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Review of HiJiffy

10
Straightforward, easy to setup, continuous innovation and features
IT Administrator from 200 to 499 room Bed & Breakfast & Inns in Funchal (Portugal)
Verified
3 months ago
Products Reviewed
Guest Messaging Software
Hotel Chatbots
What do you like most?
Hijiffy software has solved a fantastic problem at our Hotel, and has absolutely redefined our communications with clients. Organizing all the topics in one place, creating a complete knowledge database of our hotel in one accessible format, and always bringing forward the best tools for adjusting the FAQ topics, translation, and knowledge extraction from our internal documents. This is a fantastic piece of software that we are incredible excited to have in our tool arsenal. The team at Hijiffy is also incredible, they support us through all the troubles and wonderfully help us realize Hijiffy at our Hotel in the best possible way.
What do you dislike or think could be improved?
I love that the team is always looking into adding new features and keeping up with AI innovations. The latest features of OTA communications that I wanted added, actually got included.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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