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STAY Guest App
4.8 (214 REVIEWS)
HT Score
61 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
STAY Guest App
Ranked 9 (out of 84) in Hotel Guest Apps
The Guest Experience OS used by the top hotel chains.
96% recommended by 186 hotels
STAY has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.
Bell - AI powered product analyst
I analyzed all of STAY’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like how STAY boosts operational efficiency and guest satisfaction. The product excels in digitizing hotel services, reducing lines at the front desk and in room service, and offering real-time updates. Its integration capabilities, user-friendly CMS, and analytics improve internal processes and help hotels increase revenue, optimize staff workload, and enhance the guest experience. Issues include limited language options, a lack of phone support, and slow reporting updates.
Hoteliers Most Frequently Mention
What Types of Hotels STAY is Popular For
Size
68 | Large (75-199 room)
22 | Medium (25-74 room)
2 | Small (10-24 room)
114 | X-Large (200+ room)
1 | X-Small (1-9 room)
Country
78 | Spain
27 | Mexico
9 | Italy
8 | Germany
6 | Morocco
5 | Argentina
4 | Colombia
4 | Portugal
3 | Netherlands Antilles
2 | United Kingdom
2 | Norway
2 | Chile
2 | Brazil
2 | Bahamas
2 | Maldives
1 | Uruguay
1 | Tanzania
1 | Switzerland
1 | Austria
1 | Ecuador
1 | France
1 | Greece
1 | Kuwait
1 | Dominican Republic
1 | Indonesia
1 | South Africa
Type
39 | Bed & Breakfast & Inns
61 | Boutiques
82 | Branded Hotels
7 | Casinos
63 | City Center Hotels
58 | Airport/Conference Hotels
7 | Extended Stay & Serviced Apartments
16 | Hostels
20 | Limited Service & Budget Hotels
82 | Luxury Hotels
1 | Motels
103 | Resorts
2 | RV Parks & Campgrounds
13 | Vacation Rentals & Villas
Region
27 | North America
107 | Europe
3 | Asia Pacific
1 | Middle East
15 | South America
6 | Central America
8 | Africa
Category
214 | Hotel Guest Apps
Didn’t find what you were looking for?
What is STAY?
Founded in 2012 | Headquarters in Madrid, Spain | 47 employees
STAY Guest App is a comprehensive Guest Experience Operating System designed to enhance operational efficiency and guest satisfaction for hoteliers. This platform digitizes various hotel services, significantly reducing wait times at the front desk and for room service, while offering guests real-time updates right from their smartphones. Its user-friendly Content Management System (CMS) and robust integration capabilities streamline staff operations, optimize workload, and help increase revenue. Additionally, the app provides valuable analytics, improving internal processes and enhancing the guest experience. Perfect for both hotel chains and independent hotels, STAY Guest App offers a straightforward and intuitive solution to elevate hotel life for both staff and guests.
STAY Guest App Alternatives
Not sure if STAY is right for your hotel? Here are similar Hotel Guest Apps vendors that could be a good fit for your hotel:
Capabilities
Guest Directory
Guest Directory
Put all the essential info at your guests’ fingertips with an easy-to-find and always-accessible feature.
Booking System
Booking System
Provide easier access to your services and save your staff time by enabling reservations. Within seconds, your guests will be able to book what they need. You'll soon see an increase in transactions.
Mobile Ordering
Mobile Ordering
Empower guests to order and pay from their smartphones, eliminating wait times, streamlining operations, and boosting revenue, even in areas without staff presence.
Task Manager
Task Manager
Increase your team agility when it comes to taking care of guests. You'll be able to manage tasks and requests better if everything is centralized.
Restaurant Management
Restaurant Management
The restaurant business is all about organizing in a chaotic environment. Keep everything under control and maximize your restaurants’ performance.
Concierge Chat
Concierge Chat
Communicate with guests in real time with a live chat that will help your staff make your guest experience amazing.
Instant Feedback
Instant Feedback
Negative reviews hurt. Especially those you can avoid if you act quickly. Transform negative experiences into positive ones through real-time reviews.
Insights & Analytics
Insights & Analytics
Obtain real-time statistics on how your services are being used, so you know what works well and what needs to be improved. You'll make better decisions that help your business grow.
Features
Communication & Messaging
4/5 features
Content Management
4/5 features
Upselling
4/5 features
Request Management
4/5 features
Available Add-ons & Modules
Mobile Ordering/Room Service
Mobile Ordering & Room Service
Enable guests to order right from their mobile device.
Mobile Room Key
Hotel Keyless Entry Systems
Plastic era is over. The keys are in their own smartphones so your hotel will save money.
Concierge
Concierge Software
Manage all your guests' needs within the one system. Provide the best guest experience.
Guest Surveys & Feedback
Guest Surveys & Feedback
Engage your guests with active listening. Get real time quantitative and qualitative feedback.
STAY Reviews Summary
Ease of Use
4.8/5
Customer Support
4.8/5
ROI
4.6/5
Implementation
4.6/5
Recommended by
Achievements
This vendor's trending score is rising, STAY Guest App is the #7 most trending product in the Hotel Guest Apps category (out of 84) and the #400 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreSTAY has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
STAY Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Get an Instant Price Estimate
Enter your room count to get an instant price estimate for your property
No matching results
Compare STAY to Top Alternatives
Interactive & easy-to-use web application for easier communication, entertainment & personalized guest experience
Mobile/Appless
Want to find out if STAY is the best fit for your hotel?
Tell us about your hotel’s location, room count, integrations and requirements and we’ll send a free custom list of recommended vendors.
Hotelier Rating
Hoteliers say
Hoteliers like how STAY boosts operational efficiency and guest satisfaction. The product excels in digitizing hotel services, reducing lines at the front desk and in room service, and offering real-time updates. Its integration capabilities, user-friendly CMS, and analytics improve internal processes and help hotels increase revenue, optimize staff workload, and enhance the guest experience. Issues include limited language options, a lack of phone support, and slow reporting updates.
AI-generated from the text of customer reviews
Looking for specific info?
9
All-in-one solution to streamline guest experience
Brand Manager from 100 to 199 room Branded Hotel in London (United Kingdom)
Verified
2 years ago
Ease of use to add or make any amends to the sections, flexibility within the sections for adding menus or booking options, how modern the platform looks and how easy it is for guests to use.
United Kingdom
United Kingdom
Brand Manager
Large Hotel
10
Great service
Subdirector from 200 to 499 room Branded Hotel in Marbella (Spain)
Verified
2 years ago
The speed in the management when some action is requested by the hotel. They are very effective and that is appreciated.
Spain
Spain
Subdirector
X-Large Hotel
8
Review at IT Level
from 200 to 499 room Resort in Campofelice di Roccella (Italy)
Verified
2 years ago
What I like the most is their capability of integration (we have lots of internal applications) and their support team
Italy
Italy
X-Large Hotel
10
Stay
operations from 500+ room Vacation Rentals & Villa in Fnideq (Morocco)
Verified
2 years ago
For us, the best value is the functionality and how they adapt to customer needs. It Is really easy to use.
Morocco
Morocco
operations
X-Large Hotel
10
Stay
operations from 500+ room Vacation Rentals & Villa in Fnideq (Morocco)
Verified
2 years ago
For us, the best value is the functionality and how they adapt to customer needs. It Is really easy to use.
Morocco
Morocco
operations
X-Large Hotel
10
Hosted Client Application
General Manager from 100 to 199 room Boutique in Madrid (Spain)
Verified
2 years ago
Fast and efficient attention by the app managers. The application is intuitive and easy to update by sending information by mail, it is also easy to make certain changes yourself. The information in the app is very well organized and it is easy to communicate to our customers the desired information.
Spain
Spain
General Manager
Large Hotel
10
great tool
Director de hotel from 75-99 room Branded Hotel in Valladolid (Spain)
Verified
2 years ago
It is a very comfortable, agile and easy to use tool. Any questions, the attention of the people who manage it is very fast, and that is appreciated.
Spain
Spain
Director de hotel
Large Hotel
10
Great team and great product!
CEO from 25-49 room Extended Stay & Serviced Apartment in Cape Town Central (South Africa)
Verified
2 years ago
Working with the team has been a pleasure! Fast and efficient responses. The App itself works great and everyone likes the look and features. We are happy with the product and can highly recommend.
South Africa
South Africa
CEO
Medium Hotel
10
Hotel guest Apps
Quality Manager from 100 to 199 room Bed & Breakfast & Inn in Jakarta (Indonesia)
Verified
2 years ago
Give all the info online to the customer, we save paper and It can be change on the same day you decided to change it. No need to send to the printer.
Indonesia
Indonesia
Quality Manager
Large Hotel
10
Stay Empathy
Chief Sales and Marketing Officer from 100 to 199 room Branded Hotel in Sant Antoni de Portmany (Balearic Islands)
Verified
2 years ago
- Amazing empathy and flexibility to implement new functionalities in the APP, - Great know how about the travel industry sector, -
Balearic Islands
Balearic Islands
Chief Sales and Marketing Officer
Large Hotel
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