The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 217 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Attractions.io shines , with exclusive features like Payments and Mobile Checkin.
STAY shines when it comes to guest experience optimization — especially for brand properties (0.0/5) , with exclusive features like Mobile App.
Side-by-side ratings based on 217 verified hotelier reviews on HTR.
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| Starting Price | From $1,400/mo | From $300/mo |
| Verified Reviews | 2 | 215 |
After analyzing 217 verified reviews, Attractions.io users most value its , while STAY users highlight guest experience optimization, mobile and user experience, operational efficiency. Click any theme to see what reviewers say.
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Guest Experience Optimization
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Mobile and User Experience
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Operational Efficiency
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Support and Service
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CMS and Customization
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Integration Capabilities
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Analytics and Reporting
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How each product ranks among Hotel Guest Apps vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #26 1 reviews | #9 10 reviews |
| Mid-Size (25-74 rooms) ▾ | #34 1 reviews | #4 83 reviews |
| Large (75-199 rooms) ▾ | — | #2 89 reviews |
| X-Large (200+ rooms) ▾ | — | #2 24 reviews |
By Property Type
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| Boutique ▾ | #34 1 reviews | #2 77 reviews |
| Luxury ▾ | — | #2 88 reviews |
| Branded / Chain ▾ | — | #3 91 reviews |
| Extended Stay ▾ | — | #6 7 reviews |
By Region
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| North America ▾ | #17 1 reviews | #5 27 reviews |
| Europe ▾ | #26 1 reviews | #3 112 reviews |
| Asia Pacific | — | #6 3 reviews |
| Middle East | — | #7 2 reviews |
Choosing the right hotel guest app can significantly impact your guest experience, operational efficiency, and revenue. Both Attractions.io and STAY Guest App aim to improve guest engagement and streamline services, but they diverge in focus and capabilities. Attractions.io emphasizes experiences and on-site engagement, while STAY prioritizes operational digitization and service accessibility. Which solution aligns best with your hotel’s core priorities?
Attractions.io was originally built for visitor attractions, focusing on enhancing guest navigation, discovery, and experience within leisure environments. It offers advanced features like payments and mobile check-in, tailored for resorts and theme parks, with a strong emphasis on on-site activity promotion.
In contrast, STAY Guest App is designed for broad hotel types, especially those seeking to digitize guest services, reduce queues, and improve operational workflows. Its core strengths lie in service requests, real-time updates, and integration with PMS systems, making it ideal for hotels prioritizing efficiency and service automation.
While Attractions.io boasts high ease of use and a rich set of features, it’s more niche in its approach. STAY’s broader hotel focus and extensive integration capabilities provide a more versatile solution for most hotel types. Are you looking to boost guest discovery and on-site experiences or streamline operational workflows?
If your hotel needs to enhance guest engagement through discovery, navigation, and experience-driven services, Attractions.io is the better fit. Its purpose-built platform for leisure and resort environments helps boost activity bookings and on-site spend, with resorts reporting up to 197% more activity bookings and a 50%+ increase in F&B spend.
If your hotel needs to digitize guest services, reduce front desk queues, and improve operational efficiency, STAY Guest App is the way to go. It’s trusted by over 1,000 hotels across various segments, including large chains like NH Hotels and Riu, with proven results in reducing wait times, increasing revenue, and simplifying staff workflows.
For properties aiming for a memorable guest journey with an emphasis on discovery, Attractions.io shines. For hotels focused on operational excellence and service automation, STAY offers a more comprehensive, adaptable solution. Which core goal aligns most with your hotel’s strategic priorities?
Attractions.io scores a perfect 5/5 for ease of use, with its intuitive design and straightforward onboarding making staff adoption smooth. Customer reviews highlight how responsive and accommodating the Attractions.io team is, with minimal reported issues and quick bug fixes.
STAY Guest App also boasts a high usability rating of 4.78/5, praised for its simple interface, quick setup, and easy content management. Hotel staff especially appreciate the user-friendly CMS and real-time update capabilities, with some noting minor limitations in language options.
Edge: Attractions.io. It has slightly higher ease-of-use ratings and more recent positive reviews emphasizing its user-friendly design and support.
Attractions.io offers 8 shared features plus 2 exclusive features: payments and mobile check-in, tailored for visitor attraction experiences. These features support seamless, on-site navigation and guest engagement, ideal for resorts and leisure venues.
STAY Guest App features 8 shared features but provides 6 unique capabilities: mobile app, chatbot, automated replies, message routing, web app, and request management. These features facilitate operational automation, communication, and service requests, fitting hotels seeking to digitize guest interactions.
In terms of feature count, STAY offers more specialized tools for service automation. Attractions.io’s unique focus on navigation and experience discovery makes it more suitable for resorts emphasizing guest exploration.
Edge: STAY. It has more features dedicated to operational automation and guest communication.
Attractions.io’s customer support scores a perfect 5/5 with glowing reviews praising their responsiveness and ongoing support. Users mention the team’s willingness to explore custom features and fix bugs quickly, making onboarding and troubleshooting straightforward.
STAY also receives high marks at 4.83/5, with reviews emphasizing helpful, efficient support and smooth onboarding. Some users note a desire for more regional support options like phone support, but overall, support quality is excellent.
Edge: Attractions.io. Its higher support score and recent reviews highlight a slightly stronger support reputation.
STAY has a clear edge with 20 verified partner integrations, including hotelkit, Mews, Oracle Hospitality, and SiteMinder. These integrations enable seamless data exchange with PMS, CRM, and other hotel management systems.
Attractions.io currently has no verified partners, which might limit integration flexibility. Its focus remains on guest experience within leisure environments rather than extensive system integrations.
If you prioritize a broad ecosystem of integrations, STAY’s partner network offers more options. Attractions.io’s integrations are primarily in experience-driven environments, making it less suitable for complex hotel operations.
Edge: STAY. Its extensive, verified integration network provides more operational flexibility.
STAY’s overall rating of 3/5 is based on 206 reviews, with recent feedback highlighting its effectiveness in digitizing hotel services and improving guest satisfaction. Hotels with large chains and independent properties alike appreciate its tangible operational benefits.
Attractions.io, with only 2 reviews giving it a 0/5 rating, lacks recent and volume-backed feedback. The limited review base makes it hard to assess overall hotel satisfaction reliably.
Given the volume and recency of reviews, STAY’s ratings reflect a more accurate, positive perception among hoteliers.
Edge: STAY. Its larger, more recent review base provides a clearer picture of hotel satisfaction.
Attractions.io’s base price is $1,400, with no freemium option, implementation fees, or monthly charges—a straightforward licensing model. Its higher cost reflects its specialized, experience-focused platform.
STAY charges a base price of $300, with no ongoing monthly or implementation fees, making it more accessible for hotels with limited budgets. Its lower price point makes it attractive for properties seeking quick, cost-effective deployment.
Your choice depends on your budget and feature needs: Attractions.io for experience-driven resorts or STAY for operational digitization at a lower cost.
Hotels that focus heavily on guest experiences, discovery, and on-site activity should consider Attractions.io. It’s ideal for:
Not ideal if your hotel prioritizes operational automation over guest experience, or if you lack the resources for system customization.
Guests and staff at leisure resorts will find Attractions.io’s experience features most beneficial.
Hotels that want to digitize their services, streamline operations, and improve guest communication should choose STAY. It’s especially suited for:
Not ideal if your hotel’s main goal is experience discovery or if you require extensive custom features not available in STAY.
STAY’s versatility makes it suitable for a wide range of hotel types seeking operational excellence.
Attractions.io excels at creating memorable guest experiences through personalized discovery and on-site engagement. Its focus on leisure environments and immersive experiences leads to increased activity bookings and guest satisfaction.
STAY Guest App is a versatile, cost-effective solution tailored for hotels prioritizing operational efficiency, service automation, and seamless integration. It’s proven to reduce queues, increase revenue, and improve internal workflows across diverse hotel segments.
If your hotel’s core goal is driving on-site activity and memorable experiences, Attractions.io is the stronger choice. For hotels aiming to digitize services, streamline operations, and maximize revenue, STAY is the recommended solution.
In most cases, STAY’s extensive reviews, recent data, and broader hotel focus make it the more reliable option for hoteliers seeking tangible operational improvements.
Hotel Guest Apps pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $1,400/mo | From $300/mo |
According to HTR's product database, Attractions.io and STAY Guest App share 8 features. Here are the key differences — features one has that the other lacks.
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| Automated Replies | ||
| Chatbot | ||
| Message Routing | ||
| Mobile App | ||
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| Payments | ||
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We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Thanks to STAY, we offer our guests an interaction tool with our staff. We can make real-time decisions with it. This simplifies our staff's duties at the same time. The guest expe..."
No published case study for this goal yet.
"Implementing STAY contributed to a significant increase in our revenue and customer satisfaction. The app pays for itself. We have seen significant increases in consumption for all..."
Unique capabilities
What hoteliers love
Multiple reviews highlight how STAY dramatically enhances guest experience by providing digital and sustainable ways for guests to access information... Multiple reviews highlight how STAY dramatically enhances guest experience by providing digital and sustainable ways for guests to access information and services. Features like real-time updates, mobile service ordering, and the ability to make restaurant reservations reduce wait times and provide convenience.
The app's user interface and mobile experience are lauded for being intuitive and easy to navigate. Users find it simple to update information and man... The app's user interface and mobile experience are lauded for being intuitive and easy to navigate. Users find it simple to update information and manage content, whether they are hotel staff or guests.
STAY aids in improving hotel operational efficiency by allowing quicker handling of guest requests, optimized internal processes, and reduced front de... STAY aids in improving hotel operational efficiency by allowing quicker handling of guest requests, optimized internal processes, and reduced front desk lines. The tool facilitates sustainable practices by digitizing traditional paper-based services, aiding hotels in their sustainability goals.
Where hoteliers push back
The CMS is highlighted for its ease of use and customization capabilities, though users have indicated some areas for improvement, particularly more f... The CMS is highlighted for its ease of use and customization capabilities, though users have indicated some areas for improvement, particularly more flexibility in design and functionality.
Users appreciate STAY's robust integration capabilities with various internal applications and systems, including PMS and CRM systems. These integrati... Users appreciate STAY's robust integration capabilities with various internal applications and systems, including PMS and CRM systems. These integrations streamline data management and help provide a seamless experience for both staff and guests.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Attractions.io and STAY Guest App share many core Hotel Guest Apps features, but each has unique capabilities. Attractions.io offers 0 verified integration partners, while STAY Guest App offers 20. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Attractions.io leads in ease of use at 5.0/5 vs 4.8/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Attractions.io: No. STAY Guest App: No. Neither product currently offers a free tier. Most Hotel Guest Apps vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Attractions.io has an HT Score of 0 and STAY has 47. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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