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Review of Crave Interactive/HCN

10
Convenient guest ordering, but the dashboard could be simpler
Executive Housekeeper from 200 to 499 room Boutique Hotels in Vancouver (Canada)
Verified
5 days ago
Products Reviewed
In-Room Hotel Tablets
What do you like most?
What I appreciate most about Crave Interactive is how it makes it easier for guests to access hotel information and place food orders directly through the system. It provides a convenient experience for guests while helping our team manage requests more efficiently. I also appreciate the responsive support and assistance provided by the Crave team.
What do you dislike or think could be improved?
It would be helpful to make the system even more user-friendly, especially for managing guest food orders and updating menus. A simpler dashboard, easier menu customization, and clearer order notifications would help hotel staff respond more efficiently and improve the overall guest experience.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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