The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 215 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Beachy shines .
STAY shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Mobile App and Guest Messaging.
Side-by-side ratings based on 215 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $300/mo |
| Verified Reviews | 0 | 215 |
After analyzing 215 verified reviews, Beachy users most value its , while STAY users highlight guest experience optimization, mobile and user experience, operational efficiency. Click any theme to see what reviewers say.
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Guest Experience Optimization
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Mobile and User Experience
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Operational Efficiency
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Support and Service
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CMS and Customization
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Integration Capabilities
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Analytics and Reporting
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How each product ranks among Hotel Guest Apps vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #9 10 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #4 83 reviews |
| Large (75-199 rooms) ▾ | — | #2 89 reviews |
| X-Large (200+ rooms) ▾ | #26 0 reviews | #2 24 reviews |
By Property Type
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| Boutique ▾ | — | #2 77 reviews |
| Luxury ▾ | #35 0 reviews | #2 88 reviews |
| Branded / Chain ▾ | — | #3 91 reviews |
| Extended Stay ▾ | — | #6 7 reviews |
By Region
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| North America ▾ | #25 0 reviews | #5 27 reviews |
| Europe ▾ | — | #3 112 reviews |
| Asia Pacific | — | #6 3 reviews |
| Middle East | — | #7 2 reviews |
Choosing the right guest app can significantly impact your hotel's operational efficiency and guest satisfaction. Beachy Guest Booking and STAY Guest App are two options designed to enhance guest experiences, but they differ substantially in scope, features, and market presence. Your decision should hinge on your hotel’s specific needs—whether you prioritize amenities booking or comprehensive guest services management. Do you want a simple amenity reservation tool or a full-fledged guest experience platform?
Both products aim to streamline guest interactions, yet they target different hotel types and operational scales. Beachy specializes in amenity reservations for resorts, while STAY offers in-room service, guest messaging, and more for a broad spectrum of hotel segments. Which features align better with your hotel’s goals?
Given that STAY has more recent reviews and over 200 reviews within the last six months, it has a clearer picture of current performance. Beachy has no recent reviews, making it difficult to evaluate its current reliability. So, which product truly meets your hotel’s needs today?
Beachy Guest Booking is a straightforward amenities reservation system primarily designed for resorts, allowing guests to reserve pools, cabanas, and other leisure activities in advance. Its integration into resort websites provides an easy booking process, enhancing guest satisfaction for leisure-focused properties.
In contrast, STAY Guest App offers a broad suite of features, including guest messaging, room service ordering, local recommendations, and multilingual support, serving a wider variety of hotel types from luxury to budget hotels. It’s designed for hotels seeking to digitize their entire guest experience, reducing queues and improving operational flow.
While Beachy excels at amenity reservations with its simple interface, STAY provides a comprehensive guest experience platform packed with over 14 unique features that cover nearly every touchpoint during a guest's stay. Do you need a niche amenity booking tool or a full guest experience system?
If your hotel primarily operates as a resort focusing on leisure amenities like pools, cabanas, and activity bookings, Beachy Guest Booking might suffice. Its simpler setup and focus on amenity reservations make it suitable for properties that want to enhance leisure experiences without overhauling existing systems.
However, if your hotel aims to digitize its entire guest journey—handling in-room requests, restaurant bookings, local recommendations, and multilingual support—STAY Guest App is the clear choice. It’s trusted by over 1,000 hotels worldwide, including major chains like NH Hotels and Riu, and offers extensive features that support operational efficiency and guest engagement.
In terms of review volume and recent feedback, STAY has 206 reviews from the last six months with a 4.83/5 support rating and a 9.59/5 NPS score, demonstrating recent strong performance. Beachy, with no recent reviews, cannot currently demonstrate reliable ongoing service or customer satisfaction. For most hotels seeking comprehensive guest engagement, STAY provides a more future-proof solution.
Beachy’s interface is minimal, focusing solely on amenities reservation, making it intuitive but limited in scope. Its user experience isn’t rated publicly, and onboarding details are scarce, which could hinder staff adoption and integration.
STAY boasts a high usability rating of 4.78/5, with an onboarding score of 4.63/5, indicating a smooth transition for staff and guests alike. Its mobile app and web interface are praised for being user-friendly, with reviews highlighting how easily staff can manage content and guests can navigate services.
Edge: STAY. The platform’s high usability ratings and positive reviews suggest your team will adapt faster, and your guests will find it easier to access services.
Beachy’s feature set is limited to amenities booking, focusing solely on reserving pools, cabanas, and similar leisure activities. It doesn’t include communication tools, in-room service, or local recommendations, restricting its ability to enhance other parts of the guest journey.
STAY offers 14 unique features, including guest messaging, chatbot, automated replies, room service ordering, local recommendations, multilingual support, mobile checkout, and guest profiles. These features enable a hotel to digitize virtually every guest interaction, from pre-arrival to post-stay.
While Beachy’s single-focus approach simplifies implementation for amenities, STAY’s diverse features can transform your entire guest experience. For hotels wanting a comprehensive solution, STAY’s feature-rich platform is the clear winner.
Edge: STAY. Its extensive feature set supports full guest engagement, operational efficiency, and personalization.
Beachy offers no recent reviews or support ratings, making it impossible to assess its current support quality or responsiveness.
STAY, on the other hand, scores an impressive 4.83/5 in support, with recent reviews praising the team’s responsiveness and helpfulness. Comments like “the support team is always available and quick to resolve issues” highlight its reliability.
Given that support quality directly impacts your ability to resolve issues swiftly, STAY’s high ratings give you confidence in ongoing assistance. Edge: STAY.
Beachy has only 3 verified partners, including Oracle Hospitality, with no other integrations publicly confirmed. Its narrow integration scope limits connectivity with PMS or other hotel systems.
STAY boasts 20 verified integrations, including hotelkit, apaleo, Winhotel, SiteMinder, and Onity, alongside Oracle Hospitality. Its broad compatibility ensures smoother data flow across your existing hotel management systems.
For a hotel looking to connect multiple systems efficiently, STAY’s wider integration options provide significant operational advantages. Edge: STAY.
Beachy has no recent reviews, so it cannot be confidently rated by hoteliers today.
STAY’s reviews are up-to-date, with a 4/5 rating from 200 reviews of property types like luxury hotels, resorts, and branded hotels. Hoteliers appreciate its role in reducing queues, increasing revenue, and improving guest satisfaction, with comments like “Guests love the convenience and speed of service” and “It has helped us streamline operations significantly.”
For hotelier satisfaction, STAY clearly leads with recent, positive feedback across multiple segments. Edge: STAY.
Beachy does not publicly list pricing or offer a free trial, indicating that its pricing model is likely customized or not transparent.
STAY charges a flat $300 monthly fee, with no setup fees or additional charges, providing predictable costs for hotels of different sizes.
Given the available pricing information, STAY offers a straightforward model suitable for budgeting and planning. Beachy’s unclear pricing structure makes it harder for hoteliers to evaluate value accurately.
Hotels that:
Not ideal if:
Beachy is best for resorts emphasizing leisure amenities and limited service hotels looking for straightforward bookings.
Hotels that:
Not ideal if:
STAY suits properties seeking a holistic guest experience platform capable of supporting both large chains and independent hotels.
The core difference between Beachy and STAY lies in scope. Beachy focuses narrowly on amenity reservations, making it ideal for resorts and leisure-centric hotels, but offers limited features beyond that. STAY provides a broad suite of tools that digitize and enhance nearly every aspect of the guest journey, making it a more versatile choice for hotels aiming for operational efficiency and guest engagement.
If your hotel needs a simple amenity booking system, Beachy might suffice, provided it meets your operational and support expectations. However, given the recent reviews, support ratings, and extensive feature set, STAY emerges as the more reliable, flexible, and scalable platform.
Choose Beachy if you prioritize leisure amenity reservations and have minimal digital needs. Opt for STAY if you want to transform your guest experience, streamline operations, and stay competitive in a digital-first hospitality landscape.
According to HTR's product database, Beachy Guest Booking and STAY Guest App share 0 features. Here are the key differences — features one has that the other lacks.
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| Automated Replies | ||
| Chatbot | ||
| Guest Messaging | ||
| Message Routing | ||
| Mobile App | ||
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Showing top differences. 2 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Thanks to STAY, we offer our guests an interaction tool with our staff. We can make real-time decisions with it. This simplifies our staff's duties at the same time. The guest expe..."
No published case study for this goal yet.
"Implementing STAY contributed to a significant increase in our revenue and customer satisfaction. The app pays for itself. We have seen significant increases in consumption for all..."
What hoteliers love
Multiple reviews highlight how STAY dramatically enhances guest experience by providing digital and sustainable ways for guests to access information... Multiple reviews highlight how STAY dramatically enhances guest experience by providing digital and sustainable ways for guests to access information and services. Features like real-time updates, mobile service ordering, and the ability to make restaurant reservations reduce wait times and provide convenience.
The app's user interface and mobile experience are lauded for being intuitive and easy to navigate. Users find it simple to update information and man... The app's user interface and mobile experience are lauded for being intuitive and easy to navigate. Users find it simple to update information and manage content, whether they are hotel staff or guests.
STAY aids in improving hotel operational efficiency by allowing quicker handling of guest requests, optimized internal processes, and reduced front de... STAY aids in improving hotel operational efficiency by allowing quicker handling of guest requests, optimized internal processes, and reduced front desk lines. The tool facilitates sustainable practices by digitizing traditional paper-based services, aiding hotels in their sustainability goals.
Where hoteliers push back
The CMS is highlighted for its ease of use and customization capabilities, though users have indicated some areas for improvement, particularly more f... The CMS is highlighted for its ease of use and customization capabilities, though users have indicated some areas for improvement, particularly more flexibility in design and functionality.
Users appreciate STAY's robust integration capabilities with various internal applications and systems, including PMS and CRM systems. These integrati... Users appreciate STAY's robust integration capabilities with various internal applications and systems, including PMS and CRM systems. These integrations streamline data management and help provide a seamless experience for both staff and guests.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Beachy Guest Booking and STAY Guest App share many core Hotel Guest Apps features, but each has unique capabilities. Beachy Guest Booking offers 3 verified integration partners, while STAY Guest App offers 20. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. STAY Guest App leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Beachy Guest Booking: No. STAY Guest App: No. Neither product currently offers a free tier. Most Hotel Guest Apps vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Beachy has an HT Score of 0 and STAY has 47. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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