The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 370 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
3RPMS shines , with exclusive features like Guest CRM.
Stayntouch shines in ease of use and customer support — especially for brand properties (4.9/5) , with exclusive features like Revenue management module and Ancillary revenue tracking.
Side-by-side ratings based on 370 verified hotelier reviews on HTR.
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| Starting Price | From $300/mo | From $800/mo |
| Verified Reviews | 0 | 370 |
After analyzing 370 verified reviews, 3RPMS users most value its , while Stayntouch users highlight user-friendly interface, integration and onboarding, system performance and reliability. Click any theme to see what reviewers say.
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User-Friendly Interface
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Integration and Onboarding
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System Performance and Reliability
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Reservation Management
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Reporting and Analytics
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Room Management and Housekeeping
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Reservation Management
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #18 51 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #5 208 reviews |
| Large (75-199 rooms) ▾ | — | #7 29 reviews |
| X-Large (200+ rooms) ▾ | — | #2 58 reviews |
By Property Type
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| Boutique ▾ | — | #6 220 reviews |
| Luxury ▾ | — | #6 180 reviews |
| Branded / Chain ▾ | — | #3 152 reviews |
| Extended Stay ▾ | — | #14 17 reviews |
By Region
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| North America ▾ | — | #4 262 reviews |
| Europe ▾ | — | #12 64 reviews |
| Asia Pacific | — | #21 3 reviews |
Choosing between 3RPMS by 3RPMS and Stayntouch involves understanding how each platform addresses your hotel’s core needs. Both systems aim to simplify hotel management, but they diverge significantly in features, user experience, and market presence. With 3RPMS offering a more limited feature set and fewer recent reviews, the decision often hinges on your hotel’s size, complexity, and specific operational priorities. Are you prepared to prioritize ease of use over advanced capabilities?
3RPMS positions itself as an all-in-one, intuitive solution designed for simplicity, while Stayntouch emphasizes scalability, extensive integrations, and guest-centric features. Your choice should reflect your hotel’s growth plans, staff expertise, and desire for automation. So, which platform aligns better with your hotel’s future?
Both products serve as property management systems, streamlining core tasks like reservations, check-ins, and billing. 3RPMS aims to replace over-complicated systems with a straightforward, centralized platform, while Stayntouch focuses on enhancing guest experiences through mobile and contactless solutions. Where they diverge is in sophistication: Stayntouch offers more automation, integrations, and features tailored for larger or multi-property hotels.
Stayntouch has a higher industry reputation, with 317 reviews and a 4.56/5 rating, compared to 3RPMS’s no reviews and a 0/5 score. Recent reviews for Stayntouch praise its ease of use, support, and extensive capabilities, making it the more reliable choice for hotels seeking proven results. Are you comfortable with a system that’s unreviewed and less tested in the field?
If your hotel values comprehensive features, extensive integrations, and scalability, stay with Stayntouch. Its core strengths include a mobile app, guest messaging, revenue management, and multi-property management, ideal for mid-sized to large hotels or chains. Conversely, if your team prioritizes simplicity, quick onboarding, and a lower-cost solution, 3RPMS may appear attractive but comes with no recent reviews to confirm its real-world effectiveness.
For properties aiming for rapid growth, multi-property oversight, or guest-centric innovations, Stayntouch’s proven track record and broad feature set make it the preferred choice. Smaller hotels or boutique properties seeking a more straightforward system might consider 3RPMS, but limited recent data diminishes confidence in its ability to deliver.
Stayntouch’s usability is highly rated at 4.7/5, with users describing it as intuitive, friendly, and quick to learn. Its onboarding process is praised for being efficient, often requiring minimal training, and the platform’s mobile app adds convenience for staff on the go. Meanwhile, 3RPMS has no recent reviews or ratings, making it difficult to gauge its ease of use or onboarding experience.
Given the detailed positive feedback, Edge: Stayntouch.
Stayntouch offers 20 features exclusive to its platform, including revenue management, online support, automated night audit, guest app, booking engine, integrated CRS, and multi-currency handling. It also supports contactless check-in and extensive third-party integrations. 3RPMS, in contrast, has only two unique features—guest CRM and automated reminders—and a total of 29 shared features with Stayntouch.
Stayntouch’s broader feature set and integrations give it a clear edge, especially for hotels seeking automation and guest experience enhancements. Edge: Stayntouch.
Stayntouch’s support ratings are high at 4.68/5, with recent reviews praising its quick, friendly, and knowledgeable assistance. Customers report effective onboarding and support access without ticketing hassles, which improves operational confidence. 3RPMS’s support data is nonexistent, making it impossible to assess support quality or responsiveness.
Given the recent positive reviews and high ratings, Edge: Stayntouch.
Stayntouch integrates with 188 verified partners, including major players like RoomPriceGenie and STAAH, and supports extensive third-party systems. 3RPMS has only 12 verified partners, with common integrations such as SiteMinder and Stripe, but far fewer options overall.
For hotels that rely on multiple integrations for operations or revenue management, Stayntouch’s ecosystem offers greater flexibility. Edge: Stayntouch.
Stayntouch is rated 4.56/5 by 317 reviews, with recent feedback highlighting its ease of use, support, and ability to improve the guest experience. Its users span boutique hotels, resorts, and chain properties across 26 countries, with many praising its scalability. 3RPMS has no recent reviews or ratings, leaving its reputation unverified.
Therefore, Stayntouch’s rating and review volume give it a significant credibility advantage. Edge: Stayntouch.
3RPMS charges a flat monthly fee of $300 with a 30-day free trial, making it potentially attractive for smaller hotels or those with tight budgets. Stayntouch’s pricing starts at $800 monthly, with no free trial, reflecting its broader feature set, scalability, and support services.
While 3RPMS’s lower cost might appeal, its limited and unverified user feedback makes the value proposition uncertain. Stayntouch’s higher price aligns with its extensive capabilities and proven performance.
Given the lack of recent performance data, 3RPMS is best suited for very small or straightforward operations.
Stayntouch is designed for hotels eager to grow, innovate, and deliver a superior guest experience.
The core difference between these products is that Stayntouch offers a more feature-rich, scalable, and supported property management system, while 3RPMS positions itself as a straightforward alternative with limited recent data. Stayntouch's extensive reviews, high ratings, and recent positive feedback showcase its reliability and versatility.
If your hotel needs proven automation, integrations, and scalability, go with Stayntouch. It’s the system most hoteliers trust for operational success and guest satisfaction. Conversely, if your hotel is very small, budget-constrained, or seeking basic management tools, 3RPMS might suffice—but beware of the lack of recent reviews confirming its performance.
In conclusion, the strength of Stayntouch’s recent reviews and broad feature set makes it the clear choice for most hotels aiming for growth and excellence. Only consider 3RPMS if simplicity and cost are your top priorities, and you’re comfortable with unverified performance data.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $300/mo | From $800/mo |
According to HTR's product database, 3RPMS and Stayntouch share 29 features. Here are the key differences — features one has that the other lacks.
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| Ancillary revenue tracking | ||
| Automated night audit | ||
| Automated reminders | ||
| Custom rates | ||
| Guest CRM | ||
| Mobile App | ||
| Online 24/7 support | ||
| Revenue management module |
Showing top differences. 10 more features differ between these products.
We analyzed 5 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Before leveraging Stayntouch PMS and Owner Relations, much of our old accounting processes were completed manually, including printing and hand-delivering statements to units, and..."
No published case study for this goal yet.
"As an independent hotel that runs above 100% occupancy on many nights, the TWA Hotel finds Stayntouch integral to our operations."
Unique capabilities
What hoteliers love
The system's intuitive design allows for easy navigation, making it suitable for training new staff quickly. The visual and organizational elements ar... The system's intuitive design allows for easy navigation, making it suitable for training new staff quickly. The visual and organizational elements are highlighted as aiding faster task execution and enhancing staff capability, thus improving guest interactions.
Stayntouch is noted for its seamless integration and smooth onboarding processes, facilitated by individual support from staff like David and Julia. T... Stayntouch is noted for its seamless integration and smooth onboarding processes, facilitated by individual support from staff like David and Julia. The guidance provided by these individuals was deemed invaluable, particularly for system transition and setup.
Stayntouch is generally reliable without major outages, providing continuous support via the cloud. Although positive, some users express concerns ove... Stayntouch is generally reliable without major outages, providing continuous support via the cloud. Although positive, some users express concerns over the speed of addressing complex issues amidst rapid company growth.
Where hoteliers push back
While generally praised for accessible reports that support operations, users cite a need for more adaptive reporting features. Some reports lack deta... While generally praised for accessible reports that support operations, users cite a need for more adaptive reporting features. Some reports lack detail or are hard to manipulate, highlighting the need for customizable analytics solutions.
Room assignments and housekeeping functionalities receive positive feedback for enhancing operational efficiency. However, users request better functi... Room assignments and housekeeping functionalities receive positive feedback for enhancing operational efficiency. However, users request better functionality in room diary visibility and tasks scheduling to address specific management needs.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. 3RPMS and Stayntouch share many core Property Management Systems features, but each has unique capabilities. 3RPMS offers 13 verified integration partners, while Stayntouch offers 187. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Stayntouch leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
3RPMS: No. Stayntouch: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. 3RPMS has an HT Score of 0 and Stayntouch has 91. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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