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Review of Canary Technologies

10
Online check-in that helps without 24/7 front desk coverage — but sync issues get in the way
Hotel Manager from 25-49 room Motels in Hinton (Canada)
Verified
2 days ago
Products Reviewed
Cyber Security & Fraud Prevention
Contactless Check-in
Digital Tipping Solutions
What do you like most?
We do not have a front desk 24/7, I love that guest can do an online check in even if no one is at the hotel.
What do you dislike or think could be improved?
Sometimes, even if the guest did online check in already, it still not updated in the SynXis system. But since we can just copy the card, it is fine. Also, when you are using mobile device, if someone did an online check in after 12am and you click ready to check in, you won't be able to see that anymore, because it is already a different day in Canary, so I am struggling to find the guest's information, especially if it didn't automatically update in the SynXis system.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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