Compare Amadeus – Guest Management Solutions vs Hapi Guest vs SHR Customer Relationship Management (CRM)

Amadeus

Amadeus – Guest Management Solutions

8 reviews
Hapi

Hapi Guest

66 reviews
SHR Group

SHR Customer Relationship Management (CRM)

30 reviews

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Compare Amadeus – Guest Management Solutions vs Hapi Guest vs SHR Customer Relationship Management (CRM)

Hotel CRM & Email Marketing vendor comparison between Amadeus – Guest Management Solutions vs Hapi Guest vs SHR Customer Relationship Management (CRM). Find out which Hotel CRM & Email Marketing is right for you based on realtime data from 104 verified hotelier reviews across 27 countries.

Amadeus

Amadeus

Ranked 18 (out of 63)

4.1
8 reviews
View profile
Hapi

Hapi

Ranked 10 (out of 63)

4.8
66 reviews
View profile
SHR Group

SHR Group

Ranked 7 (out of 63)

4.8
30 reviews
View profile

Ratings Summary

HT Score

Amadeus – Guest Management Solutions

unranked HTScore Icon

Hapi Guest

38 HTScore Icon

SHR Customer Relationship Management (CRM)

84 HTScore Icon
Popularity

Amadeus – Guest Management Solutions

8 verified reviews

Hapi Guest

66 verified reviews

SHR Customer Relationship Management (CRM)

30 verified reviews
Likelihood to Recommend

Amadeus – Guest Management Solutions

81%

Hapi Guest

96%

SHR Customer Relationship Management (CRM)

96%
Ease of Use

Amadeus – Guest Management Solutions

3.4

Hapi Guest

4.6

SHR Customer Relationship Management (CRM)

4.8
ROI

Amadeus – Guest Management Solutions

3.6

Hapi Guest

4.6

SHR Customer Relationship Management (CRM)

4.8
Implementation

Amadeus – Guest Management Solutions

3.5

Hapi Guest

4.6

SHR Customer Relationship Management (CRM)

4.8
Customer Support

Amadeus – Guest Management Solutions

3.6

Verified Customer Support

Hapi Guest

4.8

Verified Customer Support

SHR Customer Relationship Management (CRM)

4.9

Verified Customer Support

Certificate of Excellence

Amadeus – Guest Management Solutions

Hapi Guest

SHR Customer Relationship Management (CRM)

Features

Marketing Automation

Personalized one-to-communication

A/B Testing

Event Based Automations

Email Newsletters

Database Health Monitoring

Template Builder

Template Editor

WYSIWYG - HTML Editor

Campaign Templates

Transactional Templates

Template Importing

Guest Profiles

Guest profiles

Database Health Monitoring

GDPR Compliant

CCPA Compliant

Automatic De-Duping

Segmentation

Segmentation

Database Health Monitoring

Tagging

Loyalty Segmentation

Attribute Based Segmentation

Geographic Based Segmentation

Channel/Market Based Segmentation

Lead Time Based Segmentation

Room Type Based Segmentation

Privacy & Compliance

GDPR Compliant

CCPA Compliant

PCI Complaint

Data Management

Centralized data warehouse

Database Health Monitoring

Open API

Centralized multi-hotel/multi-brand solution

Feedback & Surveys

Guest Feedback Module (comment cards/reviews)

Trip Advisor Connectivity Partner

Amadeus – Guest Management Solutions

Marketing Automation

Template Builder

Guest Profiles

Segmentation

Privacy & Compliance

Data Management

Feedback & Surveys

Hapi Guest

Marketing Automation

Template Builder

Guest Profiles

Segmentation

Privacy & Compliance

Data Management

Feedback & Surveys

SHR Customer Relationship Management (CRM)

Marketing Automation

Template Builder

Guest Profiles

Segmentation

Privacy & Compliance

Data Management

Feedback & Surveys

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Amadeus
vs.
Hapi
vs.
SHR Group

Customers

Top 3 Segments

Amadeus – Guest Management Solutions

Other - 25%
Resorts - 13%
City Center Hotels - 13%

Hapi Guest

Branded Hotels - 28%
Resorts - 18%
Other - 3%

SHR Customer Relationship Management (CRM)

Boutiques - 27%
Luxury Hotels - 25%
City Center Hotels - 10%
Featured clients

Amadeus – Guest Management Solutions

Amadeus doesn’t have any featured brands available

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Fit Score for Your Property

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Pricing

Pricing Benchmark

Pricing Available By Request

Amadeus has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Hapi Average Hapi

Pricing Available By Request

SHR Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Amadeus – Guest Management Solutions

Pricing Available By Request
Amadeus has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Hapi Guest

Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

SHR Customer Relationship Management (CRM)

Pricing Available By Request
SHR Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
Amadeus
vs.
Hapi
vs.
SHR Group

What Customers Are Saying

Most Recent Review

Amadeus – Guest Management Solutions

Lousy experience

Digital Marketing Manager

Hapi Guest

Hapi API intergration

Manger, Central Reservation Systems

SHR Customer Relationship Management (CRM)

Amazing system.

Revenue and Reservations Manager from Stellenbosch (South Africa)
Most Positive Review

Amadeus – Guest Management Solutions

One of the Best Technologies

DOMS

Hapi Guest

Excellence in Service and Delivery

Vice President of IT

SHR Customer Relationship Management (CRM)

SHR It helps us work flexibly

Revenue Assistant from Riyadh (Saudi Arabia)
Most Critical

Amadeus – Guest Management Solutions

Lousy experience

Digital Marketing Manager

Hapi Guest

True Hospitality Professionals

IT Director Accor Southern EU

SHR Customer Relationship Management (CRM)

SHR It helps us work flexibly

Revenue Assistant from Riyadh (Saudi Arabia)
References

Amadeus – Guest Management Solutions

Amadeus doesn’t have any references available
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General Info

Screenshots

Amadeus doesn't have any screenshots

Integrations

Amadeus – Guest Management Solutions

Property Management Systems (18) Booking Engine (12) Guest Messaging Software (12)

Hapi Guest

Property Management Systems (13) Guest Messaging Software (11) Upselling Software (10)

SHR Customer Relationship Management (CRM)

Property Management Systems (26) Hotel Management Software (12) Booking Engine (11)
Recent Articles

SHR Customer Relationship Management (CRM)

SHR Group doesn’t have any recent articles