Compare BrandWatch vs Guest Feedback (by Customer Alliance) vs Sprout Social

BrandWatch

BrandWatch

0 reviews
Customer Alliance

Guest Feedback (by Customer Alliance)

65 reviews
Sprout Social

Sprout Social

4 reviews

Compare BrandWatch vs Guest Feedback (by Customer Alliance) vs Sprout Social

Social Media vendor comparison between BrandWatch vs Guest Feedback (by Customer Alliance) vs Sprout Social. Find out which Social Media is right for you based on realtime data from 69 verified hotelier reviews across 15 countries.

BrandWatch

BrandWatch

Ranked 7 (out of 21)

N/A
0 reviews
View profile
Customer Alliance

Customer Alliance

Ranked 3 (out of 25)

4.7
65 reviews
View profile
Sprout Social

Sprout Social

Ranked 4 (out of 21)

3.8
4 reviews
View profile

Ratings Summary

HT Score

BrandWatch

unranked HTScore Icon

Guest Feedback (by Customer Alliance)

87 HTScore Icon

Sprout Social

unranked HTScore Icon
Popularity

BrandWatch

0 verified reviews

Guest Feedback (by Customer Alliance)

65 verified reviews

Sprout Social

4 verified reviews
Likelihood to Recommend

BrandWatch

0%

Guest Feedback (by Customer Alliance)

94%

Sprout Social

75%
Ease of Use

BrandWatch

0

Guest Feedback (by Customer Alliance)

4.7

Sprout Social

4.8
ROI

BrandWatch

0

Guest Feedback (by Customer Alliance)

4.4

Sprout Social

3.5
Implementation

BrandWatch

Not enough data available

Guest Feedback (by Customer Alliance)

4.6

Sprout Social

Not enough data available
Customer Support

BrandWatch

0

Verified Customer Support

Guest Feedback (by Customer Alliance)

4.6

Verified Customer Support

Sprout Social

3.5

Verified Customer Support

Certificate of Excellence

BrandWatch

Guest Feedback (by Customer Alliance)

Sprout Social

Features

BrandWatch

Guest Feedback (by Customer Alliance)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Sprout Social

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

BrandWatch
vs.
Customer Alliance
vs.
Sprout Social

Customers

Top 3 Segments

BrandWatch

Resorts - 0%
Motels - 0%
Hostels - 0%

Guest Feedback (by Customer Alliance)

Luxury Hotels - 17%
Resorts - 12%
Boutiques - 12%

Sprout Social

Other - 50%
Luxury Hotels - 25%
Resorts - 0%
Featured clients
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Fit Score for Your Property

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Pricing

Pricing Benchmark

Pricing Available By Request

BrandWatch has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Customer Alliance Average Customer Alliance

Pricing Available By Request

Sprout Social has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

BrandWatch

Pricing Available By Request
BrandWatch has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Guest Feedback (by Customer Alliance)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Sprout Social

Pricing Available By Request
Sprout Social has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
BrandWatch
vs.
Customer Alliance
vs.
Sprout Social

What Customers Are Saying

Most Recent Review

BrandWatch

BrandWatch doesn’t have any clients that have vouched for the product

Guest Feedback (by Customer Alliance)

Best professional tool for review and feedback management for the hotel industry

Manager Online Communication from Regensburg (Germany)

Sprout Social

Fraud

Supervisor Social Media
Most Positive Review

BrandWatch

BrandWatch doesn’t have any clients that have vouched for the product

Guest Feedback (by Customer Alliance)

Intuitive and easy-to-use tool for guest surveys, feedback and reputation

Leitung Gästehaus St. Georg from Kelheim (Germany)

Sprout Social

Great Dashboard functionality

Hotel Blogger and Social Media Consuntlant from Santa Rosa (United States)
Most Critical

BrandWatch

BrandWatch doesn’t have any clients that have vouched for the product

Guest Feedback (by Customer Alliance)

Intuitive and easy-to-use tool for guest surveys, feedback and reputation

Leitung Gästehaus St. Georg from Kelheim (Germany)

Sprout Social

Fraud

Supervisor Social Media
References
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General Info

Screenshots

BrandWatch doesn't have any screenshots

Sprout Social doesn't have any screenshots

Integrations

BrandWatch

BrandWatch doesn't have any integrations

Guest Feedback (by Customer Alliance)

Property Management Systems (24) Booking Engine (9) Channel Managers (7)

Sprout Social

Sprout Social doesn't have any integrations

Recent Company Updates
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Recent Articles

BrandWatch

BrandWatch doesn’t have any recent articles

Sprout Social

Sprout Social doesn’t have any recent articles