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Review of AeroGuest

10
Contactless precheck in. Especially post pandemic, guests behaviours and demands have been changed and contactless service ever than before.
Director of FOH from 500+ room Bed & Breakfast & Inns in London (United Kingdom)
Verified
4 years ago
Products Reviewed
Contactless Check-in
Upselling Software
Hotel Guest Apps
What do you like most?
Hotel guests information, upsell room through Choose the room option, introduction for hotel felicities before guests arrival. Mobile key option
What do you dislike or think could be improved?
Improve on payment rules recognition functionality, integrated with Opera, so guests can actually use the app for their entire journey, pre-during-after. Can pre book all F&B facilities on the app in advance. pay on the app as well. Enhance the functionality for passport scanning, currently it is still quiet challenge for our guests.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
4.0/5
ROI
5.0/5
Implementation
4.0/5

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