Compare Ask Nicely vs SurveyMonkey vs Guest Feedback (by Customer Alliance)

Ask Nicely

Ask Nicely

0 reviews
SurveyMonkey

SurveyMonkey

0 reviews
Customer Alliance

Guest Feedback (by Customer Alliance)

65 reviews

Compare Ask Nicely vs SurveyMonkey vs Guest Feedback (by Customer Alliance)

Guest Survey Software vendor comparison between Ask Nicely vs SurveyMonkey vs Guest Feedback (by Customer Alliance). Find out which Guest Survey Software is right for you based on realtime data from 65 verified hotelier reviews across 13 countries.

Ask Nicely

Ask Nicely

Ranked 20 (out of 25)

N/A
0 reviews
View profile
SurveyMonkey

SurveyMonkey

Ranked 16 (out of 25)

N/A
0 reviews
View profile
Customer Alliance

Customer Alliance

Ranked 3 (out of 25)

4.7
65 reviews
View profile

Ratings Summary

HT Score

Ask Nicely

unranked HTScore Icon

SurveyMonkey

unranked HTScore Icon

Guest Feedback (by Customer Alliance)

87 HTScore Icon
Popularity

Ask Nicely

0 verified reviews

SurveyMonkey

0 verified reviews

Guest Feedback (by Customer Alliance)

65 verified reviews
Likelihood to Recommend

Ask Nicely

0%

SurveyMonkey

0%

Guest Feedback (by Customer Alliance)

94%
Ease of Use

Ask Nicely

0

SurveyMonkey

0

Guest Feedback (by Customer Alliance)

4.7
ROI

Ask Nicely

0

SurveyMonkey

0

Guest Feedback (by Customer Alliance)

4.4
Implementation

Ask Nicely

Not enough data available

SurveyMonkey

Not enough data available

Guest Feedback (by Customer Alliance)

4.6
Customer Support

Ask Nicely

0

Verified Customer Support

SurveyMonkey

0

Verified Customer Support

Guest Feedback (by Customer Alliance)

4.6

Verified Customer Support

Certificate of Excellence

Ask Nicely

SurveyMonkey

Guest Feedback (by Customer Alliance)

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Ask Nicely

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

SurveyMonkey

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Guest Feedback (by Customer Alliance)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Ask Nicely
vs.
SurveyMonkey
vs.
Customer Alliance

Customers

Top 3 Segments

Ask Nicely

Resorts - 0%
Motels - 0%
Hostels - 0%

SurveyMonkey

Resorts - 0%
Motels - 0%
Hostels - 0%

Guest Feedback (by Customer Alliance)

Luxury Hotels - 17%
Resorts - 12%
Boutiques - 12%
Featured clients
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Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Pricing Available By Request

Ask Nicely has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Pricing Available By Request

SurveyMonkey has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Customer Alliance Average Customer Alliance

Ask Nicely

Pricing Available By Request
Ask Nicely has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

SurveyMonkey

Pricing Available By Request
SurveyMonkey has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Guest Feedback (by Customer Alliance)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
Ask Nicely
vs.
SurveyMonkey
vs.
Customer Alliance
1-click quote request

What Customers Are Saying

Most Recent Review

Ask Nicely

Ask Nicely doesn’t have any clients that have vouched for the product

SurveyMonkey

SurveyMonkey doesn’t have any clients that have vouched for the product

Guest Feedback (by Customer Alliance)

Best professional tool for review and feedback management for the hotel industry

Manager Online Communication from Regensburg (Germany)
Most Positive Review

Ask Nicely

Ask Nicely doesn’t have any clients that have vouched for the product

SurveyMonkey

SurveyMonkey doesn’t have any clients that have vouched for the product

Guest Feedback (by Customer Alliance)

Intuitive and easy-to-use tool for guest surveys, feedback and reputation

Leitung Gästehaus St. Georg from Kelheim (Germany)
Most Critical

Ask Nicely

Ask Nicely doesn’t have any clients that have vouched for the product

SurveyMonkey

SurveyMonkey doesn’t have any clients that have vouched for the product

Guest Feedback (by Customer Alliance)

Intuitive and easy-to-use tool for guest surveys, feedback and reputation

Leitung Gästehaus St. Georg from Kelheim (Germany)
References
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General Info

Screenshots

Ask Nicely doesn't have any screenshots

SurveyMonkey doesn't have any screenshots

Integrations

Ask Nicely

Ask Nicely doesn't have any integrations

SurveyMonkey

SurveyMonkey doesn't have any integrations

Guest Feedback (by Customer Alliance)

Property Management Systems (24) Booking Engine (9) Channel Managers (7)
View all integrations (47)
Recent Company Updates
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Recent Articles

Ask Nicely

Ask Nicely doesn’t have any recent articles

SurveyMonkey

SurveyMonkey doesn’t have any recent articles