Triptease: Convert

Ranked 1 (out of 36) in Direct Booking Tools

Direct Booking Tools

Paying large commissions for valuable guests is over. Identify and reach your highest-value guests f...

Ratings Snapshot

Certificate of Excellence
Read 104 reviews
91%
Recommend
HTR Score icon
HT SCORE
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #1 out of 36 in Direct Booking Tools

Ease of Use
4.7/5
ROI
4.3/5
Implementation
4.5/5
Customer Support
4.7/5
Verified Customer Support

Triptease has opened its internal systems to

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Most popular for
  • Boutique Leader: Triptease
    92%
    27 verified reviews
  • Resort Leader: Triptease
    93%
    26 verified reviews
  • City Center 10 verified reviews
    95%
    10 verified reviews
  • Branded Leader: Triptease
    91%
    8 verified reviews
  • Bed & Breakfast Leader: Triptease
    80%
    7 verified reviews
  • Vacation Rental Leader: Triptease
    93%
    3 verified reviews
  • Serviced Apartment 2 verified reviews
    95%
    2 verified reviews
  • Hostel Leader: Hotelchamp
    10%
    1 verified reviews
  • Motel 1 verified reviews
    100%
    1 verified reviews
  • Casino Leader: Triptease
    100%
    1 verified reviews
  • Limited Service 1 verified reviews
    90%
    1 verified reviews
  • Extended Stay Leader: TrustYou
    70%
    1 verified reviews

Triptease: Convert Overview

Top Alternative: Hotelchamp Convert

Triptease: Convert Overview

The Triptease Platform is built to help hotels take back control of their distribution and increase their direct revenue. The platform identifies a hotel's most valuable guests then works across the entire customer journey - from acquisition to conversion - to make sure they book directly at the hotel. Triptease: Attract. Convert. Compete.Triptease was co-founded in 2015 by Charlie Osmond, Alasdai...

About Triptease

Founded in 2013 | Headquarters in London | 90 employees

Our mission is simple: We want to make the booking process easier for guests and increase direct bookings for hotels. Our Direct Booking Platform creates transp...

Integrates with

  • Booking Engine
  • Central Reservations Systems
  • Channel Managers
Browse integrations (42 verified)

Pros & Cons

Like 91% recommend

Director of Marketing from Vacation Rental

-Plug & play software -Very user-friendly (non-technical people can pick up easy) -Increased conversion rates on website(s)

eCommerce and Online Distribution Coordinator from Serviced Apartment

- very easy to use portal - a lot of different options - fantastic support from the team

Sales & Marketing Manager from Boutique

Eye Catching pop up with concise information displayed for the guests to see

E-commerce from Other

Maybe Triptease can add some more options to customise the retargeting ads. It would be great to be able to tweak the designs ourselves.

Content managment specialist from Other

* Regarding the creation of messages they have been a bit standardized and generic, this section, in my opinion, should be much more customizable

Group Director e-Commerce and distribution from Branded in

If parity insights would have the ability to not only show an undercut party, but also show is the undercut channel behind the undercutting website. i.e. if Agoda for example shows as an undercut channel, it would be goo...

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

A great tool to boost direct reservations. Interesting workflow to convert visitors into direct reservations. Also, easy to implement on the hotel website. Fast and efficient customer care and technical support.

by Fausto Sá-Marques (Guestcentric) on November 23, 2020

See more answers (3)
Question:

What differentiates this product or service from the competition?

Answer:

This tool is very easy to implement on the hotel website. Triptease offers fast and efficient customer care as well as support the setup process quite well. The fact that they can customize their tool according to the hotel official website brand is a plus.

by Fausto Sá-Marques (Guestcentric) on November 23, 2020

See more answers (3)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Great add-on to the hotel's official website. We shall align the website design and features with the Triptease tool so it can be perfectly embedded. Nevertheless, the onboarding team from Triptease has a lot of experience on this matter so they planned this from day one. Still not sure? Schedule a ...

by Fausto Sá-Marques (Guestcentric) on November 23, 2020

See more answers (3)
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GETTING STARTED

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Features

  • OTA Parity Live Feed
  • Parity Reports
  • Surge Alerts
  • Pop-up Messages
  • Custom Segment Messaging
  • Messaging Analytics
  • Live Chat
  • Facebook Messenger Integration
  • Review compilation widget
  • Price Comparison
  • Analytics dashboard
  • Metasearch Survelliance
  • Instant redeemable rewards

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • United States of America
  • United Kingdom
  • Thailand
  • Germany
  • Canada
  • Switzerland
  • Australia
  • France

104 Verified Triptease Reviews

Likelihood to Recommend
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December 28, 2021

Triptease: Convert Review: A business partner for direct bookings

Director Of E-Commerce from Branded in Malé (Maldives)

Recommend 9/10
Full blue star
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Full blue star
Half blue star

What do you like most?

Innovative, listen to client feedback and update tools for reporting, usability and performance. Introduces solid solutions to target the user journey. Performance-based retargeting with rate display is...

What do you dislike or think could be improved?

The ability to change ad visuals based on the ad sizes and A/B testing for remarketing is an upgrade we look forward to.

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
5

December 16, 2021

Triptease: Convert Review: Helps the little guy, play with the big guys

Owner from Boutique in Vũng Tàu (Vietnam)

Recommend 9/10
Full blue star
Full blue star
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Full blue star
Half blue star

What do you like most?

Triptease brings "big guy" thinking to independent properties. They show us how to setup our online conversion, messaging, and other tactics so your online presense become as professional and hard-workin...

What do you dislike or think could be improved?

If your property is less than 30 keys (rooms), you might not be able to use their more advanced tools, so be clear about this before signing up because not everything is possible in a smaller property. (...

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
4

December 15, 2021

Triptease: Convert Review: Beneficial and easy to use

VP Marketing from Boutique in Durham (United States of America)

Recommend 10/10
Full blue star
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Full blue star

What do you like most?

We always see great ROI, and the platform is extremely user-friendly. We also really enjoy working with our account manager who is very smart and generous with this info and time.

What do you dislike or think could be improved?

Would love to be able to more easily adjust retargeting display creatives, or A/B test these creatives. Would also love more insight into what metasearch ads actually look like on search.

Customer Support
4
Ease of Use
5
Value for money
4
Implementation
4

December 14, 2021

Triptease: Convert Review: Very easy & friendly

sales from City Center in Barcelona (Spain)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

IT's a very easy and friendly tool. You can get very good results and it's very easy to manage by yourself. Congratulations!

What do you dislike or think could be improved?

Reporting and downloading info can be improved. We need to export to Excel and get more information from the channels

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
5

December 14, 2021

Triptease: Convert Review: Making digital performance look easy

VP RM from Resort in West Hollywood (United States of America)

Recommend 10/10
Full blue star
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What do you like most?

Our teams love working with TripTease. They make digital performance understandable for all, while putting effective tools in their hands.

What do you dislike or think could be improved?

I wish we could drill down to city level for some of the web visitor stats. Otherwise, I encourage TripTease to continue growing into additional services.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
4

December 14, 2021

Triptease: Convert Review: Absolutely amazing

Marketing Manager from Boutique in Menlo Park (United States of America)

Recommend 10/10
Full blue star
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What do you like most?

Triptease is a groundbreaking product that has become a cornerstone of our digital marketing and direct booking strategy. Any independent hotelier would be thrilled to have them as a partner. We are beyon...

What do you dislike or think could be improved?

We would like more direct access to the Looker reporting capability that Triptease has. The ability to readily toggle between manual and algorithmic bidding is also desired.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Profile empty

Triptease hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing

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