Compare Unified Inbox by Bookboost vs Monscierge Guest Messaging vs Smart Host Messaging

Bookboost AB

Unified Inbox by Bookboost

109 reviews
Monscierge

Monscierge Guest Messaging

275 reviews
Smart Host GmbH

Smart Host Messaging

103 reviews

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Compare Unified Inbox by Bookboost vs Monscierge Guest Messaging vs Smart Host Messaging

Guest Messaging Software vendor comparison between Unified Inbox by Bookboost vs Monscierge Guest Messaging vs Smart Host Messaging. Find out which Guest Messaging Software is right for you based on realtime data from 487 verified hotelier reviews across 40 countries.

Bookboost AB

Bookboost AB

Ranked 7 (out of 70)

4.9
109 reviews
View profile
Monscierge

Monscierge

Ranked 12 (out of 70)

4.8
275 reviews
View profile
Smart Host GmbH

Smart Host GmbH

Ranked 5 (out of 70)

4.7
103 reviews
View profile

Ratings Summary

HT Score

Unified Inbox by Bookboost

79 HTScore Icon

Monscierge Guest Messaging

26 HTScore Icon

Smart Host Messaging

84 HTScore Icon
Popularity

Unified Inbox by Bookboost

109 verified reviews

Monscierge Guest Messaging

275 verified reviews

Smart Host Messaging

103 verified reviews
Likelihood to Recommend

Unified Inbox by Bookboost

98%

Monscierge Guest Messaging

96%

Smart Host Messaging

94%
Ease of Use

Unified Inbox by Bookboost

4.8

Monscierge Guest Messaging

4.7

Smart Host Messaging

4.7
ROI

Unified Inbox by Bookboost

4.9

Monscierge Guest Messaging

4.7

Smart Host Messaging

4.4
Implementation

Unified Inbox by Bookboost

4.9

Monscierge Guest Messaging

4.8

Smart Host Messaging

4.6
Customer Support

Unified Inbox by Bookboost

4.9

Verified Customer Support

Monscierge Guest Messaging

4.9

Verified Customer Support

Smart Host Messaging

4.9

Verified Customer Support

Certificate of Excellence

Unified Inbox by Bookboost

Monscierge Guest Messaging

Smart Host Messaging

Features

Unified Inbox

Team Messaging

Broadcast Messaging

Desktop App (non-web based)

Photo Sharing

Mobile App

Mobile Friendly

Live Translations

Website Livechat

Multi-Channel

Whatsapp Integration

Facebook Messenger Integration

SMS text messaging

Website Livechat

Automation

Message Routing

Automated Replies

Chatbot Booking Agent

Broadcast Messaging

Upsell Fulfillment Tracking

Open API

Automated Workflows

Upselling & Ancillaries

Upsell Marketplace

Offer Campaigns

Upsell Fulfillment Tracking

Purchase Links

Charge to Folio

Room Upgrades Campaigns

Upselling Campaigns

Task & Request Management

Ticketing System

Tasks & Checklists

Inspections

Recurring Tasks

Upsell Fulfillment Tracking

Surveys & Feedback

Messaging Guest Surveys

TripAdvisor Review Partner

Guest Reviews Campaigns

Reporting & Analytics

Analytics dashboard

Guest History

Upsell Fulfillment Tracking

Team KPIs Dashboard

Custom Goal Setting

Compliance & Privacy

Automated Opt-In/Consent Collection

Secured Data Protection

Open API

Digital Registration & Check-in

Document & Passport Scanning

Credit Card Authorization

Mobile Keys

Custom Fields

Pre-Stay

Chatbot Booking Agent

Booking Recovery Campaigns

Behavioral Marketing Campaigns

Email to Chatbot Automation

Smooth Handover to Human Agents

Click to Call

Lead Qualification

OTA Price Comparison

Interface Personalization

In-Stay & Post Stay

Digital Check-in

Room Upgrades Campaigns

Upselling Campaigns

Automated Workflows

Custom Routing and Escalations

Pre-programmed Guest Notifications

Guest Reviews Campaigns

Retention Campaigns

Back-Office

Unified Omnichannel Inbox

Status Tabs in Inbox Navigation

Assigning Agents

Canned Responses

User Profile Customizations

Multi Property Management

Customizable Working Hours

Unlimited Users

Artificial Intelligence

Chatbot Booking Agent

Sentiment Analysis

Self-Learning NLP

Syntax & Semantic Analysis

Behavioral Analysis

Customer Profiling

Prediction & Forecasting

Other

Secured Data Protection

Guest History

SMS text messaging

Open API

Unified Inbox by Bookboost

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

Other

Monscierge Guest Messaging

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

Other

Smart Host Messaging

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Bookboost AB
vs.
Monscierge
vs.
Smart Host GmbH

Customers

Top 3 Segments

Unified Inbox by Bookboost

Branded Hotels - 31%
Resorts - 18%
City Center Hotels - 15%

Monscierge Guest Messaging

Boutiques - 35%
Branded Hotels - 27%
Other - 19%

Smart Host Messaging

Resorts - 22%
Luxury Hotels - 18%
Bed & Breakfast & Inns - 12%
Featured clients

Unified Inbox by Bookboost

-

Smart Host Messaging

Smart Host GmbH doesn’t have any featured brands available

Fit Score for Your Property

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Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Bookboost AB Average Bookboost AB

Pricing Available By Request

Monscierge has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Pricing Available By Request

Smart Host GmbH has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Unified Inbox by Bookboost

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Monscierge Guest Messaging

Pricing Available By Request
Monscierge has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Smart Host Messaging

Pricing Available By Request
Smart Host GmbH has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
Bookboost AB
vs.
Monscierge
vs.
Smart Host GmbH

What Customers Are Saying

Most Recent Review

Unified Inbox by Bookboost

Very flexible and client oriented

Head of operations and sales from Riga (Latvia)

Monscierge Guest Messaging

Seamless setup from an empty slate to the perfect Information Center.

MIS Specialist

Smart Host Messaging

Effective campaign tool and easy hotel management with Smart Host

Revenue Manager from Lucerne (Switzerland)
Most Positive Review

Unified Inbox by Bookboost

Bookboost Guest Messaging has helped us to improve work performance with th

Reservation from

Monscierge Guest Messaging

Great customer service, answered all our questions!

Field Ops

Smart Host Messaging

Service-oriented company - uncomplicated newsletter creation or prey stay for the guest to be tailored individually to the company.

from Bad Birnbach (Germany)
Most Critical

Unified Inbox by Bookboost

Super

manager

Monscierge Guest Messaging

Apple TV Onboarding in Alaska

Owner

Smart Host Messaging

Service-oriented company - uncomplicated newsletter creation or prey stay for the guest to be tailored individually to the company.

from Bad Birnbach (Germany)
References

Unified Inbox by Bookboost

Jörn Hoppe
General Manager Hostel Superbude Hamburg St. Pauli

Maika Kloos
Operations Manager Jorplace Beach Hostel Scheveningen The Hague

William Fosser
Revenue Manager Citybox Oslo

-

Smart Host Messaging

Smart Host GmbH doesn’t have any references available

General Info

Screenshots
Integrations

Unified Inbox by Bookboost

Property Management Systems (14) Hotel Management Software (7) Hotel Restaurant POS Systems (4)

Monscierge Guest Messaging

Hotel CRM & Email Marketing (4) Property Management Systems (4) Booking Engine (3)

Smart Host Messaging

Property Management Systems (9) Hotel Restaurant POS Systems (4) Revenue Management Systems (3)
Recent Company Updates

Unified Inbox by Bookboost

Bookboost AB doesn’t have any recent company updates

-

Smart Host Messaging

Smart Host GmbH doesn’t have any recent company updates

Recent Articles

Monscierge Guest Messaging

Monscierge doesn’t have any recent articles

Smart Host Messaging

Smart Host GmbH doesn’t have any recent articles