The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 131 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
3g Directpay shines .
Sertifi by Flywire shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Payment Tokenization and 3-D Secure Payments.
Side-by-side ratings based on 131 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $100/mo |
| Verified Reviews | 0 | 131 |
After analyzing 131 verified reviews, 3g Directpay users most value its , while Sertifi by Flywire users highlight ease of use, payment processing efficiency, security measures. Click any theme to see what reviewers say.
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Ease of Use
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Payment Processing Efficiency
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Security Measures
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Document Management
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Integration with Other Systems
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User Role Management
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Customizability
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How each product ranks among Payments Processing Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | 3g Directpay |
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|---|---|---|
| Small (10-24 rooms) | — | #5 1 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #1 36 reviews |
| Large (75-199 rooms) ▾ | — | #1 63 reviews |
| X-Large (200+ rooms) ▾ | — | #1 29 reviews |
By Property Type
| Segment | 3g Directpay |
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| Boutique ▾ | — | #1 35 reviews |
| Luxury ▾ | — | #1 61 reviews |
| Branded / Chain ▾ | — | #1 86 reviews |
| Extended Stay ▾ | — | #2 9 reviews |
By Region
| Segment | 3g Directpay |
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| North America ▾ | — | #1 121 reviews |
| Europe | — | #4 1 reviews |
| Asia Pacific | — | #1 1 reviews |
| Middle East ▾ | — | #1 5 reviews |
Choosing between 3g Directpay and Sertifi by Flywire hinges on your hotel’s specific needs for payment processing. Both aim to facilitate payments, but Sertifi by Flywire has established itself as a leader in the segment, especially given its extensive review base and recent positive feedback. 3g Directpay’s lack of reviews and features make it a less viable option for today’s hotelier.
Your team needs a platform that is reliable, well-supported, and feature-rich. With Sertifi by Flywire's high ratings and more recent reviews, it’s clear which product is currently better suited to your hotel’s payment operations.
Both products claim to streamline hotel payments and agreements, yet only Sertifi by Flywire has garnered any significant reviews—129 in total, all recent, and with a 94% likelihood to recommend. 3g Directpay’s zero reviews and ratings leave its effectiveness and user satisfaction unverified.
While 3g Directpay offers no visible features or support, Sertifi by Flywire boasts 20 unique features, including PCI compliance, multi-currency settlements, and refund management. Is your hotel prepared to rely on a payment platform with no proven track record?
If your hotel needs a trusted, well-supported platform with proven capabilities, go with Sertifi by Flywire. Its 94% recommendation rate and 4.78/5 ease of use rating suggest high reliability and user satisfaction.
If, however, your team is exploring options with no current reviews or feature set, 3g Directpay might seem tempting but ultimately lacks the credibility and proven functionalities that Sertifi provides. For a hotel prioritizing seamless payments and contract management, Sertifi is the clear choice.
Sertifi by Flywire’s high user satisfaction score of 4.78/5 indicates an intuitive, user-friendly interface. It receives praise for its straightforward onboarding, reducing time and effort for staff to adapt, and for its ease of navigation for clients making payments or signing documents.
In contrast, 3g Directpay has no available ratings or reviews, leaving its usability entirely unverified. Based on current data, you can confidently favor Sertifi for a smooth user experience.
Sertifi by Flywire offers 20 features, including payment tokenization, 3-D Secure payments, multi-currency support, refund management, and PCI compliance—capabilities that are essential for secure, flexible transactions. Conversely, 3g Directpay features none, making its functional scope questionable.
The feature richness of Sertifi not only improves operational efficiency but also reduces reliance on multiple systems. Edge: Sertifi by Flywire.
Sertifi by Flywire scores 4.59/5 in support and onboarding, with reviews praising its quick issue resolution and ease of onboarding. Users highlight its responsiveness and security as key benefits.
There are no reviews or support data available for 3g Directpay, making it impossible to assess support quality. Given Sertifi’s consistent positive feedback, it’s the safer bet for reliable, responsive customer assistance. Edge: Sertifi by Flywire.
Sertifi by Flywire integrates with seven verified systems, including Oracle Hospitality, Infor, Amadeus, Stripe, and Opera—covering key platforms for hospitality. 3g Directpay has no confirmed integrations, limiting its potential for seamless workflows.
The extensive integration options of Sertifi enable better automation and reduce manual data entry. Edge: Sertifi by Flywire.
With 129 recent reviews and a 94% likelihood to recommend, Sertifi by Flywire clearly leads in overall satisfaction. Hotels across segments—luxury, branded, resorts—rate it highly, especially for its ease of use and security.
3g Directpay, lacking reviews and ratings, cannot be rated. For property types that value proven reliability and support, Sertifi is the obvious choice. Edge: Sertifi by Flywire.
3g Directpay does not disclose any pricing information, implying it may lack transparency or a formal pricing model. Sertifi charges a $100 setup fee, with no details on ongoing costs, but its value is reflected in its extensive features.
Given Sertifi’s transparent pricing and feature set, your hotel can better evaluate ROI and plan budgets. The absence of available data for 3g Directpay makes it difficult to compare costs effectively.
Not ideal if you seek reliability, extensive features, or support, as 3g Directpay offers none of these based on available data.
Not ideal if your hotel operates in regions outside Sertifi’s presence (North America, Europe, Asia Pacific, Middle East, Africa, South America), or if you prefer a platform with no extra features or integrations.
The core difference is that Sertifi by Flywire is a feature-rich, well-supported, and trusted platform, while 3g Directpay is essentially an unverified, featureless option. Sertifi’s extensive reviews, recent positive feedback, and high user ratings make it the clear superior choice today.
Choose Sertifi if your hotel values proven reliability, security, and an extensive feature set that can scale with your operations. Its integrations, support, and user satisfaction make it an investment aligned with modern hospitality needs.
Opt for 3g Directpay only if your hotel is willing to take significant risks on unverified technology with no support, features, or proven performance—something not advisable for most properties. For peace of mind and operational efficiency, Sertifi by Flywire is the recommended choice.
Payments Processing Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| 3g Directpay |
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| Starting Price | — | From $100/mo |
According to HTR's product database, 3g Directpay by network and Sertifi by Flywire (Payments) share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | 3g Directpay |
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| 3-D Secure Payments | ||
| Accepts American Express | ||
| PCI Compliance | ||
| Pay by Link | ||
| Payment Tokenization | ||
| Pre-Authorizations |
Showing top differences. 8 more features differ between these products.
What hoteliers love
Sertifi is frequently highlighted for its user-friendly interface, making it simple for both hotel staff and clients to navigate. The reduction in tim... Sertifi is frequently highlighted for its user-friendly interface, making it simple for both hotel staff and clients to navigate. The reduction in time and effort required for training new users is appreciated, simplifying the onboarding process.
Sertifi's payment processing is praised for its speed and efficiency, allowing clients to make payments quickly and securely. The ability to set up pa... Sertifi's payment processing is praised for its speed and efficiency, allowing clients to make payments quickly and securely. The ability to set up payment schedules and send secured payment links is seen as a significant time-saver, allowing hotels to reduce administrative tasks and increase cash flow.
Users consistently commend Sertifi for its strong security features, which are crucial for handling sensitive payment data. The PCI compliance ensures... Users consistently commend Sertifi for its strong security features, which are crucial for handling sensitive payment data. The PCI compliance ensures that transactions are secure, making both customers and hotels feel confident in processing payments through the system.
Where hoteliers push back
Many users appreciate Sertifi's integration capabilities with systems like Salesforce and Opera, which streamline operations by reducing the need for... Many users appreciate Sertifi's integration capabilities with systems like Salesforce and Opera, which streamline operations by reducing the need for manual entries and checks.
There are critical mentions regarding the management of user roles, such as difficulties in revoking user access after leaving a company. Users sugges... There are critical mentions regarding the management of user roles, such as difficulties in revoking user access after leaving a company. Users suggest improvements for handling permissions and user deactivation.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. 3g Directpay by network and Sertifi by Flywire (Payments) share many core Payments Processing Software features, but each has unique capabilities. 3g Directpay by network offers 0 verified integration partners, while Sertifi by Flywire (Payments) offers 7. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Sertifi by Flywire (Payments) leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
3g Directpay by network: No. Sertifi by Flywire (Payments): No. Neither product currently offers a free tier. Most Payments Processing Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. 3g Directpay has an HT Score of 0 and Sertifi by Flywire has 94. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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