Compare Loop CXM (by Benbria) vs Flexkeeping (Glitch Management) vs Simply Measured

Compare Loop CXM (by Benbria) vs Flexkeeping (Glitch Management) vs Simply Measured

Guest Survey Software vendor comparison between Loop CXM (by Benbria) vs Flexkeeping (Glitch Management) vs Simply Measured. Find out which Guest Survey Software is right for you based on realtime data from 20 verified hotelier reviews across 7 countries.

Ratings Summary

HT Score

Loop CXM (by Benbria)

unranked

Flexkeeping (Glitch Management)

unranked

Simply Measured

unranked

Popularity

Loop CXM (by Benbria)

1 verified reviews

Flexkeeping (Glitch Management)

19 verified reviews

Simply Measured

0 verified reviews

Likelihood to Recommend

Loop CXM (by Benbria)

90%

Flexkeeping (Glitch Management)

99%

Simply Measured

0%

Ease of Use

Loop CXM (by Benbria)

4

Flexkeeping (Glitch Management)

5

Simply Measured

0

ROI

Loop CXM (by Benbria)

4

Flexkeeping (Glitch Management)

4.8

Simply Measured

0

Implementation

Loop CXM (by Benbria)

Not enough data available

Flexkeeping (Glitch Management)

4.9

Simply Measured

Not enough data available

Customer Support

Loop CXM (by Benbria)

5

Verified Customer Support

Flexkeeping (Glitch Management)

5

Verified Customer Support

Simply Measured

0

Verified Customer Support

Certificate of Excellence

Loop CXM (by Benbria)

Flexkeeping (Glitch Management)

Simply Measured

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Use conditional logic to display or hide survey questions based on the guest's response.

Segmented surveys

Send customized Segmented Surveys to specific audiences based on PMS or contact list criteria.

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Loop CXM (by Benbria)

Survey Builder

On-site/In-Stay Surveys
Customizable questions
Conditional logic

Use conditional logic to display or hide survey questions based on the guest's response.
Segmented surveys

Send customized Segmented Surveys to specific audiences based on PMS or contact list criteria.
Responsive surveys
Net Promoter Score (NPS)
Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys
On-site/In-Stay Surveys
Pre-arrival Surveys
Mobile Access
Guest room TV or tablets
Email

Review Generation

Review Routing
Certified TripAdvisor Review Collection Partner
Social review tracking
SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System
Real Time Alerts
Assign alerts to departments
In app email response
In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis
Flexible role based reporting
Social review tracking

Flexkeeping (Glitch Management)

Survey Builder

On-site/In-Stay Surveys
Customizable questions
Conditional logic

Use conditional logic to display or hide survey questions based on the guest's response.
Segmented surveys

Send customized Segmented Surveys to specific audiences based on PMS or contact list criteria.
Responsive surveys
Net Promoter Score (NPS)
Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys
On-site/In-Stay Surveys
Pre-arrival Surveys
Mobile Access
Guest room TV or tablets
Email

Review Generation

Review Routing
Certified TripAdvisor Review Collection Partner
Social review tracking
SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System
Real Time Alerts
Assign alerts to departments
In app email response
In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis
Flexible role based reporting
Social review tracking

Simply Measured

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Benbria

vs.

Flexkeeping

vs.

Simply Measured

Simply Measured

Take recommendations quiz

Customers

Top 3 Segments

Loop CXM (by Benbria)

Resorts - 100%

Motels - 0%

Hostels - 0%

Flexkeeping (Glitch Management)

Resorts - 42%

City Center Hotels - 16%

Casinos - 5%

Simply Measured

Resorts - 0%

Motels - 0%

Hostels - 0%

Featured clients

-

Flexkeeping (Glitch Management)

-

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

What Customers Are Saying

Most Recent Review

Loop CXM (by Benbria)

Benbria

VP Sales and Marketing

Flexkeeping (Glitch Management)

Everyone must have Flexkeeping ??

Housekeeping manager

Simply Measured

Simply Measured doesn’t have any clients that have vouched for the product

Most Positive Review

Loop CXM (by Benbria)

Benbria

VP Sales and Marketing

Flexkeeping (Glitch Management)

Essential for Housekeeping & Maintenance

Director

Simply Measured

Simply Measured doesn’t have any clients that have vouched for the product

Most Critical

Loop CXM (by Benbria)

Benbria

VP Sales and Marketing

Flexkeeping (Glitch Management)

Amazing company

GM

Simply Measured

Simply Measured doesn’t have any clients that have vouched for the product

References

-

Flexkeeping (Glitch Management)

Flexkeeping doesn’t have any references available

-

General Info

Screenshots

Simply Measured doesn't have any screenshots

Integrations

Loop CXM (by Benbria)

Staff Collaboration Tools (4) Event Management Software (3) Housekeeping Software (3)

View all integrations (10)

Flexkeeping (Glitch Management)

Property Management Systems (12) Hotel Management Software (7) Channel Managers (3)

View all integrations (20)

Simply Measured

Simply Measured doesn't have any integrations

Recent Company Updates

-

Flexkeeping (Glitch Management)

Villa Copenhagen Automates Over 13,700 Tasks in 3 Months Using Flexkeeping’s Automated Services

Flexkeeping Launches Breakthrough Solution to Completely Automate Personalized Guest Experiences

-

Recent Articles

Loop CXM (by Benbria)

Using Contactless Channels To Enter a New Era of Running a Hotel

4 Hotel Tech Tools for the Post-Pandemic Travel Surge

3 years ago

Flexkeeping (Glitch Management)

16 Key Features to Look for in a Hotel Housekeeping Software

In Flexkeeping, Selina Finds a Perfect Partner To Support Their Global Operations Expansion

2 years ago

Simply Measured

Simply Measured doesn’t have any recent articles

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