Triptease: Convert

Ranked 2 (out of 42) in Direct Booking Tools

Direct Booking Tools

Attract and convert high-value guests on your hotel website with the award-winning direct booking pl...

Ratings Snapshot

Certificate of Excellence
Read 146 reviews
93%
Recommend
HTR Score icon
HT SCORE
97 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #2 out of 42 in Direct Booking Tools

Ease of Use
4.7/5
ROI
4.5/5
Implementation
4.6/5
Customer Support
4.8/5
Verified Customer Support

Triptease has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

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Most popular for
  • Luxury Hotels 51 verified reviews
    95%
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  • Resorts Leader: Triptease
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  • Boutiques Leader: Triptease
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    30 verified reviews
  • Branded Hotels Leader: Triptease
    93%
    24 verified reviews
  • City Center Hotels 23 verified reviews
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  • Bed & Breakfast & Inns Leader: Triptease
    86%
    11 verified reviews
  • Extended Stay & Serviced Apartments 7 verified reviews
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  • Limited Service & Budget Hotels 6 verified reviews
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  • Vacation Rentals & Villas 4 verified reviews
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  • Casinos Leader: The Guestbook
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Triptease: Convert Overview

Triptease: Convert Overview

Triptease helps hoteliers to increase their revenue by driving more direct bookings. The Triptease platform provides industry-leading solutions for metasearch, paid search, retargeting, website personalization, rate parity monitoring and customer data analysis. Voted number one direct booking platform by Hotel Tech Report, Triptease uses guest booking data and automation to bring high value cust...

About Triptease

Founded in 2013 | Headquarters in London | 90 employees

Our mission is simple: We want to make the booking process easier for guests and increase direct bookings for hotels. Our Direct Booking Platform creates transp...

Integrates with

  • Property Management Systems
  • Booking Engine
  • Digital Marketing Agencies
Browse integrations (41 verified)

Pros & Cons

Like 93% recommend

President

The tremendous increase in direct bookings and equally tremendous DECREASE in third party bookings. There is no other single tool that can do this. For such a nominal cost.

Head of Digital

Triptease never stand still. They are constantly evolving their products but, unlike a lot of other tech companies, they listen to their customers. They involve customers in their product roadmap planning and request fee...

DOSM

Triptease has always been simple to use and creates added value from the first moment you start working with them. Have great account managers and relationships with each client that I appreciate.

Digital Marketing Manager

- Great flexibility of the messaging tool - Ability to show pop ups when the user has ad blocker (we often have problems where the message isn't shown as often as it should).

Sales assitant director

I will still improve the marketing part on the targeted messages (more fonts and images a little restricted).the extranet is a bit complicated because it changes regularly.

Director Marketing & Sales in

- No commission payments for cancelled room via metasearch . This is not really fair in times like this. At the moment there are often CXL due to Covid.

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Triptease is a great and innovative company. They offer great products to boost your direct channel. Triptease gives you the ability to personalize web contact for each visitor. Their rate parity monitoring tool should put them high on the list for any hotelier.

by Pelle Schopenhouer (Revinate) on November 07, 2022

See more answers (4)
Question:

What differentiates this product or service from the competition?

Answer:

Triptease and Revinate have a healthy partnership. The integration between Triptease and Revinate allows hoteliers to capture profile data of guests who show high booking intent and allows you to segment and target these guests with personalized messaging.

by Pelle Schopenhouer (Revinate) on November 07, 2022

See more answers (4)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Have a look at everything the market has to offer. Understand what your specific needs are and compare these to what every product has to offer. Make sure your team is properly educated on the product in order to extract its full potential.

by Pelle Schopenhouer (Revinate) on November 07, 2022

See more answers (4)
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Features

Conversion Boosters

4/5 features

Personalization

4/5 features

Offers & Promotions

4/5 features

Rate Monitoring & Parity

4/5 features

Messaging & Communication

4/5 features

Active Markets

MARKETS SERVED
  • Antarctica
  • North America
  • South America
  • Europe
  • Central America
  • Asia Pacific
  • Middle East
  • Africa
  • Oceania
VERIFIED MARKETS
  • United States of America
  • United Kingdom
  • Thailand
  • Australia
  • Canada
  • Germany
  • Switzerland
  • Mauritius

146 Verified Triptease Reviews

Likelihood to Recommend
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November 09, 2022

Triptease: Convert Review: Improve your chances of direct sales

sales from Other in Barcelona (Spain)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

It is a simple tool to use and opens up a world of possibilities to connect and convince your customers.

What do you dislike or think could be improved?

The reporting part, which can be downloaded in excel for own BI tools. Also to connect with more CRM providers (Oracle)

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 09, 2022

Triptease: Convert Review: Useful and easy to use tool

Marketing Manager from Luxury Hotels in Val de Bagnes (Switzerland)

Recommend 10/10
Full blue star
Full blue star
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Full blue star

What do you like most?

It helps us to make sure customers know that the best price is direct price. If discrepancy exists it is quickly identified. Very usuful fro price comparison on our booking engine. Easy to set up and use ...

What do you dislike or think could be improved?

as 3rd party service provider it has to go under cookies consent which causes some website visitors don't see the popup if they don't consent with the cookies

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 09, 2022

Triptease: Convert Review: efficiency

Sales assitant director from City Center Hotels in Strasbourg (France)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

the price check allows visitors to quickly see that we are cheaper.The targeted messages allows us to promote our offers very easily.

What do you dislike or think could be improved?

I will still improve the marketing part on the targeted messages (more fonts and images a little restricted).the extranet is a bit complicated because it changes regularly.

Customer Support
5
Ease of Use
4
Value for money
4
Implementation
5

November 08, 2022

Triptease: Convert Review: Always innovating!

Marketing Assistant from Other in Stellenbosch (South Africa)

Recommend 8/10
Full blue star
Full blue star
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Full blue star
Empty blue star

What do you like most?

The product is constantly evolving and improving, and the incredible support from Triptease staff assists in making it possible for these changes to be implemented accurately.

What do you dislike or think could be improved?

It would be great if Triptease could integrate with more products for a smoother business operation. I believe this is in the pipeline.

Customer Support
4
Ease of Use
5
Value for money
4
Implementation
5

November 08, 2022

Triptease: Convert Review: It offers a multitude of powerful functionalities in a single tool.

Performance Manager from Other in Talamanca (Spain)

Recommend 10/10
Full blue star
Full blue star
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Full blue star

What do you like most?

The products they offer truly have a positive impact on performance and help generate bookings. Messages offer a great possibility of personalization.

What do you dislike or think could be improved?

Include more information in reports to help make better marketing decisions. More design options when designing messages.

Customer Support
5
Ease of Use
4
Value for money
5
Implementation
4

November 03, 2022

Triptease: Convert Review: The Tool to decrease your commissions!

Hotel Manager from Boutiques in Cluj-Napoca (Romania)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Triptease proved itself to be an excellent tool for increasing direct boookings and detecting parity issues with our OTA partners - on both levels we experienced significant improvements during these year...

What do you dislike or think could be improved?

Maybe it should be considered increasing the frequency of pop-up for some messages (eg. instead of every 24 hours, decrease to 12 ... 6 ... 3 ... idk)

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Profile empty

Triptease hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing

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Popular Triptease: Convert Integrations

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