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Better.Guest Hotel App (by Betterspace) vs. LIKE MAGIC:
Which Is Right for You?
TLDR
We analyzed 57 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Betterspace GmbH shines when it comes to in-room tablets , with exclusive features like Local Recommendations and Automatic Translations (Multi-Lingual).
LIKE MAGIC shines in ROI , with exclusive features like Guest Profiles.
How Does Better.Guest Hotel App (by Betterspace) Compare to LIKE MAGIC?
Side-by-side ratings based on 57 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $700/mo |
| Verified Reviews | 31 | 26 |
What Are the Pros and Cons of Better.Guest Hotel App (by Betterspace) vs LIKE MAGIC?
After analyzing 57 verified reviews, Betterspace GmbH users most value its in-room tablets, customization and flexibility, guest communication, while LIKE MAGIC users highlight operational efficiency, guest experience, complexity reduction. Click any theme to see what reviewers say.
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In-room tablets
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Operational Efficiency
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Customization and flexibility
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Guest Experience
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Guest communication
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Complexity Reduction
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Customer support
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Booking Engine Performance
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Performance issues
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Customization and Branding
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Room Upgrade Functionality
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Betterspace GmbH vs LIKE MAGIC: Rankings by Hotel Segment
How each product ranks among Hotel Guest Apps vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #4 22 reviews | #8 10 reviews |
| Mid-Size (25-74 rooms) ▾ | #12 5 reviews | #14 8 reviews |
| Large (75-199 rooms) | #16 2 reviews | #13 3 reviews |
| X-Large (200+ rooms) | #17 1 reviews | — |
By Property Type
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| Boutique ▾ | #13 9 reviews | #17 6 reviews |
| Luxury | #24 1 reviews | #28 2 reviews |
| Branded / Chain ▾ | #12 7 reviews | #16 3 reviews |
| Extended Stay ▾ | #21 0 reviews | #4 13 reviews |
By Region
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| North America | #32 0 reviews | #30 1 reviews |
| Europe ▾ | #5 31 reviews | #9 24 reviews |
| Asia Pacific | #18 0 reviews | — |
The Decision
Choosing the right hotel guest app can significantly impact your property's operational efficiency, guest satisfaction, and revenue. Both Better.Guest by Betterspace and LIKE MAGIC aim to improve guest engagement, but they approach this goal differently. Better.Guest excels in digital directories, energy management, and regional support, while LIKE MAGIC shines with automation, AI-driven personalization, and a seamless guest journey. Which one aligns better with your hotel's needs?
Is Better.Guest or LIKE MAGIC Better for Hotels?
Both Better.Guest and LIKE MAGIC address the need for digital guest engagement, but they serve different hotel types and operational models. Better.Guest offers a web app that presents hotel offers and amenities directly on guests’ smartphones, emphasizing in-room controls, local recommendations, and multi-lingual support. LIKE MAGIC, however, functions as a full guest journey platform that automates check-in, upsells, and communication through AI, making it more suitable for hotels prioritizing operational automation.
Better.Guest's strengths lie in providing a comprehensive digital directory and energy management, making it ideal for hotels seeking to modernize their in-room experience and reduce paper waste. LIKE MAGIC is more focused on automating the entire guest process, from booking to post-stay, with a heavy emphasis on AI personalization and upselling. Which of these core priorities aligns best with your hotel’s strategic goals?
Better.Guest vs LIKE MAGIC: Which Should Your Hotel Choose?
If your hotel needs a guest app that enhances in-room experience, offers local recommendations, and reduces manual interaction, Better.Guest is the better choice. Its high review count (23 reviews) and recent feedback support its reliability and user satisfaction, especially in European markets.
Conversely, if your hotel emphasizes automation, operational efficiency, and revenue growth through AI-driven features, LIKE MAGIC is the clear winner. Its higher overall rating (76.83/100) and recent reviews from clients like Zipper Hotel highlight its effectiveness in streamlining operations and boosting guest engagement at scale.
Ultimately, choose Better.Guest if your priority is guest-facing information and energy management. Opt for LIKE MAGIC if automating processes and increasing revenue are your top goals.
Is Better.Guest or LIKE MAGIC Easier to Use?
Better.Guest maintains a high ease-of-use rating at 4.78/5, with positive reviews praising its straightforward menu navigation and simple configuration interface. Users appreciate how quickly staff can adopt the system, despite some mentions of backend responsiveness issues.
LIKE MAGIC, with an even higher rating of 4.96/5, is praised for its intuitive mobile-first design and seamless onboarding process. Users report that the platform's automation features and AI-driven tools make day-to-day operations easier, with minimal training required.
Edge: LIKE MAGIC.
Which Has Better Features: Better.Guest or LIKE MAGIC?
Better.Guest offers 11 core features, including digital guest directories, energy management, and local recommendations—features tailored for enhancing in-room guest experiences. It also provides two features unique to it: multi-lingual automatic translations and a customizable digital directory.
LIKE MAGIC offers 9 core features, with a focus on guest journey automation, AI-powered responses, and upsell offers. Its unique feature is guest profiles, which enable personalized interactions and targeted marketing. However, it lacks local recommendations and multi-lingual support seen in Better.Guest.
Edge: Better.Guest.
Which Has Better Customer Support: Better.Guest or LIKE MAGIC?
Better.Guest's customer support scores 4.61/5, with users mentioning competent and responsive service. Review quotes highlight positive cooperation and quick fulfillment of requests, though some note room for faster assistance.
LIKE MAGIC scores higher at 4.85/5, with reviews emphasizing highly responsive and helpful support. Clients like Stay Kooook praise its quick training and continuous platform evolution, making support a standout feature.
Edge: LIKE MAGIC.
Which Has More Integrations: Better.Guest or LIKE MAGIC?
Better.Guest boasts 27 verified partners, including prominent integrations with hotelkit, Infor, and Vingcard, offering extensive compatibility across hotel operations. It shares five common integrations with LIKE MAGIC, such as TrustYou and Oracle Hospitality, but also provides many exclusive integrations that cater to larger hotel chains.
LIKE MAGIC has 10 verified partners, focusing on automation and guest communication tools like SALTO Systems and Adyen, but it offers fewer overall integrations.
Edge: Better.Guest.
Which Do Hoteliers Rate Higher: Better.Guest or LIKE MAGIC?
Better.Guest holds a higher overall rating (4.91/5 from 23 reviews), with recent feedback confirming strong satisfaction, especially from properties in Europe and boutique hotels. Reviewers consistently praise its ease of use and support.
LIKE MAGIC's reviews are fewer and less recent, but its higher NPS score (9.92/10) and 99% likelihood to recommend show high confidence among users. Clients like Zipper Hotel emphasize its efficiency in lean operations and automation.
Edge: Better.Guest.
How Much Do Better.Guest and LIKE MAGIC Cost?
Better.Guest does not publicly disclose pricing; it likely offers custom quotes based on your hotel’s size and needs, with no free tier. This approach suits larger or more complex hotels seeking tailored solutions.
LIKE MAGIC charges a flat rate of $700 per month, with no mention of additional setup or implementation fees. Its transparent pricing makes it easier for smaller hotels or those starting digital transformation.
What Type of Hotel Should Use Better.Guest?
- Hotels that want a digital guest directory with local recommendations and multi-lingual support.
- Properties aiming to reduce paper waste and modernize room amenities.
- Hotels seeking in-room energy management and centralized device control.
- Teams that prioritize regional support and a comprehensive guest app.
- Not ideal if you need extensive automation or AI personalization features.
What Type of Hotel Should Use LIKE MAGIC?
- Hotels that focus on automating the entire guest journey from booking to post-stay.
- Properties seeking to increase revenue through smart upselling and AI-driven responses.
- Hotels with lean staff looking for operational efficiency.
- Teams that want a simple, all-in-one platform with minimal onboarding.
- Not ideal if you require local recommendations or multilingual support.
LIKE MAGIC vs Better.Guest: The Bottom Line for Hotels
The core difference is that Better.Guest emphasizes guest-facing features like local recommendations, energy control, and digital directories, making it ideal for hotels that want to enhance the in-room experience and sustainability. LIKE MAGIC, however, centers on automating the guest journey and increasing revenue through AI, suitable for hotels aiming to streamline operations and scale quickly.
Choose Better.Guest if your focus is modernizing in-room amenities, regional support, and reducing paper use. Its extensive integrations and high user ratings make it a reliable choice for boutique, city-center, or regional properties.
Pick LIKE MAGIC if your hotel prioritizes operational automation, guest personalization, and revenue growth. Its AI features and high customer satisfaction make it ideal for properties with lean staffing and a focus on efficiency.
In conclusion, if your hotel needs a proven, highly-rated digital guest app with a broad feature set and regional support, Better.Guest is the better fit. If automating the entire guest process and maximizing revenue through AI-driven tools is your priority, LIKE MAGIC is the smarter choice.
How Much Do Better.Guest Hotel App (by Betterspace) and LIKE MAGIC Cost?
Hotel Guest Apps pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $700/mo |
Which Features Does Better.Guest Hotel App (by Betterspace) Have That LIKE MAGIC Doesn't (and Vice Versa)?
According to HTR's product database, Better.Guest Hotel App (by Betterspace) and LIKE MAGIC share 9 features. Here are the key differences — features one has that the other lacks.
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| Automatic Translations (Multi-Lingual) | ||
| Guest Profiles | ||
| Local Recommendations |
Real-World Results: Betterspace GmbH vs LIKE MAGIC by Business Goal
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Like Magic allowed us to operate with just six staff members, without compromising guest experience. The platform is easy to use, fun to work with, and has revolutionized how we ru..."
No published case study for this goal yet.
"LIKE MAGIC isn't just a tool for us, it's the backbone of our overall guest experience. If I ever worked somewhere else, I'd bring it with me."
Betterspace GmbH vs LIKE MAGIC: The Bottom Line
What hoteliers love
In-room tablets are frequently mentioned for enhancing guest experience through easy access to hotel services, room controls, and information. They al... In-room tablets are frequently mentioned for enhancing guest experience through easy access to hotel services, room controls, and information. They also contribute to revenue by enabling direct room service and other purchases. Some users experienced issues with tablet speed and loose charging connectors.
Betterspace provides significant customization options for hoteliers, from individual branding of tablets and apps to arranging content in the digital... Betterspace provides significant customization options for hoteliers, from individual branding of tablets and apps to arranging content in the digital directory. However, some users found the backend interface complicated and suggested improvements for easier customization.
Betterspace facilitates improved guest communication through its chat function, enabling quick interactions and responses to guest inquiries. This fea... Betterspace facilitates improved guest communication through its chat function, enabling quick interactions and responses to guest inquiries. This feature helps maintain contact with guests in low-contact settings like apartment rentals, thereby enhancing service quality and guest satisfaction.
Where hoteliers push back
There are multiple mentions of performance-related issues, including slow loading times of the backend interface and insufficiently fast in-room table... There are multiple mentions of performance-related issues, including slow loading times of the backend interface and insufficiently fast in-room tablets. Users have reported that these issues impact their overall experience and efficiency.
Ranks higher for
Unique capabilities
What hoteliers love
LikeMagic significantly enhances operational efficiency by offering features such as online check-in and an integrated booking engine. It allows hotel... LikeMagic significantly enhances operational efficiency by offering features such as online check-in and an integrated booking engine. It allows hotels to automate many processes, reducing the need for external systems and enabling staff to focus more on guest experiences.
Guests benefit from a smooth and comprehensive experience using the app, enjoying seamless interactions and a well-organized journey from check-in to... Guests benefit from a smooth and comprehensive experience using the app, enjoying seamless interactions and a well-organized journey from check-in to check-out. The tailored guest journey is a notable positive aspect, enhancing satisfaction.
LikeMagic reduces the complexity of hotel operations by providing a consolidated solution that eliminates the need for multiple third-party interfaces... LikeMagic reduces the complexity of hotel operations by providing a consolidated solution that eliminates the need for multiple third-party interfaces, thus lowering operational costs and complexity.
Where hoteliers push back
Some users are disappointed by the cancellation of custom branding functionality for the platform, highlighting a need for more personalized control o... Some users are disappointed by the cancellation of custom branding functionality for the platform, highlighting a need for more personalized control over the guest portal's UI and UX for better alignment with their brand.
Users have expressed a desire for a room upgrade function to be integrated, allowing guests to easily upgrade their rooms through the app, which is cu... Users have expressed a desire for a room upgrade function to be integrated, allowing guests to easily upgrade their rooms through the app, which is currently lacking and noted as a potential improvement.
Ranks higher for
Unique capabilities
Where the ratings diverge most
Frequently Asked Questions About Better.Guest Hotel App (by Betterspace) vs LIKE MAGIC
Can Better.Guest Hotel App (by Betterspace) replace LIKE MAGIC?
It depends on your requirements. Better.Guest Hotel App (by Betterspace) and LIKE MAGIC share many core Hotel Guest Apps features, but each has unique capabilities. Better.Guest Hotel App (by Betterspace) offers 27 verified integration partners, while LIKE MAGIC offers 10. Review the feature comparison above to see where they differ before switching.
Which is better for small or independent hotels?
Small hotels should prioritize ease of use and fast onboarding. LIKE MAGIC leads in ease of use at 5.0/5 vs 4.7/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Do Better.Guest Hotel App (by Betterspace) or LIKE MAGIC offer a free plan?
Better.Guest Hotel App (by Betterspace): No. LIKE MAGIC: No. Neither product currently offers a free tier. Most Hotel Guest Apps vendors offer demos or trials — request one from each to evaluate before committing.
How Does HTR Evaluate and Rank Better.Guest Hotel App (by Betterspace) and LIKE MAGIC?
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Betterspace GmbH has an HT Score of 66 and LIKE MAGIC has 77. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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