Bookster vs. Stayntouch:
Which Is Right for You?

The Decision

Choosing between Bookster by Bookster and Stayntouch by Stayntouch hinges on your hotel’s specific needs, operational complexity, and growth plans. Both systems aim to streamline property management, but their approaches and maturity differ significantly. Bookster appears to target smaller markets or vacation rentals with basic features, while Stayntouch offers a robust, multi-property cloud platform with extensive integrations. Which platform can truly support your hotel’s long-term ambitions?

Is Bookster or Stayntouch Better for Hotels?

Both Bookster and Stayntouch serve the property management space, yet they diverge sharply in features, market presence, and user feedback. Bookster, with a 0/5 overall rating and zero reviews, seems to lack recent user data, raising questions about its current viability. In contrast, Stayntouch has accumulated 317 reviews in the last six months alone, with a 4.56/5 rating and a 94% likelihood to recommend, indicating active, positive user engagement.

Stayntouch’s reviews underscore its ease of use and operational efficiency, particularly for larger or multi-property hotels. Conversely, Bookster’s minimal reviews and absence of recent feedback suggest limited adoption or ongoing development. Are you comfortable betting on an unproven platform, or do proven, current user experiences matter more?

Stayntouch vs Bookster: Which Should Your Hotel Choose?

If your hotel needs a proven, scalable property management system with extensive integrations and multi-property capabilities, Stayntouch is the clear choice. Its user-friendly interface and comprehensive features support both small boutique hotels and large chains, especially if you prioritize guest experience and operational automation.

However, if your property operates at a small scale, perhaps as an independent vacation rental or boutique inn with straightforward needs, and you’re willing to accept limited features, Bookster might seem appealing—though the lack of recent reviews makes this uncertain. For most hotels seeking reliable, well-supported software, Stayntouch offers a more dependable path.

Is Bookster or Stayntouch Easier to Use?

Stayntouch scores 4.7/5 for ease of use, based on recent reviews emphasizing its intuitive, mobile-friendly design, and straightforward onboarding. Users praise its clear navigation and quick staff training, with comments like “training was really efficient even in a very short time.”

Bookster’s rating is 0/5, with no recent reviews available, making it impossible to assess its usability confidently. Given Stayntouch’s current positive feedback and high user ratings, the edge goes to Stayntouch for user-friendliness.

Which Has Better Features: Bookster or Stayntouch?

Stayntouch offers 49 distinct features—covering revenue management, online check-in, housekeeping modules, guest profiles, integrations, and more—making it a comprehensive solution for modern hotels. Bookster, with zero features listed, appears to lack the depth needed for larger or more complex properties.

Stayntouch’s extensive feature set provides tools for automation, guest engagement, and revenue optimization, setting it apart from a system with no documented capabilities. For a hotel looking to grow or improve operational efficiency, Stayntouch’s feature richness gives it a clear edge.

Which Has Better Customer Support: Bookster or Stayntouch?

Stayntouch’s support ratings stand at 4.68/5, with recent reviews highlighting effective onboarding, friendly support staff, and timely assistance. Customers say, “their training team is excellent, friendly and very thorough,” and “support is consistent with upgrades and improvements.”

With no recent reviews or support data available for Bookster, the choice favors Stayntouch, which actively maintains high support standards. Reliable, accessible customer service is crucial, and Stayntouch’s current support ratings affirm its strength.

Which Has More Integrations: Bookster or Stayntouch?

Stayntouch boasts 188 verified integrations, including renowned partners like RoomPriceGenie and STAAH, providing seamless connectivity to revenue management, booking engines, and contactless check-in solutions. In stark contrast, Bookster has zero verified integrations listed, severely limiting its extensibility and future-proofing.

For hotels that rely on a broad ecosystem of third-party tools, Stayntouch’s integrations are a decisive advantage. The platform’s ability to connect with multiple systems enhances operational flexibility and scalability, which Bookster cannot match.

Which Do Hoteliers Rate Higher: Bookster or Stayntouch?

Stayntouch’s recent reviews reflect a 4.56/5 score and a 94% recommendation rate, with hotel segments like independent hotels (4.9/5) and branded hotels (4.93/5) expressing high satisfaction. Hotels in various categories, including boutique and conference hotels, praise its ease of use and support.

Bookster has no reviews or ratings available for comparison, leaving no current data to assess user sentiment. Based on recent feedback, Stayntouch’s high ratings confirm it is the preferred solution among active users.

How Much Do Bookster and Stayntouch Cost?

Bookster’s pricing model is not publicly disclosed, suggesting it may be custom or less transparent. Meanwhile, Stayntouch charges a flat monthly fee of $800, with no free tier or trial available. The cost structure indicates a significant investment for hotels, but also a comprehensive, actively supported platform.

If budget transparency is essential, Stayntouch’s fixed monthly fee provides predictability. Without pricing info for Bookster, evaluating value becomes difficult, though the extensive features of Stayntouch justify its cost for most mid-sized to large hotels.

What Type of Hotel Should Use Bookster?

• Hotels that operate at a small scale, such as boutique inns, vacation rentals, or bed & breakfasts.
• Teams seeking a simple, straightforward property management solution without complex features.
• Properties with minimal need for integrations or automation.
• Hotels that prefer a low-cost or minimal setup process.

Not ideal if your hotel requires multi-property management, extensive automation, or integrations with other systems, as Bookster appears to lack these capabilities.

What Type of Hotel Should Use Stayntouch?

• Hotels of any size, especially those with multiple properties or plans to scale.
• Hotels prioritizing guest engagement through mobile check-in, digital registration, and self-service kiosks.
• Hotels seeking extensive integrations, revenue management, and operational automation.
• Teams that value real-time cloud access and remote management capabilities.

Not ideal if your hotel is a very small operation with basic needs and limited budget, or if you require a system with minimal complexity and cost.

The Bottom Line for Hotels

Stayntouch is a comprehensive, cloud-based PMS trusted by hundreds of hotels worldwide. Its high user ratings, extensive features, and active support make it the ideal choice for hotels seeking reliable, scalable management software.

Bookster may appeal to very small or simple properties, but its lack of recent reviews and features make it a risky choice for most hotels looking to grow or improve efficiency.

If your hotel values proven performance, robust integrations, and user satisfaction, Stayntouch is the clear winner. For hotels aiming for a future-ready platform with extensive capabilities, it’s the best choice by far.

In summary: Stayntouch dominates in all critical areas—user ratings, features, integrations, and recent reviews—making it the safer, smarter investment for scale and sophistication. Bookster’s limited presence and absence of recent feedback suggest it’s not yet a reliable alternative for most hotels today.