Review of SiteMinder

10
Intuitive channel management that saves time — but reporting and support need work
Rececionista from 75-99 room Branded Hotels in Torres Novas (Portugal)
Verified
3 days ago
What do you like most?
The SiteMinder is an excellent channel manager. It is very intuitive, efficient, saves a lot of time, and optimizes all hotel reservations.
What do you dislike or think could be improved?
SiteMinder could improve if it offered more advanced financial performance reports and real-time commission rate updates. And better communication methods for problem resolution.
5.0
Excellent
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
3.0/5
Implementation
4.0/5

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