Compare Blackbell (formerly Hotelcloud) vs ALICE Guest Services by Actabl vs Flexkeeping (Guest Service)

Compare Blackbell (formerly Hotelcloud) vs ALICE Guest Services by Actabl vs Flexkeeping (Guest Service)

Concierge Software vendor comparison between Blackbell (formerly Hotelcloud) vs ALICE Guest Services by Actabl vs Flexkeeping (Guest Service). Find out which Concierge Software is right for you based on realtime data from 667 verified hotelier reviews across 50 countries.

Ratings Summary

HT Score

Blackbell (formerly Hotelcloud)

unranked

ALICE Guest Services by Actabl

100

Flexkeeping (Guest Service)

unranked

Popularity

Blackbell (formerly Hotelcloud)

0 verified reviews

ALICE Guest Services by Actabl

646 verified reviews

Flexkeeping (Guest Service)

21 verified reviews

Likelihood to Recommend

Blackbell (formerly Hotelcloud)

0%

ALICE Guest Services by Actabl

91%

Flexkeeping (Guest Service)

99%

Ease of Use

Blackbell (formerly Hotelcloud)

0

ALICE Guest Services by Actabl

4.6

Flexkeeping (Guest Service)

5

ROI

Blackbell (formerly Hotelcloud)

0

ALICE Guest Services by Actabl

4.5

Flexkeeping (Guest Service)

4.9

Implementation

Blackbell (formerly Hotelcloud)

Not enough data available

ALICE Guest Services by Actabl

4.4

Flexkeeping (Guest Service)

4.8

Customer Support

Blackbell (formerly Hotelcloud)

0

Verified Customer Support

ALICE Guest Services by Actabl

4.5

Verified Customer Support

Flexkeeping (Guest Service)

4.9

Verified Customer Support

Certificate of Excellence

Blackbell (formerly Hotelcloud)

ALICE Guest Services by Actabl

Flexkeeping (Guest Service)

Features

Branding & Customization

Hotel branded confirmations & recommendations

Logistics & Fulfillment

Package Management & Tracking

Transportation

Lost & Found

Wake up calls

Reservations

Request Management

Vendor Management

Smart Vendor Database

Transportation

Reservations

Guest Communication

Request Management

Other

In app translation

Service Recovery/Escalation

Case Management

Streamline operations & drive service excellence. Ensure the timely resolution of issues that negatively impact guests’ stays and create remarkable experiences to exceed their expectations and drive positive reviews.

Blackbell (formerly Hotelcloud)

Branding & Customization

Hotel branded confirmations & recommendations

Logistics & Fulfillment

Package Management & Tracking
Transportation
Lost & Found
Wake up calls
Reservations
Request Management

Vendor Management

Smart Vendor Database
Transportation
Reservations

Guest Communication

Request Management

Other

ALICE Guest Services by Actabl

Branding & Customization

Hotel branded confirmations & recommendations

Logistics & Fulfillment

Package Management & Tracking
Transportation
Lost & Found
Wake up calls
Reservations
Request Management

Vendor Management

Smart Vendor Database
Transportation
Reservations

Guest Communication

Request Management

Other

In app translation
Service Recovery/Escalation
Case Management

Streamline operations & drive service excellence. Ensure the timely resolution of issues that negatively impact guests’ stays and create remarkable experiences to exceed their expectations and drive positive reviews.

Flexkeeping (Guest Service)

Branding & Customization

Hotel branded confirmations & recommendations

Logistics & Fulfillment

Package Management & Tracking
Transportation
Lost & Found
Wake up calls
Reservations
Request Management

Vendor Management

Smart Vendor Database
Transportation
Reservations

Guest Communication

Request Management

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Blackbell (formerly Hotelcloud)

Blackbell (formerly Hotelcloud)

vs.

Actabl

Actabl

vs.

Flexkeeping

Take recommendations quiz

Customers

Top 3 Segments

Blackbell (formerly Hotelcloud)

Resorts - 0%

Motels - 0%

Hostels - 0%

ALICE Guest Services by Actabl

Resorts - 32%

Boutiques - 15%

Luxury Hotels - 15%

Flexkeeping (Guest Service)

Resorts - 32%

City Center Hotels - 19%

Bed & Breakfast & Inns - 10%

Featured clients

-

ALICE Guest Services by Actabl

Flexkeeping (Guest Service)

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

What Customers Are Saying

Most Recent Review

Blackbell (formerly Hotelcloud)

Blackbell (formerly Hotelcloud) doesn’t have any clients that have vouched for the product

ALICE Guest Services by Actabl

Front Desk Worker

Front Desk Associate from Winter Haven (United States of America)

Flexkeeping (Guest Service)

Flexkeeping Sets the Standard!

Executive Housekeeping Manager

Most Positive Review

Blackbell (formerly Hotelcloud)

Blackbell (formerly Hotelcloud) doesn’t have any clients that have vouched for the product

ALICE Guest Services by Actabl

Making your life easier, having everything organized

Concierge

Flexkeeping (Guest Service)

Save time - save money

Hotel Meneger

Most Critical

Blackbell (formerly Hotelcloud)

Blackbell (formerly Hotelcloud) doesn’t have any clients that have vouched for the product

ALICE Guest Services by Actabl

Incredible Product with Great Customization

Guest Expereience Manager of Eau Palm Beach Resort & Spa

Flexkeeping (Guest Service)

Amazing company

GM

References

-

ALICE Guest Services by Actabl

Noah Lemaich
Chef Concierge SIXTY Beverly Hills

Nickeesa Khalili
Front Office Manager The Ludlow

Flexkeeping (Guest Service)

Flexkeeping doesn’t have any references available

General Info

Screenshots

Blackbell (formerly Hotelcloud) doesn't have any screenshots

Integrations

Blackbell (formerly Hotelcloud)

Property Management Systems (2) Booking Engine (1) Hospitality TV (1)

View all integrations (2)

ALICE Guest Services by Actabl

Property Management Systems (28) Hotel Management Software (13) Hotel Restaurant POS Systems (11)

View all integrations (74)

Flexkeeping (Guest Service)

Property Management Systems (12) Hotel Management Software (7) Channel Managers (3)

View all integrations (20)

Recent Company Updates

-

ALICE Guest Services by Actabl

Actabl doesn’t have any recent company updates

Flexkeeping (Guest Service)

Flexkeeping Launches Breakthrough Solution to Completely Automate Personalized Guest Experiences

Strawberry Chooses Flexkeeping to Completely Automate its Operations

Recent Articles

Blackbell (formerly Hotelcloud)

Blackbell (formerly Hotelcloud) doesn’t have any recent articles

ALICE Guest Services by Actabl

10 Pieces of Actionable Hotel Technology Advice from Leading Execs

Hotel Technology is Poised for a Major Correction: Here's What You Need to Know

4 years ago

Flexkeeping (Guest Service)

16 Key Features to Look for in a Hotel Housekeeping Software

In Flexkeeping, Selina Finds a Perfect Partner To Support Their Global Operations Expansion

2 years ago