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Review of Snapfix

10
Successful Snapfix roll out improving maintenance and asset management
Group Facilities Manager from 100 to 199 room Bed & Breakfast & Inns in Newquay (United Kingdom)
Verified
2 days ago
Products Reviewed
Hotel Maintenance Software
What do you like most?
Since implementing Snapfix across 2 of our hotels, we’ve seen a significant improvement in how we manage day to day operations within the maintenance and property department, particularly when it comes to asset management. One of the standout features for me is the software’s ability to track asset costs, repairs, and history. The asset management module has given us a much clearer picture of where our maintenance budget is going and which equipment requires the most attention. Being able to log repairs, schedule preventive maintenance, and view historical data all in one place has streamlined our workflow and helped us make more informed decisions. Snapfix being a picture-based has made the entire process incredibly user friendly. The ability to capture issues, tasks, and updates visually has made it far easier for the operational team to log and understand work tasks, reducing miscommunication and speeding up response times. This is particularly important when logging reactive maintenance tasks to ensure minimal impact on guest experience. I am pleased to note that I have only received positive feedback from the operational team, who have found the system easy to use and navigate.
What do you dislike or think could be improved?
Snapfix are responsive to suggestions and actively works to turn them into practical solutions. They are very open to collaboration on system improvements.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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