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OPERATIONS
Sentral Achieves Service Excellence and Drives High ROI With Stayntouch PMS & Kiosk
With an automated and customized kiosk, guests who stay at Sentral properties can quickly check-in, choose to upgrade their experience with select packages and continue their stay, with no hassle.
Staff-Light Efficient Operations: Sentral aims to streamline and automate many operational tasks by leveraging Stayntouch's intuitive cloud PMS. This goal is to reduce the dependency on traditional staffing models, allowing for more "staff-light" and, in some cases, "staff-less" operations.
Revenue Growth Through Upsells: Sentral wanted a check-in kiosk that could fuel their upsell revenue and allow their guests to completely control the purchase experience.
Enhanced Guest Experience: Sentral prioritizes guest satisfaction and experience and they want to provide an uniterrupted 'home away from home' experience for their guest with the flexibility to opt for a self-service kiosk check-in.
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