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Review of eTip

10
Best customer support!
Senior Housekeeping Coordinator from 500+ room Branded Hotels in Atlanta (United States)
Verified
6 months ago
Products Reviewed
Digital Tipping Solutions
What do you like most?
This past year I was promoted and as a part of my role, I took on managing E-Tips for my department and every time I have an issue or concern, the customer support team is super responsive and attentive. I have never had that type of prompt service (and its consistent) when dealing with platforms such as E-Tip.
What do you dislike or think could be improved?
The amount of times it crashes and the login in process. Every time I try to verify, it says the code is wrong (even though its right) but makes me repeat it and then im able to login.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Brendan W. from eTip replied
Much apprecaited, thank you for the kind words and we love to hear you have had such a great experience! Yes, for the verification code it may help to click "refresh" before requesting the code!

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