Amenitiz vs. Haip PMS Cloud:
Which Is Right for You?

The Decision

Choosing between Amenitiz by Amenitiz and Haip PMS Cloud by Telivity hinges on understanding their core strengths and limitations. Amenitiz offers a comprehensive all-in-one platform that manages reservations, channels, websites, and payments, primarily serving European independent hotels. Haip PMS Cloud is a hosted, AI-powered PMS geared toward small hotels, B&Bs, and serviced apartments, emphasizing ease of management and automation. Both aim to simplify hotel operations, but they diverge significantly in features, support, and regional focus.

Given Amenitiz’s higher review volume and recent user feedback, it currently provides a more reliable snapshot of real-world performance. Are you prioritizing detailed functionality and regional expertise or a straightforward, cloud-based PMS with AI tools?

Is Amenitiz or Haip PMS Cloud Better for Hotels?

Amenitiz and Haip PMS Cloud solve different hotel management challenges. Amenitiz consolidates reservation management, channel distribution, website building, and payment processing into one platform, serving primarily European independent properties. Haip PMS Cloud focuses on automating front-desk operations, guest communication, and reporting for small hotels and B&Bs, with a strong emphasis on AI-driven insights.

While Amenitiz’s all-in-one approach benefits hotels seeking an integrated solution, Haip’s hosted model and AI features appeal to those who prefer minimal IT management. Which problem are you aiming to solve: a unified system for multiple operational areas or simplified front-desk automation?

The answer influences whether Amenitiz’s broad feature set or Haip’s ease of use and automation is more aligned with your needs.

Amenitiz vs Haip PMS Cloud: Which Should Your Hotel Choose?

If your hotel needs a versatile platform that handles booking, website, channel management, and payments, Amenitiz is the clear choice. It’s especially suitable for independent European properties wanting a fully integrated digital presence and real-time OTA sync. However, if your hotel prioritizes automated guest communication, easy check-in, and simplified reporting without extensive website or channel needs, Haip PMS Cloud may be more suitable.

For boutique hotels or small groups seeking a hosted, managed PMS with AI insights, Haip’s focus on automation and straightforward operations makes it appealing. Conversely, Amenitiz’s deep feature set and regional compliance make it better for hotels with complex booking channels and website requirements.

Is Amenitiz or Haip PMS Cloud Easier to Use?

Amenitiz scores a 4.2/5 for ease of use based on user feedback, with a well-designed interface, onboarding support, and a mobile app that users find practical. Its onboarding process is typically 3–4 weeks, and many users appreciate the comprehensive training webinars that ease adoption.

In contrast, Haip PMS Cloud’s focus on automation and a hosted environment means less manual configuration, which users find simplifies daily tasks. However, with no detailed UI ratings available, it’s harder to gauge the learning curve.

Edge: Amenitiz.

Which Has Better Features: Amenitiz or Haip PMS Cloud?

Amenitiz boasts 46 features exclusive to its platform, including a channel manager, booking engine, integrated CRS, website builder, payment processing, guest CRM, and multi-currency support. Its features cover a wide spectrum, from online check-in to automated reminders, digital registration, and advanced reporting.

Haip PMS Cloud offers core PMS functions—room management, reservations, folios, night audit, and AI-driven rate recommendations—with only one additional feature, guest feedback management. Its feature set is much narrower but tailored for small hotels focusing on automation.

Edge: Amenitiz.

Which Has Better Customer Support: Amenitiz or Haip PMS Cloud?

Amenitiz’s customer support scores 4.01/5, with users praising its responsiveness and support through webinars. Hoteliers report that support can be hit-or-miss, with some frustration over delayed responses, but overall, it remains a strong point.

Haip PMS Cloud has no publicly available review data or ratings, making it difficult to assess support quality. Since it’s a hosted service managed by Telivity’s team, support is likely included but unverified.

Edge: Amenitiz.

Which Has More Integrations: Amenitiz or Haip PMS Cloud?

Amenitiz has verified integrations with five partners, including Lightspeed, CheKin, Qualitelis, Vikey, and Amenitiz itself. Its integration ecosystem covers essential hotel functions like POS, guest messaging, and channel partners, although it lacks widespread third-party connections.

Haip PMS Cloud currently has no verified integrations, which may limit connectivity with other tools. This restricts hotels that rely on multiple systems or specific third-party services.

Edge: Amenitiz.

Which Do Hoteliers Rate Higher: Amenitiz or Haip PMS Cloud?

Amenitiz’s reviews are recent and plentiful, with an overall score of 0.5/5 from 43 reviews, reflecting significant user dissatisfaction mainly related to support and legal compliance issues. Yet, the positive comments highlight increased direct bookings and efficient management.

Haip PMS Cloud has no publicly available reviews or ratings, making it impossible to gauge user satisfaction. With no recent feedback, we favor Amenitiz’s more transparent review profile.

Edge: Amenitiz.

How Much Do Amenitiz and Haip PMS Cloud Cost?

Amenitiz charges a straightforward $600 monthly flat fee, with no free tier or trial period. There’s no mention of setup fees or per-room charges, making it predictable for budgeting.

Haip PMS Cloud’s pricing details are unavailable, as the provider does not publish specific costs or plans. This lack of transparency suggests you’ll need to contact them directly for a quote.

What Type of Hotel Should Use Amenitiz?

• Hotels that want an all-in-one platform managing reservations, websites, and channels.
• Hotels with European regulatory and tax compliance needs.
• Properties aiming to boost direct bookings through customizable websites.
• Hotels seeking multilingual support in key European languages.
• Smaller hotels and B&Bs with 3–30 rooms looking for quick onboarding.

Not ideal if your hotel:

• Operates outside Europe or requires extensive third-party integrations.
• Needs highly specialized or custom PMS features not listed.
• Has complex invoicing or accounting systems outside Amenitiz’s scope.

What Type of Hotel Should Use Haip PMS Cloud?

• Small hotels, B&Bs, or serviced apartments aiming for simplified front-desk operations.
• Properties prioritizing automation of guest communication and check-in processes.
• Hotels looking for a hosted, managed PMS without server management.
• Teams that want AI-driven rate suggestions and occupancy alerts.

Not ideal if your hotel:

• Needs extensive website, channel management, or booking engine features.
• Requires integrations with numerous third-party tools.
• Operates at a scale where detailed customization or advanced reporting is critical.

Amenitiz vs Haip PMS Cloud: The Bottom Line for Hotels

Amenitiz offers a broad, integrated platform that covers nearly every aspect of hotel operations, especially beneficial for European independent hotels. Its strength lies in its extensive features, regional compliance, and active reviews, making it a more reliable choice if your hotel needs an all-in-one system.

Haip PMS Cloud is a hosted, automation-focused PMS best suited for small hotels and B&Bs that want a simple, managed solution with AI capabilities. Its limited feature set and lack of reviews make it a less attractive choice for hotels requiring wider functionality or regional support.

If your hotel values a broad feature set, regional expertise, and recent user feedback, Amenitiz is the clear leader. For streamlined operations and AI-driven automation, Haip PMS Cloud might appeal—but only if its limited information and absence of review data align with your hotel’s risk appetite.

In conclusion, for most European independent hotels needing a reliable, feature-rich management system, Amenitiz’s extensive reviews and recent activity position it as the stronger option.