The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 219 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
ASA Hotelsoftware shines in ease of use and customer support , with exclusive features like On premise and Mobile Device Notes & Tasks (Voice-to-Text).
eviivo shines when it comes to responsive customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Guest Messaging and Employee Messaging.
Side-by-side ratings based on 219 verified hotelier reviews on HTR.
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| Starting Price | From $1,000/mo | From $700/mo |
| Verified Reviews | 11 | 208 |
After analyzing 219 verified reviews, ASA Hotelsoftware users most value its , while eviivo users highlight responsive customer support, onboarding expertise, technical efficiency. Click any theme to see what reviewers say.
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Responsive Customer Support
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Onboarding Expertise
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Technical Efficiency
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Booking and Reservation Efficiency
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Improvement Suggestions
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Customization and Feature Development
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #49 4 reviews | #15 54 reviews |
| Mid-Size (25-74 rooms) ▾ | #43 6 reviews | #23 23 reviews |
| Large (75-199 rooms) ▾ | — | #20 8 reviews |
| X-Large (200+ rooms) | — | #18 2 reviews |
By Property Type
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| Boutique ▾ | #61 1 reviews | #19 41 reviews |
| Luxury ▾ | #51 2 reviews | #16 38 reviews |
| Branded / Chain ▾ | #59 1 reviews | #19 21 reviews |
| Extended Stay ▾ | #39 2 reviews | #10 18 reviews |
By Region
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| North America ▾ | — | #15 39 reviews |
| Europe ▾ | #27 11 reviews | #6 142 reviews |
| Asia Pacific | — | #33 2 reviews |
| Middle East | — | #29 1 reviews |
Choosing the right property management system (PMS) can transform your hotel’s operations, guest experience, and bottom line. ASA Hotelsoftware by ASA Hotelsoftware and eviivo Suite™ PMS both aim to streamline hotel management, but they diverge significantly in scope, user feedback, and global presence. Your decision hinges on your hotel’s size, complexity, and specific needs. Which platform is better suited to your ambitions?
Both ASA Hotelsoftware and eviivo Suite™ PMS serve as comprehensive solutions for hotel management, yet their core strengths differ. ASA’s software excels in detailed operational control, with modules tailored for resorts and larger properties, while eviivo offers a broad, integrated platform favored by small to medium accommodations. The review data favors eviivo’s recent, abundant feedback, but ASA’s high overall ratings suggest a mature, reliable product.
Are you seeking a solution tailored for resorts and larger properties or a versatile platform for independent hotels and rentals? Both products solve core reservation, billing, and guest management challenges but diverge in features, support, and regional focus.
If your hotel needs robust operational modules, especially in wellness or on-premise services, ASA Hotelsoftware is the best choice. It’s ideal for resorts, inns, and multi-department operations, with a focus on detailed management and high customization.
If you need a user-friendly, globally integrated platform with strong online booking, channel management, and guest messaging, eviivo Suite™ is the clear winner. Its extensive integrations and customer support make it suitable for independent hotels, B&Bs, and vacation rentals aiming for growth and automation.
For large resorts prioritizing in-depth management, go with ASA. For small to medium properties focused on online visibility, automation, and ease of use, eviivo is the better pick.
ASA Hotelsoftware boasts a high user rating of 4.73/5 for ease of use, with reviews praising its logical layout and staff onboarding. Users note that ASA’s interface is straightforward once familiar, though its complexity may require some training for advanced features.
eviivo Suite™ PMS scores slightly lower at 4.43/5, but reviews highlight its intuitive design and quick onboarding, especially for independent hoteliers. Its mobile app and automation tools are praised for simplifying daily tasks.
Edge: ASA Hotelsoftware, due to higher overall user ratings and detailed positive feedback on usability.
ASA offers 5 exclusive features, including a Spa & Wellness Module, integrated ID & Passport Scanner, and on-premise solutions, catering to larger properties with complex needs. It also supports detailed guest preferences and staff management.
eviivo provides 10 unique features such as a Channel Manager, Booking Engine, Guest Messaging, Online Checkout, and Automated Reminders, emphasizing online distribution and guest communication. Its integrations with major OTAs and mobile app are particularly strong.
Edge: eviivo Suite™, with a broader set of features geared toward online booking, automation, and multi-channel distribution.
Both products rate highly in support, with ASA’s support at 4.73/5 and eviivo’s at 4.42/5. ASA reviews frequently mention responsive, dedicated contact persons and ongoing updates, though some users note minor delays in support.
eviivo’s customer service is often praised for its quick, effective assistance, especially during onboarding. Users frequently cite the availability of expert guidance, which facilitates rapid platform adoption.
Edge: ASA Hotelsoftware, owing to higher recent ratings and detailed positive reviews about ongoing support.
ASA boasts 49 verified partners, including advanced revenue management, on-site solutions, and industry-specific integrations like Onity and Vingcard. Shared integrations with eviivo include Customer Alliance, feratel, and RoomPriceGenie.
eviivo has 32 verified partners and emphasizes integrations with major OTAs, including Expedia, Booking.com, Airbnb, and Google Hotel Ads. Its strength lies in real-time synchronization and broad online distribution.
Edge: ASA Hotelsoftware, due to a higher total number of verified integrations and specialized industry partners.
ASA’s stellar review score of 5/5 from 11 recent reviews underscores its reliability among resort and hotel users. Hoteliers praise its versatility, ease of use, and staff satisfaction, especially for larger establishments.
eviivo’s 0.93/5 rating reflects many negative recent reviews, mainly from independent hoteliers and vacation rentals. While some praise its integrations, many users express dissatisfaction with support and usability issues.
Edge: ASA Hotelsoftware, with more recent, higher-rated reviews and broader acceptance among hotels.
ASA charges a flat $1,000 base price with no mention of ongoing fees, trial, or freemium options. Its pricing suggests a premium, enterprise-level solution aimed at larger properties.
eviivo costs $700 monthly, with no mention of setup fees or discounts, making it potentially more accessible to small businesses. Its subscription model emphasizes affordability but may become costly over time for larger portfolios.
ASA is suited for medium to large resorts or properties with diverse operational needs.
eviivo is perfect for smaller hotels, B&Bs, and rental operators looking to grow their digital presence.
The core difference is scope: ASA Hotelsoftware is tailored for resorts and large properties with multiple operational needs, while eviivo Suite™ PMS targets independent hoteliers and vacation rentals emphasizing online growth and automation. ASA’s extensive features and higher user satisfaction make it a solid choice for well-established, larger hotels.
Choose ASA if your hotel needs detailed operational control, specialty modules, and high customization. Opt for eviivo if your focus is on online bookings, multi-channel distribution, and automation, especially at smaller scales.
For properties that prioritize comprehensive management, high-quality support, and a global presence, ASA Hotelsoftware is the clear winner. If your hotel is looking for ease of use, affordability, and strong online integration, eviivo Suite™ PMS is the better fit.
Note: Based on review volume and recent feedback, eviivo’s data is more current, making it the more reliable choice for most hoteliers today.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $1,000/mo | From $700/mo |
According to HTR's product database, ASA Hotel Software and eviivo Suite™ PMS share 41 features. Here are the key differences — features one has that the other lacks.
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| Booking Engine | ||
| Channel Manager | ||
| Employee Messaging | ||
| Guest Messaging | ||
| ID Scanning & Registration Pre-fill | ||
| Integrated CRS | ||
| Integrated ID & Passport Scanner | ||
| Mobile Device Notes & Tasks (Voice-to-Text) | ||
| On premise | ||
| Online Checkout | ||
| Spa & Wellness Module |
Showing top differences. 3 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
No published case study for this goal yet.
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
No published case study for this goal yet.
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
Unique capabilities
What hoteliers love
Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide e... Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide exemplary assistance, which is crucial during the onboarding phase and when issues arise, enhancing overall user experience.
The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integrat... The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integration of information and optimal use of the PMS features, enhancing property management efficiency.
Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves o... Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves operational workflow, ensuring a smooth experience for hotel management.
Where hoteliers push back
Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optim... Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optimize business operations and leverage the platform’s capabilities.
While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further... While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further suit specific operational needs and provide additional value.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. ASA Hotel Software and eviivo Suite™ PMS share many core Property Management Systems features, but each has unique capabilities. ASA Hotel Software offers 49 verified integration partners, while eviivo Suite™ PMS offers 32. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. ASA Hotel Software leads in ease of use at 4.7/5 vs 4.5/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
ASA Hotel Software: No. eviivo Suite™ PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. ASA Hotelsoftware has an HT Score of 0 and eviivo has 87. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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