BookingCenter vs. Preno HMS:
Which Is Right for You?

The Decision

Choosing the right hotel management software can transform your daily operations, guest experiences, and revenue. BookingCenter and Preno both aim to simplify property management, but their approaches and market presence differ significantly. BookingCenter offers a traditional, desktop-based system with global distribution tools, while Preno focuses on a cloud-based, user-friendly platform with extensive integrations. Which one aligns best with your hotel’s needs?

Is BookingCenter or Preno Better for Hotels?

Both BookingCenter and Preno seek to streamline hotel operations—BookingCenter through its combined property and distribution management, and Preno via its cloud-based, intuitive interface. BookingCenter’s offerings are more comprehensive but lack recent reviews, leading to less confidence in current performance. Preno, by contrast, has amassed 58 reviews in the last six months, with excellent ratings for ease of use and support, making it a more current choice. Which product better addresses your hotel’s core challenges today?

Preno vs BookingCenter: Which Should Your Hotel Choose?

If your hotel needs a modern, cloud-based system that’s easy to learn and quick to adopt, Preno is the clear choice. Its 4.86/5 ease of use and 4.69/5 customer support scores—based on recent reviews—show high satisfaction among hotels seeking simplicity and responsiveness. Conversely, BookingCenter, with no recent reviews and a 0/5 overall rating, seems unsuitable if you prioritize user experience or up-to-date support. For hotels prioritizing current customer feedback, Preno is the stronger candidate.

Is BookingCenter or Preno Easier to Use?

Preno consistently outshines BookingCenter in usability, with a 4.86/5 ease of use rating and glowing reviews praising its simple, intuitive interface. Users highlight quick onboarding and minimal training requirements, often comparing it favorably to older or more complicated systems. BookingCenter’s lack of recent reviews and a 0/5 score suggest it may be outdated or difficult to implement today. Edge: Preno.

Which Has Better Features: BookingCenter or Preno?

Preno offers a comprehensive suite of 29 features, including native email marketing, a booking engine, channel management, guest CRM, automated night audits, and real-time reporting—many of which BookingCenter lacks entirely. BookingCenter’s feature set appears limited, with no unique functionalities beyond basic property and distribution management. For hotels seeking advanced automation and integrations, Preno clearly has the advantage. Edge: Preno.

Which Has Better Customer Support: BookingCenter or Preno?

Preno’s recent reviews rate its support at 4.69/5, emphasizing quick, reliable assistance and responsive service. Clients often remark on how Preno’s support team listens and implements requested improvements. BookingCenter, with no recent reviews or support ratings, cannot match this level of confidence. For your team’s peace of mind, Preno’s support is the safer choice. Edge: Preno.

Which Has More Integrations: BookingCenter or Preno?

Preno boasts 17 verified integrations, including popular tools like Xero, Bookboost, RevControl, TrustYou, and SiteMinder—covering vital operational functions. BookingCenter, with only 2 verified partners (Aven Hospitality and Airbnb), offers limited connectivity. If your hotel relies on a broad ecosystem of tech tools, Preno’s extensive integrations provide a crucial advantage. Edge: Preno.

Which Do Hoteliers Rate Higher: BookingCenter or Preno?

There are no recent reviews or ratings for BookingCenter, making it impossible to gauge current customer satisfaction. Preno, however, enjoys a 9.48/10 NPS score and 95% likelihood to recommend based on recent feedback, especially among boutique and motels. Its reviews consistently highlight ease of use, responsiveness, and feature richness. For hoteliers valuing peer validation, Preno leads decisively. Edge: Preno.

How Much Do BookingCenter and Preno Cost?

BookingCenter does not publicly disclose pricing details, making direct comparison impossible. Preno charges a flat monthly fee of $600, with no hidden implementation or setup fees. Given Preno’s transparent and predictable pricing, your team can better plan budgets. If cost transparency is critical, Preno’s model offers clarity—BookingCenter's pricing remains unclear.

What Type of Hotel Should Use BookingCenter?

• Hotels that need to manage property and distribution in a single, integrated platform.
• Larger groups or independent hotels seeking to expand marketing and distribution via GDS and OTA channels.
• Hotels with existing desktop-based workflows looking for traditional management tools.
• Properties prioritizing global distribution and centralized reservation services.
• Not ideal if your hotel prefers cloud-based, mobile-friendly platforms or requires frequent feature updates.

What Type of Hotel Should Use Preno?

• Hotels seeking a cloud-based system with an easy-to-use interface.
• Boutique hotels, motels, and properties that prioritize quick onboarding and modern automation.
• Teams wanting extensive integrations with accounting, marketing, and distribution tools.
• Hotels that value real-time updates and flexible operational management.
• Not ideal if your hotel requires a highly customizable platform that’s heavily tailored to complex enterprise needs or has minimal staff tech literacy.

Preno vs BookingCenter: The Bottom Line for Hotels

Preno stands out as the more current, user-friendly, and feature-rich option, supported by recent reviews and active customer feedback. BookingCenter’s lack of recent data and limited integrations make it a less attractive choice for modern hoteliers. If ease of use, support, and ongoing product development matter most, Preno is your preferred solution.

For hotels looking for a straightforward, cloud-based management platform with strong customer support and broad integrations, Preno offers unmatched value and confidence. Its recent reviews confirm high satisfaction levels, making it the safer, more reliable choice for today’s hospitality environment.

Choose BookingCenter only if your hotel specifically needs its unique features or global distribution in a desktop environment—otherwise, Preno provides a more complete, modern management experience.