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Review of Shiji Group

10
Great platform and support!
Brand Experience Manager from 25-49 room Bed & Breakfast & Inns in Berlin (Germany)
Verified
1 months ago
Products Reviewed
Reputation Management
What do you like most?
I really enjoy how ReviewPro works and also the support I get from the team, it's easy for me to pull reports and analyze data, which is great to support my role.
What do you dislike or think could be improved?
The survey builder is a little tricky to use and takes some time to create. Other than that, nothing else.
5.0
Excellent
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
4.0/5
Jessica k. from Shiji Group replied
Hey Emily, Thank you for the fantastic review! We're so pleased to hear that Reviewpro Reputation helps you easily access the data and reporting you need to support your role, and that you've had a positive experience with our team along the way. We also appreciate your feedback on the survey builder. We're always looking for ways to make the experience more intuitive, and comments like yours are incredibly valuable. Thanks again for your support and for being part of the Reviewpro Reputation community! Jessica Kurtz

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