Triptease: Convert

Ranked 1 (out of 35) in Direct Booking Tools

Direct Booking Tools

Paying large commissions for valuable guests is over. Identify and reach your highest-value guests f...

Ratings Snapshot

Certificate of Excellence
Read 87 reviews
91%
Recommend
HTR Score icon
HT SCORE
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #1 out of 35 in Direct Booking Tools

Ease of Use
4.6/5
ROI
4.3/5
Implementation
4.4/5
Customer Support
4.7/5
Verified Customer Support

Triptease has opened its internal systems to

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Most popular for
  • Resort Leader: Triptease
    93%
    25 verified reviews
  • Boutique Leader: Triptease
    90%
    22 verified reviews
  • Branded Leader: Hotelchamp
    90%
    7 verified reviews
  • City Center 6 verified reviews
    98%
    6 verified reviews
  • Bed & Breakfast Leader: Triptease
    74%
    5 verified reviews
  • Vacation Rental Leader: Triptease
    93%
    3 verified reviews
  • Serviced Apartment 2 verified reviews
    95%
    2 verified reviews
  • Hostel Leader: Hotelchamp
    10%
    1 verified reviews
  • Motel 1 verified reviews
    100%
    1 verified reviews
  • Casino Leader: Triptease
    100%
    1 verified reviews

Triptease: Convert Overview

Top Alternative: Hotelchamp Convert

Triptease: Convert Overview

The Triptease Platform is built to help hotels take back control of their distribution and increase their direct revenue. The platform identifies a hotel's most valuable guests then works across the entire customer journey - from acquisition to conversion - to make sure they book directly at the hotel. Triptease: Attract. Convert. Compete.Triptease was co-founded in 2015 by Charlie Osmond, Alasdai...

About Triptease

Founded in 2013 | Headquarters in London | 90 employees

Our mission is simple: We want to make the booking process easier for guests and increase direct bookings for hotels. Our Direct Booking Platform creates transp...

Integrates with

  • Booking Engine
  • Central Reservations Systems
  • Channel Managers
Browse integrations (38 verified)

Pros & Cons

Like 91% recommend

Marketing Manager from Serviced Apartment

The flexibility of the platform to boost our marketing messaging, plus the fact the product is constantly under development with new features coming on line at regular intervals. We also appreciate the insights from our ...

Director of Sales and Marketing from Boutique in Agadir (Morocco)

It is a pleasure to be working with Mathilde. She is always available and her advise is the best.

General Manager from Bed & Breakfast

the whole tool is very easy and friendly to use. all our guest like to see and use our new Homepage with the tool of triptease.

E-commerce Strategy Manager from Other in Prague (Czechia)

No cons, I wish I had known their product earlier - could have saved a lot of money on inefficient marketing.

Head of Marketing from Bed & Breakfast

The guys from Triptease do their job great. Always are ready to support you. It is hard to name some negative thing, that should be improved. I have only good experience with them.

eCommerce Manager from Boutique

I've experienced few technical issue with Triptease/Travelclick. Sometimes, the System shopped my Package Rate instead of my BAR rate, and then, this created numerous rate parity issue in the system and which makes the O...

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Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

A great tool to boost direct reservations. Interesting workflow to convert visitors into direct reservations. Also, easy to implement on the hotel website. Fast and efficient customer care and technical support.

by Fausto Sá-Marques (Guestcentric) on November 23, 2020

See more answers (3)
Question:

What differentiates this product or service from the competition?

Answer:

This tool is very easy to implement on the hotel website. Triptease offers fast and efficient customer care as well as support the setup process quite well. The fact that they can customize their tool according to the hotel official website brand is a plus.

by Fausto Sá-Marques (Guestcentric) on November 23, 2020

See more answers (3)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Great add-on to the hotel's official website. We shall align the website design and features with the Triptease tool so it can be perfectly embedded. Nevertheless, the onboarding team from Triptease has a lot of experience on this matter so they planned this from day one. Still not sure? Schedule a ...

by Fausto Sá-Marques (Guestcentric) on November 23, 2020

See more answers (3)
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GETTING STARTED

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Features

  • OTA Parity Live Feed
  • Parity Reports
  • Surge Alerts
  • Pop-up Messages
  • Custom Segment Messaging
  • Messaging Analytics
  • Live Chat
  • Facebook Messenger Integration
  • Review compilation widget
  • Price Comparison
  • Analytics dashboard
  • Metasearch Survelliance
  • Instant redeemable rewards

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • United States
  • United Kingdom
  • Thailand
  • Canada
  • Germany
  • Switzerland
  • France
  • Mauritius

87 Verified Triptease Reviews

Likelihood to Recommend
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October 26, 2021

Triptease: Convert Review: Happy throughout

Owner family from Boutique in Grindelwald (Switzerland)

Recommend 10/10
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What do you like most?

Great to have traffic acquisition and website conversion with the same provider. The dashboard is super easy to use and the customer support you get is phenomenal.

What do you dislike or think could be improved?

The design for the retargeting ads has already improved substantially, now the last touch would be that the images would be responsive to the ad format. I know its quite a long stretch, but reach for the ...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
3

October 05, 2021

Triptease: Convert Review: Excellent results from both Convert and Attract

Senior Manager from Resort in Mill Valley (United States)

Recommend 9/10
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What do you like most?

The Convert platform is a very user-friendly tool that is easy to quickly learn and activate. There are a decent variety of message formats and targeting options to support various business goals (moving ...

What do you dislike or think could be improved?

I'd love more granular control over bidding in the Attract platform so that we can be more nimble as the hotel business needs change. Additionally, more visibility within the reporting UI toward SOV with ...

Customer Support
4
Ease of Use
4
Value for money
5
Implementation
4

October 01, 2021

Triptease: Convert Review: Best Direct Booking Platform

Marketing Manager from Boutique in New York (United States)

Recommend 10/10
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What do you like most?

Triptease is very easy to use as well as navigating it and creating campaigns and generating reports. Everyone who works there is extremely knowledgeable and helpful.

What do you dislike or think could be improved?

I honestly do not think anything needs to be improved on Triptease end as everything is very easy to navigate and use.

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
5

September 29, 2021

Triptease: Convert Review: Outstanding Web Conversion Tool

Director, Digital Marketing from Resort in Las Vegas (United States)

Recommend 10/10
Full blue star
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What do you like most?

-Helps convert visitors on our website by highlighting relevant hotel offers -Ability to target users by hotel stay dates, length of stay, etc. -Continusouly enhancing convert tool to meet customer need...

What do you dislike or think could be improved?

Would be nice if we had the ability to ensure users saw a specific nudge beyond the crisis management feature

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

September 16, 2021

Triptease: Convert Review: An extremely useful tool to have at our disposal

Marketing Manager from Serviced Apartment in (United Kingdom)

Recommend 10/10
Full blue star
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What do you like most?

The flexibility of the platform to boost our marketing messaging, plus the fact the product is constantly under development with new features coming on line at regular intervals. We also appreciate the in...

What do you dislike or think could be improved?

Nothing to suggest at present, we're very happy with Triptease services.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

September 16, 2021

Triptease: Convert Review: The Triptease platform has been a game changer for our small hotel company

Digital Marketing Manager from Boutique in Bellevue (United States)

Recommend 10/10
Full blue star
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What do you like most?

Efficient, intelligent bidding improves our ROAS They account for cancelations The parity/disparity tool is also very useful in keeping our rates balanced across the board Effective nudge messaging too...

What do you dislike or think could be improved?

Currently Triptease is onboarding paid search and we are sort of serving as a consumer advisory board for them. We are looking forward to improved reporting and discovering more opportunities in mid-funne...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

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Triptease hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing

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