Compare Amadeus – Guest Management Solutions vs Hapi Guest vs Sojern Guest Marketing Suite

Amadeus

Amadeus – Guest Management Solutions

8 reviews
Hapi

Hapi Guest

66 reviews
Sojern

Sojern Guest Marketing Suite

6 reviews

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Compare Amadeus – Guest Management Solutions vs Hapi Guest vs Sojern Guest Marketing Suite

Hotel CRM & Email Marketing vendor comparison between Amadeus – Guest Management Solutions vs Hapi Guest vs Sojern Guest Marketing Suite. Find out which Hotel CRM & Email Marketing is right for you based on realtime data from 80 verified hotelier reviews across 22 countries.

Amadeus

Amadeus

Ranked 18 (out of 64)

4.1
8 reviews
View profile
Hapi

Hapi

Ranked 10 (out of 64)

4.8
66 reviews
View profile
Sojern

Sojern

Ranked 20 (out of 64)

5.0
6 reviews
View profile

Ratings Summary

HT Score

Amadeus – Guest Management Solutions

unranked HTScore Icon

Hapi Guest

38 HTScore Icon

Sojern Guest Marketing Suite

unranked HTScore Icon
Popularity

Amadeus – Guest Management Solutions

8 verified reviews

Hapi Guest

66 verified reviews

Sojern Guest Marketing Suite

6 verified reviews
Likelihood to Recommend

Amadeus – Guest Management Solutions

81%

Hapi Guest

96%

Sojern Guest Marketing Suite

100%
Ease of Use

Amadeus – Guest Management Solutions

3.4

Hapi Guest

4.6

Sojern Guest Marketing Suite

4.5
ROI

Amadeus – Guest Management Solutions

3.6

Hapi Guest

4.6

Sojern Guest Marketing Suite

5
Implementation

Amadeus – Guest Management Solutions

3.5

Hapi Guest

4.6

Sojern Guest Marketing Suite

4.8
Customer Support

Amadeus – Guest Management Solutions

3.6

Verified Customer Support

Hapi Guest

4.8

Verified Customer Support

Sojern Guest Marketing Suite

4.8

Verified Customer Support

Certificate of Excellence

Amadeus – Guest Management Solutions

Hapi Guest

Sojern Guest Marketing Suite

Features

Marketing Automation

Personalized one-to-communication

A/B Testing

Event Based Automations

Email Newsletters

Database Health Monitoring

Template Builder

Template Editor

WYSIWYG - HTML Editor

Campaign Templates

Transactional Templates

Template Importing

Guest Profiles

Guest profiles

Database Health Monitoring

GDPR Compliant

CCPA Compliant

Automatic De-Duping

Segmentation

Segmentation

Database Health Monitoring

Tagging

Loyalty Segmentation

Attribute Based Segmentation

Geographic Based Segmentation

Channel/Market Based Segmentation

Lead Time Based Segmentation

Room Type Based Segmentation

Privacy & Compliance

GDPR Compliant

CCPA Compliant

PCI Complaint

Data Management

Centralized data warehouse

Database Health Monitoring

Open API

Centralized multi-hotel/multi-brand solution

Feedback & Surveys

Guest Feedback Module (comment cards/reviews)

Trip Advisor Connectivity Partner

Amadeus – Guest Management Solutions

Marketing Automation

Template Builder

Guest Profiles

Segmentation

Privacy & Compliance

Data Management

Feedback & Surveys

Hapi Guest

Marketing Automation

Template Builder

Guest Profiles

Segmentation

Privacy & Compliance

Data Management

Feedback & Surveys

Sojern Guest Marketing Suite

Marketing Automation

Template Builder

Guest Profiles

Segmentation

Privacy & Compliance

Data Management

Feedback & Surveys

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Amadeus
vs.
Hapi
vs.
Sojern

Customers

Top 3 Segments

Amadeus – Guest Management Solutions

Other - 25%
Resorts - 13%
City Center Hotels - 13%

Hapi Guest

Branded Hotels - 28%
Resorts - 18%
Other - 3%

Sojern Guest Marketing Suite

Boutiques - 49%
Resorts - 17%
Branded Hotels - 17%
Featured clients

Amadeus – Guest Management Solutions

Amadeus doesn’t have any featured brands available

-

Sojern Guest Marketing Suite

Sojern doesn’t have any featured brands available

Fit Score for Your Property

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Take the quiz

Pricing

Pricing Benchmark

Pricing Available By Request

Amadeus has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Hapi Average Hapi

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Sojern Average Sojern

Amadeus – Guest Management Solutions

Pricing Available By Request
Amadeus has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Hapi Guest

Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Sojern Guest Marketing Suite

Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
Custom Price Quote
Amadeus
vs.
Hapi
vs.
Sojern

What Customers Are Saying

Most Recent Review

Amadeus – Guest Management Solutions

Lousy experience

Digital Marketing Manager

Hapi Guest

Hapi API intergration

Manger, Central Reservation Systems

Sojern Guest Marketing Suite

Effortless Guest Marketing & Messaging: A Game Changer!

FD from Seaside (United States of America)
Most Positive Review

Amadeus – Guest Management Solutions

One of the Best Technologies

DOMS

Hapi Guest

Excellence in Service and Delivery

Vice President of IT

Sojern Guest Marketing Suite

Boosting Visibility and Bookings for our Hotels

Marketing Manager from Lima (Peru)
Most Critical

Amadeus – Guest Management Solutions

Lousy experience

Digital Marketing Manager

Hapi Guest

True Hospitality Professionals

IT Director Accor Southern EU

Sojern Guest Marketing Suite

Boosting Visibility and Bookings for our Hotels

Marketing Manager from Lima (Peru)
References

Amadeus – Guest Management Solutions

Amadeus doesn’t have any references available
-

Sojern Guest Marketing Suite

Sojern doesn’t have any references available

General Info

Screenshots

Amadeus doesn't have any screenshots

Integrations

Amadeus – Guest Management Solutions

Property Management Systems (18) Booking Engine (12) Guest Messaging Software (12)

Hapi Guest

Property Management Systems (13) Guest Messaging Software (11) Upselling Software (10)

Sojern Guest Marketing Suite

Property Management Systems (13) Booking Engine (11) Channel Managers (6)
Recent Articles

Sojern Guest Marketing Suite

Sojern doesn’t have any recent articles