Why it matters:
Flexibility has been a hot topic for the travel industry since the pandemic. Hoteliers have started offering flexibility for guests anxious to miss out on their travels. Though the travel industry has been steadily recovering since 2020, flexibility remains one of the biggest travel trends of 2022 with 87% of travellers still valuing travel flexibility.
The transition from the peak travel season also did not seem to dampen travellers’ desire to travel—76% of hybrid or fully remote workers said they are planning a trip for autumn and almost 25% of all travellers expected to book a last-minute trip. And as spontaneity increases for autumn, so does the need for booking flexibility.