Triptease: Convert

Ranked 2 (out of 42) in Direct Booking Tools

Direct Booking Tools

Attract and convert high-value guests on your hotel website with the award-winning direct booking pl...

Ratings Snapshot

Certificate of Excellence

Read 147 reviews

#2 Popularity index

HT SCORE

95 out of 100

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #2 out of 42 in Direct Booking Tools

Ease of Use

4.7/5

ROI

4.5/5

Implementation

4.6/5

Customer Support

4.8/5

Triptease has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

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Triptease: Convert Overview

Top Alternative: The Hotels Network (Personalization)

Triptease: Convert Overview

Triptease helps hoteliers to increase their revenue by driving more direct bookings. The Triptease platform provides industry-leading solutions for metasearch, paid search, retargeting, website personalization, rate parity monitoring and customer data analysis. Voted number one direct booking platform by Hotel Tech Report, Triptease uses guest booking data and automation to bring high value cust...

About Triptease

Founded in 2013 | Headquarters in London | 90 employees

Our mission is simple: We want to make the booking process easier for guests and increase direct bookings for hotels. Our Direct Booking Platform creates transp...

1/11

Integrates with

Property Management Systems
Booking Engine
Digital Marketing Agencies

Browse integrations (41 verified)

Pros & Cons

93% recommend

Head of E-commerce in

The direct booking tool helps a lot to increase bookings, ROI thanks to the retention policy offered, tactics to reduce abandoned shopping cart.

General Manager

the whole tool is very easy and friendly to use. all our guest like to see and use our new Homepage with the tool of triptease.

eCommerce and Online Distribution Coordinator

- very easy to use portal - a lot of different options - fantastic support from the team

Marketing Assistant in

It would be great if Triptease could integrate with more products for a smoother business operation. I believe this is in the pipeline.

Revenue Manager

Price-Check more present (not within Chat) Guest should not only see one message / more messages together with each other

Accounts Manager

Maybe a regular monthly/quarterly review with suggestions on how to improve set up. But Triptease always willing to help if asked so not major!

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Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Triptease is a great and innovative company. They offer great products to boost your direct channel. Triptease gives you the ability to personalize web contact for each visitor. Their rate parity monitoring tool should put them high on the list for any hotelier.

by Pelle Schopenhouer (Revinate) on November 07, 2022

See more answers (4)

Showing all answers to: "What does this product or service do well?"

Fausto Sá-Marques Team leader customer care and account management @ Guestcentric

November 23, 2020, Fausto has tried the

A great tool to boost direct reservations. Interesting workflow to convert visitors into direct reservations. Also, easy to implement on the hotel website. Fast and efficient customer care and technical support.

James Bishop Senior Director, Global Demand Partnerships @ SiteMinder

November 03, 2020, James has seen a demo of the

When it comes to rate parity monitoring and direct reservation conversion tools Triptease is a name that should be on your list. They have pedigree in this field and have proven to be among the leaders in this market. They are a passionate bunch of people wi...

Owen Kelleghan Product Manager @ Bookassist

October 29, 2020, Owen heard from clients about the

The Triptease Price comparator for our direct booking engine enables bookers to see at a glance the comparable prices in other booking engines. Displaying our favorable prices to bookers compared to channel engines ensures they don't leave the direct booking p...

Owen Kelleghan Product Manager @ Bookassist

October 29, 2020, Owen heard from clients about the

Question:

What differentiates this product or service from the competition?

Answer:

Triptease and Revinate have a healthy partnership. The integration between Triptease and Revinate allows hoteliers to capture profile data of guests who show high booking intent and allows you to segment and target these guests with personalized messaging.

by Pelle Schopenhouer (Revinate) on November 07, 2022

See more answers (4)

Showing all answers to: "What differentiates this product or service from the competition?"

Fausto Sá-Marques Team leader customer care and account management @ Guestcentric

November 23, 2020, Fausto has tried the

This tool is very easy to implement on the hotel website. Triptease offers fast and efficient customer care as well as support the setup process quite well. The fact that they can customize their tool according to the hotel official website brand is a plus.

James Bishop Senior Director, Global Demand Partnerships @ SiteMinder

November 03, 2020, James has seen a demo of the

Since Triptease started, there have been many providers offer similar tools. However, Triptease have not sat back, they continue to innovate at a great pace and come up with additional product and value for their customers.

Owen Kelleghan Product Manager @ Bookassist

October 29, 2020, Owen heard from clients about the

Triptease works with direct booking engines to garner more direct bookings from bookers with innovative features including, price comparators, website notifications, and email capture. These are valuable tools in the fight for the industry right now ensuring u...

Owen Kelleghan Product Manager @ Bookassist

October 29, 2020, Owen heard from clients about the

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Have a look at everything the market has to offer. Understand what your specific needs are and compare these to what every product has to offer. Make sure your team is properly educated on the product in order to extract its full potential.

by Pelle Schopenhouer (Revinate) on November 07, 2022

See more answers (4)

Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"

Fausto Sá-Marques Team leader customer care and account management @ Guestcentric

November 23, 2020, Fausto has tried the

Great add-on to the hotel's official website. We shall align the website design and features with the Triptease tool so it can be perfectly embedded. Nevertheless, the onboarding team from Triptease has a lot of experience on this matter so they planned this f...

James Bishop Senior Director, Global Demand Partnerships @ SiteMinder

November 03, 2020, James has seen a demo of the

Any hotel considering introducing a new product to their tech stack should get feedback from other users, either through a review platforms like HTR, or direct with other hotels. Additionally, make sure that your teams are invested in the new platform from in...

Owen Kelleghan Product Manager @ Bookassist

October 29, 2020, Owen heard from clients about the

I would advise the client to regularly converse with Triptease to ensure they are using their tool to its full potential and get up to date info on innovations and solutions they are developing for the industry.

Owen Kelleghan Product Manager @ Bookassist

October 29, 2020, Owen heard from clients about the

+ 2 recommend

Recommended by

Pelle Schopenhouer Partnerships Coordinator @ Revinate

Fausto Sá-Marques Team leader customer care and account management @ Guestcentric

James Bishop Senior Director, Global Demand Partnerships @ SiteMinder

Owen Kelleghan Product Manager @ Bookassist

Are you a consultant or vendor that recommends Triptease? Leave a recommendation

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GETTING STARTED

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Features

View all (8)

Conversion Boosters

4/5 features

Surge Alerts
Instant redeemable rewards

Ability to select national and local rewards for booking direct. Tangible, instant rewards drive higher conversion than points or cash-back programs.
Pop-up & Exit Intent Messages
Price Comparison
Review compilation widget

A widget compiling main review rates from different websites and forums (Tripadvisor, booking, google, etc...) / Widget conveys hotel reliability as a measure of hotels quality according to past customers scores.
SMS Reminders

Shoppers that make it far enough into your sales funnel to enter a phone number are often your hottest leads. Recove these customers with an automated text message reminder.
A/B Split Testing

Find the perfect messaging that gets results.
Tab Abandonment Alerts

Improve conversion rates for easily distracted visitors.
Form Autofill

Automatically repopulate abandoned form fields.

Personalization

4/5 features

Custom Segment Messaging
Booking Engine Data Sync

Store & dynamically inject booking details into your reminders.
A/B Split Testing

Find the perfect messaging that gets results.

Offers & Promotions

4/5 features

Pop-up & Exit Intent Messages

Rate Monitoring & Parity

4/5 features

Metasearch Survelliance

Analytics on all prices shown for a specific hotels in all channels shown by a Metasearch in the next days, including position of appearances / Hotels understand how are they positioned against the different channels in the next days and who is investing at e-commerce on their hotel.
Parity Reports
OTA Parity Live Feed

Messaging & Communication

4/5 features

Facebook Messenger Integration
Live Chat
SMS Reminders

Shoppers that make it far enough into your sales funnel to enter a phone number are often your hottest leads. Recove these customers with an automated text message reminder.