The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 215 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
BeHome247 shines .
STAY shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Mobile App and Guest Messaging.
Side-by-side ratings based on 215 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $300/mo |
| Verified Reviews | 0 | 215 |
After analyzing 215 verified reviews, BeHome247 users most value its , while STAY users highlight guest experience optimization, mobile and user experience, operational efficiency. Click any theme to see what reviewers say.
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Guest Experience Optimization
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Mobile and User Experience
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Operational Efficiency
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Support and Service
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CMS and Customization
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Integration Capabilities
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Analytics and Reporting
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How each product ranks among Hotel Guest Apps vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | BeHome247 |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #9 10 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #4 83 reviews |
| Large (75-199 rooms) ▾ | — | #2 89 reviews |
| X-Large (200+ rooms) ▾ | — | #2 24 reviews |
By Property Type
| Segment | BeHome247 |
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| Boutique ▾ | — | #2 77 reviews |
| Luxury ▾ | — | #2 88 reviews |
| Branded / Chain ▾ | — | #3 91 reviews |
| Extended Stay ▾ | — | #6 7 reviews |
By Region
| Segment | BeHome247 |
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| North America ▾ | — | #5 27 reviews |
| Europe ▾ | — | #3 112 reviews |
| Asia Pacific | — | #6 3 reviews |
| Middle East | — | #7 2 reviews |
Choosing the right hotel guest app can significantly impact your operational efficiency and guest satisfaction. BeHome247 by BeHome247 offers a broad suite of management tools for property operations, but it lacks recent reviews or clear user feedback. STAY Guest App, on the other hand, boasts over 200 recent reviews, a 4/5 overall rating, and a well-established presence across 31 countries, making it the more proven choice for hoteliers seeking a reliable guest experience platform. Which product aligns better with your hotel’s needs?
Both products aim to enhance guest communication and streamline service delivery, but they diverge in maturity and focus. BeHome247 is described as a comprehensive property management platform, emphasizing operational management for vacation rentals and residential properties, with a focus on automation and efficiency. STAY Guest App focuses specifically on guest experience, digitizing hotel services like room service, reservations, and local recommendations, with a strong track record in guest-facing features.
While BeHome247’s suite centers on backend management, STAY’s strength lies in guest interaction and service delivery. If your hotel needs a unified property management system, BeHome247 may seem appealing. But if your priority is improving guest engagement and service digitization, STAY offers more proven tools and recent positive reviews.
Are you prioritizing operational control or enhancing the guest experience? This decision hinges on your hotel’s immediate needs.
If your hotel requires an all-in-one property management solution that centralizes reservations, maintenance, and automation for vacation rentals or residential properties, BeHome247 might be the better fit. Its AI-driven platform is designed to streamline complex property operations, enhance resource management, and reduce manual tasks.
Conversely, if your hotel needs a guest-facing app with features like messaging, service requests, local recommendations, and mobile checkouts—especially if you value proven, recent positive feedback—STAY Guest App is the stronger option. Its focus on guest satisfaction, with over 200 recent reviews and a 4/5 rating, demonstrates its effectiveness in real-world hotels.
Ultimately, choose BeHome247 for property management and automation, and STAY for guest experience enhancements.
User experience is critical for staff adoption and guest satisfaction. STAY Guest App consistently scores 4.78/5 for ease of use, supported by reviews emphasizing its intuitive interface, straightforward content management system, and simple implementation. Hoteliers praise its user-friendly CMS, and guests appreciate its ease of navigating hotel services.
BeHome247, on the other hand, receives no recent reviews or user feedback, making its usability difficult to assess. Its lack of recent data suggests it may not be as widely adopted or as user-friendly as STAY.
Edge: STAY Guest App.
STAY Guest App offers 14 distinct features, including chatbots, automated replies, mobile app, room service ordering, local recommendations, multiple language support, and guest profiles. These features are designed to digitize and streamline guest interactions, with many highly praised by users.
BeHome247 has no listed features or recent updates, indicating a limited or less visible feature set. Its platform appears focused on backend property management rather than guest-facing functionalities.
Edge: STAY Guest App.
Customer support quality is vital for onboarding and ongoing success. STAY’s support ratings are 4.83/5, with reviews highlighting helpful, responsive service. Its onboarding process scores 4.63/5, and many hoteliers commend how support helps them maximize the platform.
BeHome247’s support ratings are unavailable, and no recent reviews provide insight into its support quality. The absence of recent feedback suggests limited support infrastructure or less user engagement.
Edge: STAY Guest App.
STAY offers integrations with 20 verified partners, including well-known systems like Hotelkit, SiteMinder, Oracle Hospitality, Mews, and others. These integrations enable seamless data sharing across property management, POS, and booking systems.
BeHome247 reports no verified integrations, which could limit its interoperability and flexibility. Without integrations, managing multiple hotel systems may become more cumbersome.
Edge: STAY Guest App.
Given the lack of recent reviews for BeHome247, it cannot be reliably rated by hoteliers today. STAY Guest App boasts over 200 reviews from hotels worldwide in the past six months, with a 3/5 overall rating but a striking 9.59/5 NPS score—indicating high willingness to recommend.
In terms of hotel segments, STAY is favored across a variety of property types, including luxury hotels, resorts, and branded chains, especially in regions like North America, Europe, and Asia. The recent, high-volume feedback makes STAY the clearer choice.
Edge: STAY Guest App.
BeHome247 does not list pricing details, making it difficult to evaluate its value proposition. STAY charges a flat rate of $300 per month, with no implementation fees or trial options, providing transparency for budget planning.
Without clear pricing for BeHome247, assessing the return on investment is challenging. The straightforward pricing of STAY allows for easier budgeting and comparison.
Edge: STAY Guest App.
BeHome247 is positioned as a broad property management platform suited for complex, multi-unit, or vacation rental operations that require central control and automation. However, it lacks recent reviews or publicly available features, making its reliability uncertain for guest experience improvements.
STAY Guest App is a mature, widely adopted platform with over 200 recent reviews, high guest satisfaction ratings, and impressive integrations. Its focus on digitizing hotel services and enhancing guest interaction makes it the better choice for hotels prioritizing guest experience and operational efficiency.
Choose BeHome247 if your hotel needs a backend management system with automation for large or complex properties. Opt for STAY if you want a proven, guest-centric app that boosts satisfaction, reduces manual workload, and scales across regions.
In summary, STAY Guest App’s recent user feedback and extensive features make it the safer, more reliable selection for most hotels today.
According to HTR's product database, BeHome247 and STAY Guest App share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | BeHome247 |
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| Automated Replies | ||
| Chatbot | ||
| Guest Messaging | ||
| Message Routing | ||
| Mobile App | ||
| Web-app |
Showing top differences. 2 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Thanks to STAY, we offer our guests an interaction tool with our staff. We can make real-time decisions with it. This simplifies our staff's duties at the same time. The guest expe..."
No published case study for this goal yet.
"Implementing STAY contributed to a significant increase in our revenue and customer satisfaction. The app pays for itself. We have seen significant increases in consumption for all..."
What hoteliers love
Multiple reviews highlight how STAY dramatically enhances guest experience by providing digital and sustainable ways for guests to access information... Multiple reviews highlight how STAY dramatically enhances guest experience by providing digital and sustainable ways for guests to access information and services. Features like real-time updates, mobile service ordering, and the ability to make restaurant reservations reduce wait times and provide convenience.
The app's user interface and mobile experience are lauded for being intuitive and easy to navigate. Users find it simple to update information and man... The app's user interface and mobile experience are lauded for being intuitive and easy to navigate. Users find it simple to update information and manage content, whether they are hotel staff or guests.
STAY aids in improving hotel operational efficiency by allowing quicker handling of guest requests, optimized internal processes, and reduced front de... STAY aids in improving hotel operational efficiency by allowing quicker handling of guest requests, optimized internal processes, and reduced front desk lines. The tool facilitates sustainable practices by digitizing traditional paper-based services, aiding hotels in their sustainability goals.
Where hoteliers push back
The CMS is highlighted for its ease of use and customization capabilities, though users have indicated some areas for improvement, particularly more f... The CMS is highlighted for its ease of use and customization capabilities, though users have indicated some areas for improvement, particularly more flexibility in design and functionality.
Users appreciate STAY's robust integration capabilities with various internal applications and systems, including PMS and CRM systems. These integrati... Users appreciate STAY's robust integration capabilities with various internal applications and systems, including PMS and CRM systems. These integrations streamline data management and help provide a seamless experience for both staff and guests.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. BeHome247 and STAY Guest App share many core Hotel Guest Apps features, but each has unique capabilities. BeHome247 offers 0 verified integration partners, while STAY Guest App offers 20. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. STAY Guest App leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
BeHome247: No. STAY Guest App: No. Neither product currently offers a free tier. Most Hotel Guest Apps vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. BeHome247 has an HT Score of 0 and STAY has 47. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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