ASA Hotel Software vs. Mews PMS:
Which Is Right for You?

Is ASA Hotelsoftware or Mews Better for Hotels?

ASA Hotelsoftware and Mews target different hotel types and operational scopes despite both serving as property management systems (PMS). ASA Hotelsoftware excels in European resorts and full-service hotels with complex needs, offering on-premise deployment and deep customization. Mews, with its cloud-native design and extensive integrations, fits modern, tech-forward properties globally, including boutiques, hostels, and multi-property groups.

Both systems solve core PMS functions: reservations, billing, guest data, and operational workflows. They streamline front-desk tasks and support back-office management. ASA’s strength lies in versatility for established hotels needing tailored configurations, while Mews prioritizes automation, scalability, and guest self-service for properties aiming to digitize the guest journey extensively.

ASA Hotelsoftware vs Mews: Which Should Your Hotel Choose?

If your property is a European resort or full-service hotel with specialized needs and prefers the option of on-premise deployment, ASA Hotelsoftware suits you best, supported by its 37% resort user base and 5/5 ratings from resorts and branded hotels. Conversely, if you operate a boutique, hostel, or manage multiple properties across diverse geographies, Mews is preferable, demonstrated by its 4.6/5 overall rating from 959 reviews and broad adoption in boutique (21%) and hostel (11%) segments worldwide.

For hotels prioritizing extensive third-party integrations and advanced automation in guest communication and payments, Mews’s 352 verified partners and features like guest messaging and online checkout provide distinct advantages. Limited data on ASA’s adoption outside Europe and zero recent reviews advise caution for hotels outside ASA’s core markets.

Is ASA Hotelsoftware or Mews Easier to Use?

Both ASA Hotelsoftware and Mews score equally on ease of use with 4.7/5 and comparable onboarding ratings (4.6/5 vs. 4.4/5). ASA’s reviews highlight an intuitive interface appreciated by staff across departments, while Mews is praised for its modern, visually clear design that shortens training time. Mews users note some complexity in advanced settings, whereas ASA users mention potential modernization needs but no critical usability issues.

Staff adoption benefits from Mews’s cloud accessibility and mobile workflows, enabling remote management, while ASA’s long track record assures stable, tailored user experiences. Given equal ratings and positive feedback on usability, neither has a clear edge.

Edge: Even.

Which Has Better Features: ASA Hotelsoftware or Mews?

Mews offers 16 exclusive features impacting operational efficiency and guest experience, including multi-lingual and multi-currency support, a built-in booking engine, guest CRM and profiles, channel manager, integrated CRS, tablet/kiosk check-in, automated reminders, guest messaging, online checkout, employee messaging, rules-based room assignments, and compliance certifications (PCI and SOC2). These features automate guest communication, accelerate check-ins, and simplify payments, directly reducing front-desk workload and enhancing guest self-service.

ASA Hotelsoftware’s unique features are fewer but significant for specialized properties: a Spa & Wellness module, on-premise deployment option, and mobile device notes with voice-to-text for task management. These support hotels with wellness services and prefer local control over data and infrastructure.

With 43 shared features plus 16 unique to Mews against ASA’s 3, Mews’s broader feature set benefits hotels seeking a comprehensive, guest-centric platform.

Edge: Mews.

Which Has Better Customer Support: ASA Hotelsoftware or Mews?

ASA Hotelsoftware leads in customer support with a 4.7/5 rating compared to Mews’s 4.3/5. ASA users consistently commend responsive, friendly support and proactive listening to client feedback that drives meaningful improvements. Mews customers appreciate personal account managers and onboarding but report occasional slow support responses and reliance on chat and articles for problem resolution.

Onboarding scores favor ASA slightly (4.6/5 vs. 4.4/5), reflecting a more hands-on implementation approach. ASA’s smaller client base and focused regional presence likely enable more personalized support, whereas Mews’s global scale can dilute responsiveness.

Edge: ASA Hotelsoftware.

Which Has More Integrations: ASA Hotelsoftware or Mews?

Mews offers 352 verified integrations versus ASA Hotelsoftware’s 52. Both share 45 common partners, including major channel managers, POS systems, and guest feedback platforms. Unique to Mews are integrations with over 300 additional partners covering revenue management, digital marketing, mobile key access, and hospitality development services. ASA’s unique integrations focus on regional tools in Europe, such as novacom software and iperbooking.

For hotels relying on a broad ecosystem of connected applications—especially those with complex distribution channels or multi-property portfolios—Mews’s extensive Marketplace and open API provide greater flexibility. ASA’s integration set suits hotels primarily in South Tyrol and neighboring countries with specific local software needs.

Edge: Mews.

Which Do Hoteliers Rate Higher: ASA Hotelsoftware or Mews?

ASA Hotelsoftware holds a perfect 5/5 overall rating from 11 reviews, all from European properties predominantly in resorts (37%) and airport/conference hotels (36%). Mews maintains a strong 4.6/5 across 959 reviews spanning boutiques (21%), city center hotels (7%), hostels (11%), and luxury hotels (7%) worldwide. Mews’s last six months rating is 4.4/5 from 82 reviews, showing slightly lower but recent consistent satisfaction, while ASA has no recent reviews, limiting insights on current performance.

Boutiques and hostels consistently rate Mews highly (4.6-4.7/5), while ASA’s excellent scores come from resorts and branded hotels but with a small sample size. Mews’s large and diverse review volume provides greater confidence in rating representativeness.

Edge: ASA Hotelsoftware.

How Much Do ASA Hotelsoftware and Mews Cost?

ASA Hotelsoftware and Mews both start with a base price near $900–$1,000, without published freemium options, monthly flat fees, or per-room pricing. Neither charges implementation fees or offers trials. Pricing details beyond the base price are not publicly available for either system, complicating direct cost comparisons.

Hotels should inquire directly for full pricing transparency, especially regarding user licenses, modules, and integration fees, as these can significantly impact total cost.

What Type of Hotel Should Use ASA Hotelsoftware?

• Hotels that operate primarily in Europe, especially resorts and airport/conference hotels, seeking a PMS with proven regional presence and localized integrations.
• Teams that require on-premise deployment for internal data control or limited internet environments.
• Properties offering spa and wellness services needing dedicated management modules.
• Operators valuing comprehensive customization to tailor workflows and pricing models.
• Hotels with staff comfortable with traditional PMS workflows supplemented by modular cloud access.

Not ideal if:

• You require extensive multi-lingual or multi-currency capabilities.
• You want built-in guest CRM, automated messaging, or self-service check-in kiosks.
• Your property depends on a wide ecosystem of third-party apps or global channel managers.
• You manage multiple properties across various countries.
• You seek frequent product updates and innovation driven by a large technology team.

What Type of Hotel Should Use Mews?

• Hotels of various sizes worldwide, including boutiques, hostels, and city center hotels, aiming for a cloud-native, scalable PMS.
• Teams that want automation to reduce manual tasks, including contactless check-in/out, automated billing, and guest messaging.
• Properties seeking a wide range of integrations to connect revenue management, payments, POS, and guest engagement tools.
• Multi-property operators needing centralized control and user management.
• Hotels prioritizing guest self-service features like online booking engines, kiosks, and mobile check-in.

Not ideal if:

• You have limited internet connectivity or require on-premise solutions.
• You prefer a PMS with strong personalized support over scale-driven service.
• You want simpler, highly customizable pricing models without complex configurations.
• Your hotel operates in niche markets with unique legacy system requirements unsupported by Mews.
• You need a PMS without ongoing bugs or feature updates impacting stability.

ASA Hotelsoftware vs Mews: The Bottom Line for Hotels

ASA Hotelsoftware and Mews both deliver robust PMS capabilities but diverge fundamentally in approach and market focus. ASA serves European resorts and full-service hotels with a customizable, modular system offering on-premise options and dedicated wellness features. Mews targets a global, diverse clientele emphasizing cloud-based automation, broad integrations, and guest-centric workflows.

Choose ASA Hotelsoftware if your property values local support, on-premise deployment, and modular customization—advantages supported by its perfect 5/5 rating and 4.7/5 customer support scores. Its Spa & Wellness module and voice-to-text mobile task management address specific operational needs absent in Mews.

Choose Mews if your hotel seeks an all-in-one, modern PMS with comprehensive guest self-service, automated reminders, and a rich Marketplace of 350+ integrations. Mews’s scalability, multi-currency/multi-lingual support, and advanced automation have earned it high adoption in boutique, hostel, and multi-property segments worldwide, supported by 4.6/5 overall rating from 959 reviews.

The decision rests on your hotel’s scale, service model, and technological priorities: ASA Hotelsoftware for tailored, traditional European operations; Mews for modern, cloud-forward hospitality management with expansive third-party connectivity.