Compare Alliants Guest Messaging vs Medallia Zingle vs Shiji ReviewPro

alliants

Alliants Guest Messaging

51 reviews
Zingle

Medallia Zingle

107 reviews
Shiji Group

Shiji ReviewPro

42 reviews

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Compare Alliants Guest Messaging vs Medallia Zingle vs Shiji ReviewPro

Guest Messaging Software vendor comparison between Alliants Guest Messaging vs Medallia Zingle vs Shiji ReviewPro. Find out which Guest Messaging Software is right for you based on realtime data from 200 verified hotelier reviews across 39 countries.

alliants

alliants

Ranked 13 (out of 70)

4.5
51 reviews
View profile
Zingle

Zingle

Ranked 14 (out of 70)

4.8
107 reviews
View profile
Shiji Group

Shiji Group

Ranked 10 (out of 70)

4.1
42 reviews
View profile

Ratings Summary

HT Score

Alliants Guest Messaging

23 HTScore Icon

Medallia Zingle

19 HTScore Icon

Shiji ReviewPro

72 HTScore Icon
Popularity

Alliants Guest Messaging

51 verified reviews

Medallia Zingle

107 verified reviews

Shiji ReviewPro

42 verified reviews
Likelihood to Recommend

Alliants Guest Messaging

89%

Medallia Zingle

95%

Shiji ReviewPro

81%
Ease of Use

Alliants Guest Messaging

4.5

Medallia Zingle

4.7

Shiji ReviewPro

4.2
ROI

Alliants Guest Messaging

4.4

Medallia Zingle

4.5

Shiji ReviewPro

3.7
Implementation

Alliants Guest Messaging

4.6

Medallia Zingle

4.6

Shiji ReviewPro

3.9
Customer Support

Alliants Guest Messaging

4.5

Verified Customer Support

Medallia Zingle

4.6

Verified Customer Support

Shiji ReviewPro

3.8

Verified Customer Support

Certificate of Excellence

Alliants Guest Messaging

Medallia Zingle

Shiji ReviewPro

Features

Unified Inbox

Team Messaging

Broadcast Messaging

Desktop App (non-web based)

Photo Sharing

Mobile App

Mobile Friendly

Live Translations

Website Livechat

Multi-Channel

Whatsapp Integration

Facebook Messenger Integration

SMS text messaging

Website Livechat

Automation

Message Routing

Automated Replies

Chatbot Booking Agent

Broadcast Messaging

Upsell Fulfillment Tracking

Open API

Automated Workflows

Upselling & Ancillaries

Upsell Marketplace

Offer Campaigns

Upsell Fulfillment Tracking

Purchase Links

Charge to Folio

Room Upgrades Campaigns

Upselling Campaigns

Task & Request Management

Ticketing System

Tasks & Checklists

Inspections

Recurring Tasks

Upsell Fulfillment Tracking

Surveys & Feedback

Messaging Guest Surveys

TripAdvisor Review Partner

Guest Reviews Campaigns

Reporting & Analytics

Analytics dashboard

Guest History

Upsell Fulfillment Tracking

Team KPIs Dashboard

Custom Goal Setting

Compliance & Privacy

Automated Opt-In/Consent Collection

Secured Data Protection

Open API

Digital Registration & Check-in

Document & Passport Scanning

Credit Card Authorization

Mobile Keys

Custom Fields

Pre-Stay

Chatbot Booking Agent

Booking Recovery Campaigns

Behavioral Marketing Campaigns

Email to Chatbot Automation

Smooth Handover to Human Agents

Click to Call

Lead Qualification

OTA Price Comparison

Interface Personalization

In-Stay & Post Stay

Digital Check-in

Room Upgrades Campaigns

Upselling Campaigns

Automated Workflows

Custom Routing and Escalations

Pre-programmed Guest Notifications

Guest Reviews Campaigns

Retention Campaigns

Back-Office

Unified Omnichannel Inbox

Status Tabs in Inbox Navigation

Assigning Agents

Canned Responses

User Profile Customizations

Multi Property Management

Customizable Working Hours

Unlimited Users

Artificial Intelligence

Chatbot Booking Agent

Sentiment Analysis

Self-Learning NLP

Syntax & Semantic Analysis

Behavioral Analysis

Customer Profiling

Prediction & Forecasting

Other

Guest History

Secured Data Protection

SMS text messaging

Open API

Alliants Guest Messaging

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

Other

Medallia Zingle

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

Other

Shiji ReviewPro

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

alliants
vs.
Zingle
vs.
Shiji Group

Customers

Top 3 Segments

Alliants Guest Messaging

Branded Hotels - 24%
City Center Hotels - 22%
Resorts - 20%

Medallia Zingle

Resorts - 38%
Branded Hotels - 10%
Boutiques - 9%

Shiji ReviewPro

Resorts - 21%
Other - 10%
Branded Hotels - 10%
Featured clients

Alliants Guest Messaging

-

Shiji ReviewPro

Shiji Group doesn’t have any featured brands available

Fit Score for Your Property

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Pricing

Pricing Benchmark

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Alliants Average Alliants

Pricing Available By Request

Zingle has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Pricing Available By Request

Shiji Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Alliants Guest Messaging

Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Medallia Zingle

Pricing Available By Request
Zingle has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Shiji ReviewPro

Pricing Available By Request
Shiji Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
alliants
vs.
Zingle
vs.
Shiji Group

What Customers Are Saying

Most Recent Review

Alliants Guest Messaging

Direct connect with guest via multiple sources a plus, especially those tech savvy guests.

Director of Security and Safety

Medallia Zingle

Pays for itself!

President

Shiji ReviewPro

Lucy Chatbot

Guest relation manager from Castagneto Carducci (Italy)
Most Positive Review

Alliants Guest Messaging

Alliants is technically flawless and they've thought of everything!

Director

Medallia Zingle

Ultra-Luxury Branded Resort Review of Zingle

Guest Experience Representative

Shiji ReviewPro

Excellent partner, please continue like that!

Rooms Division Manager
Most Critical

Alliants Guest Messaging

Direct connect with guest via multiple sources a plus, especially those tech savvy guests.

Director of Security and Safety

Medallia Zingle

Zingle is a great tool for communication, but needs more work on personalization (AI) and standardization

Front desk / Concierge from San Diego (United States)

Shiji ReviewPro

Review of Shiji

Front Office Manager from Sydney (Australia)
References

Alliants Guest Messaging

Taylor Phillips
Front Office Manager Lyle

Stephanie W.
Front of House Manager Nobu Hotel London Portman Square

Tim Weiland
General Manager The Alpina Gstaad

Paul Rasche
Director of IT Sea Containers London

-

Shiji ReviewPro

Shiji Group doesn’t have any references available

General Info

Screenshots
Integrations

Alliants Guest Messaging

Property Management Systems (4) Hotel CRM & Email Marketing (3) Event Management Software (3)

Medallia Zingle

Property Management Systems (9) Hotel Metasearch Management Software (4) Hotel Management Software (4)

Shiji ReviewPro

Booking Engine (9) Hotel CRM & Email Marketing (8) Business Intelligence (6)