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Review of Duve

9
Smoother customer communication — but PMS trace integration would help
IT Champion from 200 to 499 room Luxury Hotels in 北海道　札幌 (Japan)
Verified
2 days ago
Products Reviewed
Upselling Software
Hotel Guest Apps
Guest Messaging Software
What do you like most?
Communication with customers has become smoother than before, and requests can be heard out more effectively than before.
What do you dislike or think could be improved?
It would be better if Duve's messages could be integrated with the PMS Opera trace interface for centralized management.
4.5
Excellent
Ease of Use
4.0/5
Customer Support
4.0/5
ROI
4.0/5
Implementation
4.0/5

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