Amenitiz PMS vs. Stayntouch: Which Is Right for You?

Updated October 28, 2026  ·  413 verified reviews analyzed

TLDR

We analyzed 413 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

Amenitiz shines .

Stayntouch shines in ease of use and ROI — especially for brand properties (4.9/5) , with exclusive features like Revenue management module and Ancillary revenue tracking.

See the full breakdown below ↓

How Does Amenitiz PMS Compare to Stayntouch?

Side-by-side ratings based on 413 verified hotelier reviews on HTR.

HTScore
0
95
Likelihood to Recommend
100%
94%
Ease of Use
3.0/5
4.7/5
Customer Support
5.0/5
4.7/5
Value for Money
4.0/5
4.6/5
Starting Price Contact sales From $800/mo
Verified Reviews 1 412

What Are the Pros and Cons of Amenitiz PMS vs Stayntouch?

After analyzing 413 verified reviews, Amenitiz users most value its , while Stayntouch users highlight implementation, onboarding, and transition support, ease of use and fast staff training, front desk operations and reservation handling. Click any theme to see what reviewers say.

Amenitiz Amenitiz Stayntouch Stayntouch
Pros
+ Implementation, onboarding, and transition support ▾
+ Ease of use and fast staff training ▾
+ Front desk operations and reservation handling ▾
+ Integrations and connectivity ▾
Cons
− Reporting and analytics ▾
− Customization and workflow flexibility ▾
− Billing, folio, and payment workflows ▾

Amenitiz vs Stayntouch: Rankings by Hotel Segment

How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment Amenitiz Amenitiz Stayntouch Stayntouch
Small (10-24 rooms) ▾ #84 0 reviews #19 58 reviews
Mid-Size (25-74 rooms) ▾ — #5 223 reviews
Large (75-199 rooms) ▾ — #5 49 reviews
X-Large (200+ rooms) ▾ — #2 59 reviews

By Property Type

Segment Amenitiz Amenitiz Stayntouch Stayntouch
Boutique ▾ #86 0 reviews #6 247 reviews
Luxury ▾ #75 0 reviews #6 195 reviews
Branded / Chain ▾ #73 0 reviews #3 159 reviews
Extended Stay ▾ — #14 18 reviews

By Region

Segment Amenitiz Amenitiz Stayntouch Stayntouch
North America ▾ — #3 298 reviews
Europe ▾ #47 0 reviews #13 65 reviews
Asia Pacific — #23 3 reviews

The Decision

Choosing between Amenitiz PMS and Stayntouch hinges on your hotel's specific operational needs and growth plans. Amenitiz targets small to mid-sized independent hotels, offering a simplified, all-in-one platform, while Stayntouch emphasizes extensive integrations, multi-property management, and a mobile-first approach. Both products aim to streamline operations, but their core strengths diverge significantly.

Amenitiz claims to centralize hotel management within a single dashboard, reducing administrative complexity for small teams. Conversely, Stayntouch’s robust feature set and larger user base suggest it’s better suited for hotels seeking scalability and extensive third-party integrations. Are you ready to prioritize ease of use or comprehensive capabilities?

Is Amenitiz or Stayntouch Better for Hotels?

Amenitiz is designed primarily for small, independent properties, providing a straightforward, all-in-one management system that's easy to learn and operate—ideal if your team needs simplicity. Stayntouch, with its 323 reviews and a 4.56-star rating, has a proven track record in multi-property, mid-sized, and large hotels, emphasizing scalability and advanced features.

While Amenitiz offers a limited feature set, focusing on core property management, Stayntouch boasts 49 unique features including revenue management, online check-in, and guest messaging. If your hotel needs a simple, cost-effective solution for a single property, Amenitiz might suffice; if you plan to grow or manage multiple locations, Stayntouch’s extensive capabilities give it a clear edge.

Amenitiz vs Stayntouch: Which Should Your Hotel Choose?

If your hotel operates as an independent property with a small team, Amenitiz’s user-friendly interface and straightforward setup make it a practical choice. It’s suitable for boutique B&Bs, guesthouses, or small hotel groups seeking central operations management without complicated integrations.

However, if your hotel is part of a chain, expanding rapidly, or managing multiple properties across regions, Stayntouch’s extensive feature set—especially its multi-property management and integrations—will better support your growth. Its higher review count and recent 23 reviews in the last six months reinforce its market strength.

Is Amenitiz or Stayntouch Easier to Use?

Amenitiz’s UI is not rated, but its all-in-one approach implies a simple, consolidated dashboard targeting small teams. Stayntouch earns a 4.7/5 from over 300 reviews, with users praising its intuitive screens, quick onboarding, and ease of daily use—making staff onboarding and training faster.

Reviewers highlight Stayntouch’s mobile app and streamlined workflows, facilitating front desk and housekeeping tasks. Given the extensive positive feedback on usability, Edge: Stayntouch.

Which Has Better Features: Amenitiz or Stayntouch?

Amenitiz offers basic property management functionalities, including reservations, billing, and guest profiles, but no exclusive features are highlighted. Stayntouch, with 49 unique features, provides modules like revenue management, online check-in, group handling, automated night audit, and real-time reporting—features critical for larger or multi-property hotels.

Stayntouch’s comprehensive feature set supports complex operations and guest engagement strategies, while Amenitiz’s focus remains on core property management. For advanced features, Edge: Stayntouch.

Which Has Better Customer Support: Amenitiz or Stayntouch?

Amenitiz’s support rating is not available, but Stayntouch’s 4.69/5 rating derives from over 300 recent reviews, with clients citing fast, helpful support and effective onboarding. Customers describe Stayntouch’s support as “excellent,” “friendly,” and “responsive,” often mentioning the ease of contact and proactive assistance.

Review quotes emphasize the value of their dedicated onboarding process and continuous support. Based on recent, high-rated reviews, Edge: Stayntouch.

Which Has More Integrations: Amenitiz or Stayntouch?

Amenitiz integrates with 5 verified partners, including CheKin and Vikey S.r.l, covering core functionalities like distribution and guest engagement. Stayntouch, with 192 verified integrations, supports extensive third-party systems such as RoomPriceGenie, STAAH, and others, enabling highly customized management.

Shared integrations include Lightspeed, but Stayntouch’s broader ecosystem enhances operational flexibility, especially for larger or multi-service hotels. Edge: Stayntouch.

Which Do Hoteliers Rate Higher: Amenitiz or Stayntouch?

Stayntouch’s review score of 4.56/5 derives from 323 reviews, with recent feedback emphasizing its ease of use, support, and extensive features. Hospitality professionals in boutique, branded, and independent hotel segments rate it highly, with some praising its scalability.

Amenitiz’s limited review data and a 0/5 overall rating suggest less market validation. Given the recent reviews and high scores, Edge: Stayntouch.

How Much Do Amenitiz and Stayntouch Cost?

Amenitiz does not publicly list pricing; it appears to offer a freemium model or custom quotes based on hotel size. Stayntouch charges a base fee of $800 per month, with no additional implementation or setup costs, making it transparent for budgeting.

While Amenitiz could be more cost-effective for small hotels, the lack of clear pricing makes comparisons difficult. For predictable costs, Edge: Stayntouch.

What Type of Hotel Should Use Amenitiz?

  • Hotels that need a simple, all-in-one system for managing reservations, billing, and guest profiles.
  • Small independent properties, guesthouses, B&Bs, and boutique hotels with limited staff.
  • Teams prioritizing ease of setup and quick adoption over extensive features.
  • Hotels with minimal multi-property management needs.

Not ideal if your hotel plans expansion or requires advanced revenue management, integrations, or multi-property oversight.

What Type of Hotel Should Use Stayntouch?

  • Hotels managing multiple properties or planning to scale across regions.
  • Resorts, branded hotels, or large independents seeking advanced revenue, group, and distribution tools.
  • Teams that value mobile check-ins, contactless solutions, and real-time reporting.
  • Hotels that want extensive third-party system integrations and automation.

Not ideal if your hotel is very small, with a tight budget, or strictly needs basic property management.

The Bottom Line for Hotels

The core difference: Amenitiz provides a simplified, budget-friendly platform for small hotels, while Stayntouch offers a highly scalable, feature-rich environment suited for growing, multi-property operations. Amenitiz’s minimalistic approach appeals to boutique properties, but it lacks the review volume and recent feedback to confidently support larger or expanding hotels.

Choose Amenitiz if your hotel values straightforward management and low upfront costs. Opt for Stayntouch if you require advanced features, extensive integrations, and proven scalability—especially given its 91.3 score and 94% likelihood to recommend.

In summary, for small independent properties, Amenitiz can handle core operations efficiently. For hotels with aspirations for growth, complex needs, or multi-property oversight, Stayntouch’s wider ecosystem and recent positive feedback make it the clearer choice.

How Much Do Amenitiz PMS and Stayntouch Cost?

Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

Amenitiz Amenitiz Stayntouch Stayntouch
Starting Price — From $800/mo

Feature Comparison: Amenitiz PMS vs Stayntouch

These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.

Feature Amenitiz Amenitiz Stayntouch Stayntouch
▾ Accounting & Finance
0%
100%
Direct billing
RevPaR & ADR Reports
Multi-currency
Transactional Emails (booking, folios, etc)
Automated night audit
▾ Marketing & Ecommerce
0%
63%
Guest Communication (SMS Messaging)
Native Email Marketing
Guest profiles
Guest CRM
Gift Vouchers
Channel Manager
Booking Engine
Transactional Emails (booking, folios, etc)
▾ Administration & Configuration
0%
75%
Centralized user & role management
Multi-lingual
Cloud based
On premise
▾ Customer Management
0%
100%
Guest Communication (SMS Messaging)
Guest profiles
Centralized Messaging
Transactional Emails (booking, folios, etc)
▾ Front Office
0%
84%
Mobile Device Notes & Tasks (Voice-to-Text)
Mobile App
Automated night audit
Calendar view
Multi-lingual
Task Management
Automated reminders
Guest profiles
Tablet/Kiosk Check-in
Payment Requests
Centralized Messaging
Automated Space Optimization
▾ Groups Management
0%
100%
Group functionality
Automated Space Optimization
▾ Guest Experience
0%
100%
Integrated ID & Passport Scanner
Digital Registration
Guest App
Online Check-in
Online Checkout
Guest Messaging
Transactional Emails (booking, folios, etc)
ID Scanning & Registration Pre-fill
Lobby Kiosk
▾ Housekeeping
0%
88%
Housekeeping module
Housekeeping Mobile App
Real-Time Status Updates
Automated Assignments
Real Time Reporting
Shift Planning
Employee Messaging
Online Checkout
▾ Payments
0%
100%
Integrated Payment Terminal & Card Reader
Direct billing
Multi-currency
Payment processing
Payment Requests
▾ Reservations Management
0%
89%
RevPaR & ADR Reports
Gift Vouchers
Channel Manager
Integrated CRS
Drag-n-Drop Tapechart
Rate Management
Automated Space Optimization
Rules Based Room Assignments
Transactional Emails (booking, folios, etc)
▾ Revenue Management
0%
100%
RevPaR & ADR Reports
Custom rates
Ancillary revenue tracking
Revenue management module
Base Pricing
▾ Taxes & Compliance
0%
100%
PCI Compliant
GDPR Compliant
SOC2 Complaint
Tax Configuration
▾ Support & Training
0%
100%
Online 24/7 support
▾ Food & Beverage
0%
0%
EPoS
▾ Spa
0%
0%
Spa & Wellness Module

Real-World Results: Amenitiz vs Stayntouch by Business Goal

We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Revenue & Reduce Costs
Amenitiz Amenitiz

No published case study for this goal yet.

Stayntouch VIP Hospitality Group Mid-Size
+ The multi-property dashboard lets Stephen's team log in once and see every Stayntouch property's performance side by side, making it easy to spot which properties need attention and jump in directly to help.
+ Because every one of those properties runs the same system, staff who cross over to help at a different property, or who regularly work across a few properties, pick it up quickly. Adding someone's access to another property is a quick configuration change, and the front-of-house interface requires fewer steps to complete common tasks than the team's previous system did.
+ VIP Hospitality Group kept its preferred credit card processor by connecting through a gateway, and used Stayntouch's Open API to get two systems that weren't previously supported, Pulse and the maintenance platform SnapFix, connected and working with the PMS.

"We really like the ability to customize our setups as much as possible, and that was pretty important to us. Being able to have a lot of those main features already at our fingerti..."

Stephen Davis
Stephen Davis
Regional Director
Increase Operational Efficiency
Amenitiz Amenitiz

No published case study for this goal yet.

Stayntouch Snowflake Mountain Resort & Spa Small
+ Efficiency and Time Savings | The integration with Stayntouch PMS and Owner Relations not only enhances efficiency but also empowers staff to provide better service to guests. Without the need for completing many administrative tasks manually and manual data input for reports, Stoweflake employees are able to have much more engaging interactions with guests.
+ Accuracy and Reporting | With the integration, Stoweflake can generate detailed automated reports on revenue and expenses, track maintenance costs, and schedule routine repairs. These reports are invaluable for informed decision-making and future revenue forecasting.

"Before leveraging Stayntouch PMS and Owner Relations, much of our old accounting processes were completed manually, including printing and hand-delivering statements to units, and..."

Shannon Green
Shannon Green
General Manager
Improve Guest Experience
Amenitiz Amenitiz

No published case study for this goal yet.

Stayntouch The TWA Hotel Small
+ The TWA Hotel optimizes its operations with Stayntouch's PMS, seamlessly integrating it with multiple platforms, including six restaurants, a custom IBE, and reporting tools. Guests enjoy hassle-free self-check-in via Stayntouch Kiosks, while the hotel's mobile PMS empowers staff to assist guests across its expansive campus. Stayntouch's robust automation enhances housekeeping management, accounting processes, and other back-office tasks, elevating efficiency and service quality throughout the hotel.
+ The TWA Hotel adopts a hybrid booking approach, combining Stayntouch's hourly and nightly booking options, seamlessly integrated with a custom IBE for direct bookings and pricing optimization. Additionally, the hotel efficiently manages contracts with multiple airlines and corporations through Stayntouch's comprehensive Allotment module, catering to its busy airport clientele.
+ The TWA Hotel achieves scalable integrations by utilizing Stayntouch's open APIs to connect their PMS with multiple platforms, including six restaurants, separate POS systems, a custom IBE, and various reporting tools. During the hotel's bustling grand opening, Stayntouch PMS was deployed swiftly in under two weeks, with managers onboarded in just two days. Currently, TWA Hotel staff benefit from 24/7 direct support with a response time of less than one hour.

"As an independent hotel that runs above 100% occupancy on many nights, the TWA Hotel finds Stayntouch integral to our operations."

Jack Runkle
Jack Runkle
General Manager

Amenitiz vs Stayntouch: The Bottom Line

Amenitiz
Amenitiz
5.0/5 from 1 reviews
3.0/5 ease of use 5.0/5 support 5 integrations
Visit Profile
Stayntouch
Stayntouch
4.7/5 from 412 reviews

What hoteliers love

Implementation, onboarding, and transition support 84% positive

A major theme is how well Stayntouch handles cutover and onboarding, with many reviewers calling out smooth transitions and strong onsite guidance. Th... A major theme is how well Stayntouch handles cutover and onboarding, with many reviewers calling out smooth transitions and strong onsite guidance. The product’s launch experience appears to be a key buying criterion, since users repeatedly credit trainers and implementation specialists with reducing stress and accelerating go-live success.

Ease of use and fast staff training 95% positive

Users consistently say Stayntouch is intuitive, easy to learn, and quick to train on, even for new hires or less technical staff. This lowers onboardi... Users consistently say Stayntouch is intuitive, easy to learn, and quick to train on, even for new hires or less technical staff. This lowers onboarding time and helps hotels get teams productive faster with fewer errors.

Front desk operations and reservation handling 78% positive

Reviewers frequently highlight faster check-ins, easier reservation lookups, quick edits to dates and room types, and smoother daily front desk workfl... Reviewers frequently highlight faster check-ins, easier reservation lookups, quick edits to dates and room types, and smoother daily front desk workflows. These capabilities help properties move guests through the desk faster and keep operations organized during busy periods.

Where hoteliers push back

Reporting and analytics 50% negative

Many reviews mention value from occupancy, revenue, taxes, service charge, and operational reporting, especially for daily management decisions. Howev... Many reviews mention value from occupancy, revenue, taxes, service charge, and operational reporting, especially for daily management decisions. However, users also want more flexible filters, better drill-down, clearer layouts, and easier access to the exact report they need.

Customization and workflow flexibility 50% negative

Many users value the ability to tailor setup, fields, rate logic, dashboards, and property workflows to their operation. But they also want more custo... Many users value the ability to tailor setup, fields, rate logic, dashboards, and property workflows to their operation. But they also want more customization in reports, screen layouts, and process steps, showing that flexibility is a differentiator but not fully complete.

Ranks higher for

Small (10-24 rooms) #19 vs #84
X-Small (< 10 rooms) #30 vs #41
Bed & Breakfast & Inns #10 vs #69
Boutique #6 vs #86

Unique capabilities

Revenue management module Calendar view Ancillary revenue tracking Custom rates RevPaR & ADR Reports
4.7/5 ease of use 4.7/5 support 201 integrations
Visit Profile

Where the ratings diverge most

Overall Rating Stayntouch 4.6 vs 0.0 (+4.6)
Ease of Use Stayntouch 4.7 vs 3.0 (+1.7)
Value for Money Stayntouch 4.6 vs 4.0 (+0.6)
Onboarding Stayntouch 4.6 vs 0.0 (+4.6)

Frequently Asked Questions About Amenitiz PMS vs Stayntouch

Can Amenitiz PMS replace Stayntouch?

It depends on your requirements. Amenitiz PMS and Stayntouch share many core Property Management Systems features, but each has unique capabilities. Amenitiz PMS offers 5 verified integration partners, while Stayntouch offers 201. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Stayntouch leads in ease of use at 4.7/5 vs 3.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Amenitiz PMS or Stayntouch offer a free plan?

Amenitiz PMS: No. Stayntouch: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Amenitiz PMS and Stayntouch?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Amenitiz has an HT Score of 0 and Stayntouch has 95. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality ▾

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness ▾

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score ▾

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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