Actabl vs. Zingle vs. Canary Technologies: Which is a Better Fit?

Compare ALICE Guest Messaging by Actabl vs Medallia Zingle vs Canary Messages

Actabl

ALICE Guest Messaging by Actabl

409 reviews
Zingle

Medallia Zingle

107 reviews
Canary Technologies

Canary Messages

798 reviews

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Compare ALICE Guest Messaging by Actabl vs Medallia Zingle vs Canary Messages

Guest Messaging Software vendor comparison between ALICE Guest Messaging by Actabl vs Medallia Zingle vs Canary Messages. Find out which Guest Messaging Software is right for you based on realtime data from 1314 verified hotelier reviews across 74 countries.

Actabl

Actabl

Ranked 3 (out of 72)

4.7
409 reviews
View profile
Zingle

Zingle

Ranked 14 (out of 72)

4.8
107 reviews
View profile
Canary Technologies

Canary Technologies

Ranked 1 (out of 72)

4.8
798 reviews
View profile

Ratings Summary

HT Score

ALICE Guest Messaging by Actabl

88 HTScore Icon

Medallia Zingle

19 HTScore Icon

Canary Messages

100 HTScore Icon
Popularity

ALICE Guest Messaging by Actabl

409 verified reviews

Medallia Zingle

107 verified reviews

Canary Messages

798 verified reviews
Likelihood to Recommend

ALICE Guest Messaging by Actabl

93%

Medallia Zingle

95%

Canary Messages

96%
Ease of Use

ALICE Guest Messaging by Actabl

4.7

Medallia Zingle

4.7

Canary Messages

4.9
ROI

ALICE Guest Messaging by Actabl

4.5

Medallia Zingle

4.5

Canary Messages

4.6
Implementation

ALICE Guest Messaging by Actabl

4.6

Medallia Zingle

4.6

Canary Messages

4.7
Customer Support

ALICE Guest Messaging by Actabl

4.6

Verified Customer Support

Medallia Zingle

4.6

Verified Customer Support

Canary Messages

4.7

Verified Customer Support

Certificate of Excellence

ALICE Guest Messaging by Actabl

Medallia Zingle

Canary Messages

Features

Unified Inbox

Team Messaging

Broadcast Messaging

Desktop App (non-web based)

Photo Sharing

Mobile App

Mobile Friendly

Live Translations

Website Livechat

Multi-Channel

Whatsapp Integration

Facebook Messenger Integration

SMS text messaging

Website Livechat

Automation

Message Routing

Automated Replies

Chatbot Booking Agent

Broadcast Messaging

Upsell Fulfillment Tracking

Open API

Automated Workflows

Upselling & Ancillaries

Upsell Marketplace

Offer Campaigns

Upsell Fulfillment Tracking

Purchase Links

Charge to Folio

Room Upgrades Campaigns

Upselling Campaigns

Task & Request Management

Ticketing System

Tasks & Checklists

Inspections

Recurring Tasks

Upsell Fulfillment Tracking

ALICE Guest Messaging by Actabl

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Medallia Zingle

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Canary Messages

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Actabl
vs.
Zingle
vs.
Canary Technologies

Customers

Top 3 Segments

ALICE Guest Messaging by Actabl

Resorts - 27%
Boutiques - 22%
Luxury Hotels - 15%

Medallia Zingle

Resorts - 38%
Branded Hotels - 10%
Boutiques - 9%

Canary Messages

Branded Hotels - 25%
Luxury Hotels - 25%
Boutiques - 14%
Featured clients

ALICE Guest Messaging by Actabl

Actabl doesn’t have any featured brands available

-

Canary Messages

Canary Technologies doesn’t have any featured brands available

Fit Score for Your Property

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Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Actabl Average Actabl

Pricing Available By Request

Zingle has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Canary Technologies Average Canary Technologies

ALICE Guest Messaging by Actabl

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Medallia Zingle

Pricing Available By Request
Zingle has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Canary Messages

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
Actabl
vs.
Zingle
vs.
Canary Technologies

What Customers Are Saying

Most Recent Review

ALICE Guest Messaging by Actabl

Nice

Front Desk Supervisor from Key West (Florida Keys)

Medallia Zingle

Pays for itself!

President

Canary Messages

Online check in

FO from Kortrijk (Belgium)
Most Positive Review

ALICE Guest Messaging by Actabl

Alice is Great

Front desk agent

Medallia Zingle

Ultra-Luxury Branded Resort Review of Zingle

Guest Experience Representative

Canary Messages

Secures financial email & text guests

Assistant Director of Technology
Most Critical

ALICE Guest Messaging by Actabl

Alice-Staff

Housekeeping Manager

Medallia Zingle

Zingle is a great tool for communication, but needs more work on personalization (AI) and standardization

Front desk / Concierge from San Diego (United States)

Canary Messages

Secures financial email & text guests

Assistant Director of Technology
References

ALICE Guest Messaging by Actabl

Erin Webb
Guest Services Lead Wythe Hotel

It's a way of adapting to the rapid changes in technology without compromising our standards for excellent, yet per...

-

Canary Messages

Front Desk Manager The Coeur d'Alene Resort

We had another message solution before we switched to Canary. We switched providers since Canary could easily integ...

General Info

Screenshots
Integrations

ALICE Guest Messaging by Actabl

Property Management Systems (28) Hotel Management Software (13) Hotel Restaurant POS Systems (11)

Medallia Zingle

Property Management Systems (9) Hotel Metasearch Management Software (4) Hotel Management Software (4)

Canary Messages

Property Management Systems (24) Hotel Management Software (13) Booking Engine (6)