to personalized service and attending to guest needs.
What do you dislike or think could be improved?
Furthermore, an excellent enhancement would be the integration of "Do Not Disturb" (DND) settings in the guest rooms with the application.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
4.0/5
ROI
N/A
Implementation
5.0/5

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