Compare BrandWatch vs Flexkeeping (Glitch Management) vs GuestService - Surveys

Compare BrandWatch vs Flexkeeping (Glitch Management) vs GuestService - Surveys

Social Media vendor comparison between BrandWatch vs Flexkeeping (Glitch Management) vs GuestService - Surveys. Find out which Social Media is right for you based on realtime data from 22 verified hotelier reviews across 7 countries.

Ratings Summary

HT Score

BrandWatch

unranked

Flexkeeping (Glitch Management)

unranked

GuestService - Surveys

unranked

Popularity

BrandWatch

0 verified reviews

Flexkeeping (Glitch Management)

19 verified reviews

GuestService - Surveys

3 verified reviews

Likelihood to Recommend

BrandWatch

0%

Flexkeeping (Glitch Management)

99%

GuestService - Surveys

100%

Ease of Use

BrandWatch

0

Flexkeeping (Glitch Management)

5

GuestService - Surveys

5

ROI

BrandWatch

0

Flexkeeping (Glitch Management)

4.8

GuestService - Surveys

5

Implementation

BrandWatch

Not enough data available

Flexkeeping (Glitch Management)

4.9

GuestService - Surveys

Not enough data available

Customer Support

BrandWatch

0

Verified Customer Support

Flexkeeping (Glitch Management)

5

Verified Customer Support

GuestService - Surveys

4.3

Verified Customer Support

Certificate of Excellence

BrandWatch

Flexkeeping (Glitch Management)

GuestService - Surveys

Features

BrandWatch

Flexkeeping (Glitch Management)

Survey Builder

On-site/In-Stay Surveys
Customizable questions
Conditional logic

Use conditional logic to display or hide survey questions based on the guest's response.
Segmented surveys

Send customized Segmented Surveys to specific audiences based on PMS or contact list criteria.
Responsive surveys
Net Promoter Score (NPS)
Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys
On-site/In-Stay Surveys
Pre-arrival Surveys
Mobile Access
Guest room TV or tablets
Email

Review Generation

Review Routing
Certified TripAdvisor Review Collection Partner
Social review tracking
SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System
Real Time Alerts
Assign alerts to departments
In app email response
In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis
Flexible role based reporting
Social review tracking

GuestService - Surveys

Survey Builder

On-site/In-Stay Surveys
Customizable questions
Conditional logic

Use conditional logic to display or hide survey questions based on the guest's response.
Segmented surveys

Send customized Segmented Surveys to specific audiences based on PMS or contact list criteria.
Responsive surveys
Net Promoter Score (NPS)
Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys
On-site/In-Stay Surveys
Pre-arrival Surveys
Mobile Access
Guest room TV or tablets
Email

Review Generation

Review Routing
Certified TripAdvisor Review Collection Partner
Social review tracking
SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System
Real Time Alerts
Assign alerts to departments
In app email response
In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis
Flexible role based reporting
Social review tracking

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

BrandWatch

BrandWatch

vs.

Flexkeeping

vs.

Guest Service

Guest Service

Take recommendations quiz

Customers

Top 3 Segments

BrandWatch

Resorts - 0%

Motels - 0%

Hostels - 0%

Flexkeeping (Glitch Management)

Resorts - 42%

City Center Hotels - 16%

Casinos - 5%

GuestService - Surveys

Resorts - 100%

Motels - 0%

Hostels - 0%

Featured clients

-

Flexkeeping (Glitch Management)

GuestService - Surveys

Guest Service doesn’t have any featured brands available

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Pricing

Pricing Benchmark

Pricing Available By Request

BrandWatch has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

X-Small (1-9 rooms)
Small (10-24 rooms)
Medium (25-74 rooms)
Large (75-199 rooms)
X-Large (200+ rooms)

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

BrandWatch

Pricing Available By Request

BrandWatch has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Flexkeeping (Glitch Management)

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

GuestService - Surveys

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Custom Price Quote

BrandWatch

BrandWatch

vs.

Flexkeeping

vs.

Guest Service

Guest Service

1-click quote request

What Customers Are Saying

Most Recent Review

BrandWatch

BrandWatch doesn’t have any clients that have vouched for the product

Flexkeeping (Glitch Management)

Everyone must have Flexkeeping ??

Housekeeping manager

GuestService - Surveys

Reception team

Front Office from (Turkey)

Most Positive Review

BrandWatch

BrandWatch doesn’t have any clients that have vouched for the product

Flexkeeping (Glitch Management)

Essential for Housekeeping & Maintenance

Director

GuestService - Surveys

Enhancing our review score

Quality Manager from (Turkey)

Most Critical

BrandWatch

BrandWatch doesn’t have any clients that have vouched for the product

Flexkeeping (Glitch Management)

Amazing company

GM

GuestService - Surveys

Enhancing our review score

Quality Manager from (Turkey)

References

-

Flexkeeping (Glitch Management)

Flexkeeping doesn’t have any references available

GuestService - Surveys

Guest Service doesn’t have any references available

General Info

Screenshots

BrandWatch doesn't have any screenshots

Integrations

BrandWatch

BrandWatch doesn't have any integrations

Flexkeeping (Glitch Management)

Property Management Systems (11) Hotel Management Software (7) Guest Messaging Software (3)

View all integrations (19)

GuestService - Surveys

Property Management Systems (2) Hotel Restaurant POS Systems (2) Hotel Keyless Entry Systems (1)

View all integrations (4)

Recent Company Updates

-

Flexkeeping (Glitch Management)

Flexkeeping Launches Breakthrough Solution to Completely Automate Personalized Guest Experiences

Strawberry Chooses Flexkeeping to Completely Automate its Operations

GuestService - Surveys

Guest Service doesn’t have any recent company updates

Recent Articles

BrandWatch

BrandWatch doesn’t have any recent articles

Flexkeeping (Glitch Management)

16 Key Features to Look for in a Hotel Housekeeping Software

In Flexkeeping, Selina Finds a Perfect Partner To Support Their Global Operations Expansion

2 years ago

GuestService - Surveys

Guest Service doesn’t have any recent articles