Compare Loop Messaging (by Benbria) vs HiJiffy vs SiteMinder Guest Engagement (Messaging)

Benbria

Loop Messaging (by Benbria)

7 reviews
HiJiffy

HiJiffy

134 reviews
SiteMinder

SiteMinder Guest Engagement (Messaging)

110 reviews

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Compare Loop Messaging (by Benbria) vs HiJiffy vs SiteMinder Guest Engagement (Messaging)

Guest Messaging Software vendor comparison between Loop Messaging (by Benbria) vs HiJiffy vs SiteMinder Guest Engagement (Messaging). Find out which Guest Messaging Software is right for you based on realtime data from 251 verified hotelier reviews across 64 countries.

Benbria

Benbria

Ranked 26 (out of 70)

4.5
7 reviews
View profile
HiJiffy

HiJiffy

Ranked 4 (out of 70)

4.6
134 reviews
View profile
SiteMinder

SiteMinder

Ranked 7 (out of 70)

4.8
110 reviews
View profile

Ratings Summary

HT Score

Loop Messaging (by Benbria)

unranked HTScore Icon

HiJiffy

88 HTScore Icon

SiteMinder Guest Engagement (Messaging)

83 HTScore Icon
Popularity

Loop Messaging (by Benbria)

7 verified reviews

HiJiffy

134 verified reviews

SiteMinder Guest Engagement (Messaging)

110 verified reviews
Likelihood to Recommend

Loop Messaging (by Benbria)

89%

HiJiffy

91%

SiteMinder Guest Engagement (Messaging)

95%
Ease of Use

Loop Messaging (by Benbria)

4.4

HiJiffy

4.7

SiteMinder Guest Engagement (Messaging)

4.7
ROI

Loop Messaging (by Benbria)

4.2

HiJiffy

4.3

SiteMinder Guest Engagement (Messaging)

4.6
Implementation

Loop Messaging (by Benbria)

4.3

HiJiffy

4.4

SiteMinder Guest Engagement (Messaging)

4.6
Customer Support

Loop Messaging (by Benbria)

4.1

Verified Customer Support

HiJiffy

4.7

Verified Customer Support

SiteMinder Guest Engagement (Messaging)

4.7

Verified Customer Support

Certificate of Excellence

Loop Messaging (by Benbria)

HiJiffy

SiteMinder Guest Engagement (Messaging)

Features

Unified Inbox

Team Messaging

Broadcast Messaging

Desktop App (non-web based)

Photo Sharing

Mobile App

Mobile Friendly

Live Translations

Website Livechat

Multi-Channel

Whatsapp Integration

Facebook Messenger Integration

SMS text messaging

Website Livechat

Automation

Message Routing

Automated Replies

Chatbot Booking Agent

Broadcast Messaging

Upsell Fulfillment Tracking

Open API

Automated Workflows

Upselling & Ancillaries

Upsell Marketplace

Offer Campaigns

Upsell Fulfillment Tracking

Purchase Links

Charge to Folio

Room Upgrades Campaigns

Upselling Campaigns

Task & Request Management

Ticketing System

Tasks & Checklists

Inspections

Recurring Tasks

Upsell Fulfillment Tracking

Surveys & Feedback

Messaging Guest Surveys

TripAdvisor Review Partner

Guest Reviews Campaigns

Reporting & Analytics

Analytics dashboard

Guest History

Upsell Fulfillment Tracking

Team KPIs Dashboard

Custom Goal Setting

Compliance & Privacy

Automated Opt-In/Consent Collection

Secured Data Protection

Open API

Digital Registration & Check-in

Document & Passport Scanning

Credit Card Authorization

Mobile Keys

Custom Fields

Pre-Stay

Chatbot Booking Agent

Booking Recovery Campaigns

Behavioral Marketing Campaigns

Email to Chatbot Automation

Smooth Handover to Human Agents

Click to Call

Lead Qualification

OTA Price Comparison

Interface Personalization

In-Stay & Post Stay

Digital Check-in

Room Upgrades Campaigns

Upselling Campaigns

Automated Workflows

Custom Routing and Escalations

Pre-programmed Guest Notifications

Guest Reviews Campaigns

Retention Campaigns

Back-Office

Unified Omnichannel Inbox

Status Tabs in Inbox Navigation

Assigning Agents

Canned Responses

User Profile Customizations

Multi Property Management

Customizable Working Hours

Unlimited Users

Artificial Intelligence

Chatbot Booking Agent

Sentiment Analysis

Self-Learning NLP

Syntax & Semantic Analysis

Behavioral Analysis

Customer Profiling

Prediction & Forecasting

Loop Messaging (by Benbria)

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

HiJiffy

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

SiteMinder Guest Engagement (Messaging)

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Benbria
vs.
HiJiffy
vs.
SiteMinder

Customers

Top 3 Segments

Loop Messaging (by Benbria)

Resorts - 57%
City Center Hotels - 14%
Boutiques - 14%

HiJiffy

Resorts - 19%
Luxury Hotels - 19%
City Center Hotels - 11%

SiteMinder Guest Engagement (Messaging)

Boutiques - 25%
City Center Hotels - 18%
Resorts - 13%
Featured clients
-

HiJiffy

SiteMinder Guest Engagement (Messaging)

SiteMinder doesn’t have any featured brands available

Fit Score for Your Property

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Take the quiz

Pricing

Pricing Benchmark

Pricing Available By Request

Benbria has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

HiJiffy Average HiJiffy

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

SiteMinder Average SiteMinder

Loop Messaging (by Benbria)

Pricing Available By Request
Benbria has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

HiJiffy

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

SiteMinder Guest Engagement (Messaging)

Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
Custom Price Quote
Benbria
vs.
HiJiffy
vs.
SiteMinder

What Customers Are Saying

Most Recent Review

Loop Messaging (by Benbria)

Overall Good App

HiJiffy

HiJiffy, great tool to manage general requests and free up our time

Gérant from Cap-Ferret (France)

SiteMinder Guest Engagement (Messaging)

One site. Total control.

Owner
Most Positive Review

Loop Messaging (by Benbria)

Great Resource Before, Even Better Now

Front Office Manager

HiJiffy

Exceeded our expectations. Looking forward to more extraordinary innovation

Senior Communications Manager

SiteMinder Guest Engagement (Messaging)

Love GuestJoy

Reception
Most Critical

Loop Messaging (by Benbria)

Overall Good App

HiJiffy

How Hotel Gran Bilbao and Hotel Ciudad de Burgos boosted their online check-ins by 200% and automatized 90% of online guest queries.

Marketing & Sales Director

SiteMinder Guest Engagement (Messaging)

Great service!

Guest Relations Manager
References
-

HiJiffy

Roberto Martin
Digital Guest Experience Manager Grupo Piñero

David McLean
Head of Digital

SiteMinder Guest Engagement (Messaging)

SiteMinder doesn’t have any references available

General Info

Screenshots
Integrations

Loop Messaging (by Benbria)

Staff Collaboration Tools (4) Event Management Software (3) Housekeeping Software (3)

HiJiffy

Property Management Systems (19) Booking Engine (16) Digital Marketing Agencies (10)

SiteMinder Guest Engagement (Messaging)

Property Management Systems (70) Booking Engine (33) Revenue Management Systems (32)